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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Impossible to cancel. Theres no cancel option in the app, it wont log in in web wersion and support is just a bot sending stupid links. Watch itself stopped working in less than 6 month

Classificada 5 em 5 estrelas

We researched many smart watches for our child and came upon the tic talk 5. We love it's functionality, wifi call ability, GPS , remote answer , parent controls and emergency call signals. It allows... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ticktalk 5 has been the perfect watch for both my kids. Kids have been loving it since they got it for a year now, and they have been helping us stay connected with our kids when they are at a after s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The TickTalk allowed our elementary-aged child freedom to roam the neighborhood with friends and gave us peace of mind. His watch was so popular in the neighborhood that all the other parents asked a... Ver mais

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Informações sobre a empresa

  1. Empresa de equipamento electrónico

Escrito pela empresa

The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best. Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers. A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing simplicity, efficiency, and safety. The brand is COPPA Certified and committed to children's online safety and privacy. Strategically created without browsing access, games, or social media, TickTalk 5 is a powerful tool for parents searching for a way to stay in contact with their children with a safe cell phone alternative. TickTalk 5 allows children to ease into their first tech experience with kid-friendly apps. The most expansive messaging experience in a kid's smartwatch with seamless Talk-To-Text, quick responses, voice recordings, emojis, GIFs and group chats–all with end-to-end encryption. TickTalk 5 is designed with a simple and effective interface that ages pre-K to 6th grade can easily navigate. Explore more outstanding features: Connect More, Worry Less: TickTalk 5 enables voice and video calls over WiFi or data, offering communication for parents and children anywhere. TickTalk's signal booster offers unparalleled nationwide and global signal coverage, ensuring reliable communication and precise tracking for parental peace of mind. Lighter and Stronger: TickTalk 5 weighs 20% less than the previous model. Designed for rough play, featuring IP67 waterproof, shockproof and dustproof capabilities, it easily tackles the demands of childhood adventures. Improved Experience and Superior Quality: Battery standby time lasts up to 136 hours, reception boosted by 10%, and waterproofing enhanced by 20%. The Parental Control App has been optimized and now boasts a revamped interface for seamless operation. The new smartwatch comes with location tracking, historical routes, Emergency SOS, 911 response and the most parental control features than in any kids' smartwatch. Premium Features: Free music, podcasts and stories streaming powered by iHeartRadio Family*, activity tracking and a five-megapixel selfie camera. This high-resolution camera is equipped with 16 fun filters, allowing kids to get creative with their images and videos. "With TickTalk 5, our goal is to give every family an accessible, affordable solution for peace of mind," said the President and Co-Founder of TickTalk, Ying Gong. "Families with young children can enjoy our core communication and safety features and learn good habits for a positive and safe introduction to tech. At TickTalk, we strongly believe that children and parents staying connected shouldn't be a luxury but a right." TickTalk 5 purchases in the U.S. include a pre-installed nano-SIM using TickTalk Wireless, an affordable, pay-as-you-go cellular plan starting at $9.99/month + tax with no contracts or hidden fees. TickTalk 5 is priced at $149.99 MSRP in a range of colors. TickTalk 5 is available now! Visit myticktalk.com to shop for yours today! Every TickTalk 5 purchase comes with access to our dedicated Southern California based Support Team who are available Monday-Friday 9AM-6PM PST, 30-day money back guarantee, and our 1-Year Limited Warranty.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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Classificada 4 em 5 estrelas

great watch & great customer service

We have been using this watch for 6 months now, and we've had a very good experience, especially when I compare it with the Xplora 6 we were using. This is a much better watch. Sometimes it shows cellular tower locations instead of the actual watch location but other than that, watch & its features are great.

recently its touch screen stopped working & its customer service was very nice to get it fixed.

16 de janeiro de 2026
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

So glad to hear that our support team has been supportive. We strive to do our best by our valued customers. I'm glad everything was fixed and you can safely stay connected with your child.

Classificada 5 em 5 estrelas

Amazing watch for kids!

The TickTalk5 watch is the best option for any child that wants to communicate with their friends and family, while maintaining safety. Parental controls allow for the ability to accept only certain calls or texts to reach my child. I set up their contacts list so that they can receive calls and texts from their friends and grandparents, while blocking every other number that is not on the allow list.

The watch is a good weight for a child's wrist and has a large enough screen to easily maneuver with the tip of their fingers. They are able to send texts that are clear and concise. The controls allow the parents to block certain apps that you do not want your child accessing.

I love the geo tracking feature on this watch. It has improved drastically within the past year. I can always see exactly where my child is, even when they are traveling home on the bus. I know what friend's house they are at, what phone calls they're receiving, and so much more.

They can listen to child appropriate music on their watches, make calls, create alarms, set reminders, track their walking steps, and more. I love that you can set the watch to only be used at certain times, so we have them blocked for the school day and overnight.

My 10 year old son loves his TickTalk5 so much that we just bought one for my daughter's 8th birthday. I love being able to communicate with them throughout the day. This has been the best watch ever for our children, and we absolutely love all of the parental control options. I very HIGHLY recommend the TickTalk 5!

13 de janeiro de 2026
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Thank you for being a dedicated customer! We are so glad that your family has found TickTalk 5 to be a great solution to keep you all connected.

Classificada 1 em 5 estrelas

I thought this product would work for…

I thought this product would work for me. The gps was poor as well as battery life. Ended up getting the speaker box from Japan and it works awesomely. Don’t need all the extras. Just a good gps and communication.

17 de janeiro de 2025
logótipo da TickTalk

Resposta da TickTalk

Hi there. I'm sorry you had a negative experience. If you reach out to support@myticktalk.com, someone from our team could try resetting the server to see if that might help with the GPS. That would be a first step.

Classificada 1 em 5 estrelas

Charged multiple times.

They charged me multiple times for one watch, very disappointed.

11 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi Michelle. This is definitely not the experience we want for our customers. Were you able to get this resolved. I can guarantee that if you only meant to order one watch we can get you a refund if you return the duplicate order.

Classificada 5 em 5 estrelas

Replacement hassle free…

thank you for making the replacement process so easy and hassle free. You guys are the Best!
Thank you again for your great customer service!

10 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi Jil, Glad to hear that everything worked out positively. We appreciate your kind words.

Classificada 5 em 5 estrelas

Amazing Customer Service

Had a great customer service experience with this company. Our son's sim card cover cracked on his watch and needed to be replaced. We reached out to see where we could purchase a replacement and they sent out a replacement for free the same day after we sent in a picture of the broken piece. We are so grateful for their swift action and we cant wait to get his watch up and running again. Thanks!!!!

8 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Awesome to hear, Rita! Thank you for trusting us to keep you and your family safely connected.

Classificada 5 em 5 estrelas

The support was very quick to respond…

The support was very quick to respond and fixed the issue with the wristband right away.

5 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi there. Glad to hear your issue was resolved in a timely manner. Thank you for being a valuable customer.

Classificada 5 em 5 estrelas

Fast response

Fast response

3 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Great to hear you are happy with our customer service. We value your business.

Classificada 5 em 5 estrelas

Great Customer Experience

Ticktalk 5 has been the perfect watch for both my kids. Kids have been loving it since they got it for a year now, and they have been helping us stay connected with our kids when they are at a after school class or at their friends place for playtime. Specifically had a great experience with TickTalk customer service everytime I interacted with them. They replaced the cracked straps without any fuss. Been a seamless experience and I highly recommend them.

2 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi Ram,
So glad to hear that you have been a part of the TickTalk Family for so long! We love to hear that our team was able to help with the strap. We appreciate the feedback.

Classificada 5 em 5 estrelas

Customer service is great!

Unfortunately, we did have a problem with our watch after no issues for 5 months. Nothing is perfect...things happen. But, the customer was amazing and they made it right!

2 de dezembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi there! Glad to hear the issue was fixed and that support was able to help you out. Thank you for being a valuable part of the TickTalk Family!

Classificada 3 em 5 estrelas

Misleading product information and extremely poor customer support

I experienced issues with network compatibility, overall watch functionality, and the initial customer support process. Communication and resolution were slow at first.

However, after escalation, TickTalk’s marketing team handled the situation in a very professional way and resolved it by issuing a full refund. Because the issue was ultimately handled correctly, I’m updating my review to 3 stars.

15 de novembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi Igor,

I am very sorry that you had a bad experience with the product and customer service. If you wouldn't mind emailing marketing@myticktalk.com and someone directly from the team will help support you moving forward. We want to see if there is a way we can make this better.

Classificada 5 em 5 estrelas

Ticktalk support and watches are…

👍 Ticktalk support and watches are superb! The support I've received has always been quick and helpful. My kids love their watches and we love the parental controls and security they provide. Totally worth every penny!

18 de novembro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi there! Thank you so much for your kind words. I will let our support team know that you were happy with their service! Enjoy your TickTalk 5.

Classificada 5 em 5 estrelas

The shopping experience has been wonderful and fantastic.

The shopping experience has been fantastic, 10 out of 10, for the quality and functionality of the product, and the most important and valuable thing has been the after-sales attention: the accompaniment, friendliness and excellent service have fascinated me. I love this product and I love the warmth of your work team. Infinite thanks.

29 de outubro de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi Stella! We are so happy that you have such a high rating for the watch and the entire shopping experience. We enjoy hearing that our product was so helpful to your family.

Classificada 5 em 5 estrelas

Ease of communication with video or…

Ease of communication with video or audio calls and texts is a great alternative to a cell phone.

14 de agosto de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Great to hear you had a positive experience. We value your business.

Classificada 1 em 5 estrelas

The worst never had

The worst never had.
Paid express shipping, after 13 days and 4 mails sent to them they responded.
Nice 👍

2 de agosto de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi there. I am very sorry that you are having a negative experience. Over seas shipping can get complicated. Did you finally receive your watch?

Classificada 5 em 5 estrelas

Best watch ever

Hi, my name is Jeffry Shalmoni
I want to say that this watch saved my life and my daughter’s life
This is so important for your kids and family to have that watch
It is very important that every kid has this watch
We are so happy that we bought two pairs for our kids
And two pairs for our nephews
Thank you so much

15 de julho de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Glad to hear you are seeing the benefit of a kids smart watch. Thank you for being a valuable customer.

Classificada 5 em 5 estrelas

You have great customer service

You have great customer service.
We have two watches. They work well. GPS and phone. Messaging. Our little ones have no problem understanding. I like the app.

1 de agosto de 2025
logótipo da TickTalk

Resposta da TickTalk

Hi there. So glad you had a positive experience. We value your business!

Classificada 5 em 5 estrelas

Tick Talk 5 is amazing!

The website was easy to navigate. This product compared to competitor's similar products, outshines them by far.

30 de julho de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi there. Great to hear you had a positive experience! We strive to provide products and service that are top-notch!

Classificada 5 em 5 estrelas

Great Service, Great Product, Easy for Child to Use

The service was very easy and quick. I was able to find what I needed and order very quickly. The watch phone Tick Talk 5 series is very easy for my daughter to use and very easy for her to put on the charger herself. I am able to use the app to set up everything I want for her safety and ease. Everything seems durable and well functioning. I'm so excited that they have invented such a great product.

9 de julho de 2025
Opinião espontânea
logótipo da TickTalk

Resposta da TickTalk

Hi there. It's a pleasure to hear that you have had an enjoyable experience. We are grateful for your business and trust in us.

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