myubebae.com Opiniões 10

TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Fornecedor de produtos alimentares

Escrito pela empresa

Ube Bae brings the magic of real organic ube to everyday kitchens. We offer premium organic purple yam powder from the Philippines, perfect for vibrant ube lattes, smoothies, desserts, pancakes, and baked goods. Our ube powder is caffeine-free, vegan, gluten-free, and made without additives or artificial colors. We’re here to make it easy for anyone to enjoy the naturally sweet, nutty flavor and beautiful purple color of real ube at home.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

10 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Tasteless

The taste is not my cup of tea. I grown up in Asian eating a lot purple sweet potato, ube and yam in all my life. Natural ube would still has it's unique sweet fragrant but this powder has none. It's bland and smells a bit like herbal, not the vanilla-hazelnut taste they advertised. You may ok to use it for baking or cooking to get the virant colour but for making a drink it is absolutely not for me.
I emailed them twice about the taste and the frother they gifted with purchase is not working. Never had any replies from them totally horrible customer service. And finally, the money back guarantee is a joke.

Order number #322630
My emails were sent to the email address on your website on 30/4 and 4/5.

30 de abril de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Hello,
Please if you are a real customer reach out to us via info@myubebae.com
We only sell 100% organic Ube. We even just got our Organic USDA certification that was given to us after a very strict inspection of the Ube farm, the drying and grinding process.
We also answer all our emails within the hour.
And we absolutely stand behind our brand and behind our refund policy.

Classificada 5 em 5 estrelas

Definitely. order again

Got my order in 5 days the ube was honestly better than I expected. The taste feels real and natural, not that fake overly sweet flavor some powders have. I used it for a latte and the color came out beautiful, but the best part was the smooth earthy ube taste.

15 de maio de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Thank you so much. Please don't hesitate if you need anything :)

Classificada 5 em 5 estrelas

Tried this ube powder in my latte and I…

Tried this ube powder in my latte and I love it 🤍 The color is stunning and the flavor is so smooth and comforting. It pairs beautifully and makes the whole drink feel so indulgent. 💯 recommended 🤩

2 de maio de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Thank you so much for the kind words. I hope you are enjoying the ube :)

Classificada 5 em 5 estrelas

Love it!

Shipping was quick! I love the company and the owners are fantastic! I love making a hot ube latte with milk and then frothing some cream with the Ube and sweetener as a topping. I use it in my matcha lattes and it makes them so beautiful and healthy if you use it as a topping in your cold foam. Ube is slightly sweet on its own but some people might like sweetener added. Sometimes I add sweetener, sometimes I don't. Fantastic product and company!

18 de fevereiro de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Thank you so much for your order and review. You are absolutely right some people like to add some sweetners , but you don't need to.

Classificada 5 em 5 estrelas

Friendly, prompt customer service.

Items took a little while but understandable since products are freshly harvested. Well packaged and great tasting. Customer service was there when needed. Will order again in the future.

10 de abril de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Hi Joe, thank you so much for understanding. We improved our process and now our harvesting and processing is a lot faster and streamed shipping greatly. Thank you for the support!

Classificada 5 em 5 estrelas

The shipping was fast and when I placed…

The shipping was fast and when I placed my order I wanted to change the quantity. I reached out and they were fast in responding and very accommodating.

16 de março de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Thank you for your order. We appreciate the support.

Classificada 1 em 5 estrelas

I’m very disappointed with my…

I’m very disappointed with my experience with Ube Bae.

My order was marked as “delivered” according to the tracking, but I never received the item. I immediately contacted their support team, and they said they would look into it. After following up, they informed me they would send a replacement.

However, when I asked for a tracking number for the new shipment, I never received one. I sent another follow-up email more than a week ago and still haven’t gotten any response.

I order online frequently, and this is the first time I’ve ever had an item marked as delivered that I never actually received. The lack of communication and follow-through has been extremely frustrating. I hope they improve their customer service and response time in the future. And hoping to get a refund for this!

5 de fevereiro de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Hi, we are sorry we couldn't raise to your expectations. The transport company delivered the package and marked it as "delivered". We do not control that part. All we asked from you is to contact your local transporter company to ask them where they delivered it. This was to avoid same thing to happen again with the replacement order.
After discussions, this situation was already settled.

Classificada 5 em 5 estrelas

Best Ube. Best experience.

I never very rarely leave a review, however, this needed to be said and give credit. I don't understand the bad reviews, because I feel we talk about a complete different company.

I agree the delivery took a long time (2 weeks in my case). However this was clearly explained in the about us page. I had purchased Ube from 3 different companies, and it's never a real Ube, most of the time it's sweet purple potatoe, or colorant. The owner of Ube Bae deals directly with farmers in Philippines and they only process and package the product when they receive an order to keep it as fresh as possible, and that is what takes long in shipping process.

I don't mind waiting a little to make sure I get the real product and receive it fresh instead of ordering a package that is sitting on the shelf ready to be shipped from an Amazon warehouse.

Aria the owner answered my email within few minutes when I had some questions about the product. That is the advantage of dealing with a small business, and they got me as a customer for life!

Thank you Aria and keep up your honest work.

2 de fevereiro de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Thank you for your order. I see that you just ordered again for 3rd time. We really appreciate that.

Classificada 1 em 5 estrelas

Was not impressed

Was not impressed. It took about
A month to deliver. The taste was so bland. No flavour . Gave me stomach pains.. They actually have NO comments on their profile . Which made me question why

Updated review .
Still don’t like the taste and customer service asked me for to either deleted the is post or edit it . I edited my original post and only included my personal opinion.

4 de fevereiro de 2026
Opinião espontânea
logótipo da myubebae.com

Resposta da myubebae.com

Hi, thank you for your honest review.
Your order was a really a unique case were the shipping company misplaced your order (that could happen anywhere) and we offered other ways to fix that for you. Even our founder reached out to you in that matter. As of the taste, it's a very personal preference that we cannot address, to each their own taste, but for Ube customers, they like the natural sweetness and the hint of vanilla and nutty flavor. This is not something to be mixing with sugar. And we mentioned that in our email to you.

We are really sorry you didn't like Ube taste, we stand behind our product as compared to other Ube brands who add sugar and sweetness or additives to purple sweet potato. We only bring real Ube directly from family owned farms in Philippines and that is why we have so much success among customer who love the unique Ube taste.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais