I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... Ver mais
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Leia as opiniões dos outros
Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... Ver mais
Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... Ver mais
A empresa respondeu
It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.
Informações de contacto
Unit 15 Stfit Park, TQ12 3SH, Newton Abbot, Reino Unido
- 01626 897776
- info@myvapestore.co.uk
- myvapestore.co.uk
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Resposta da My Vape Store
Really know there stuff
Really know there stuff, excellent staff, really friendly

Resposta da My Vape Store
Great customer service
Great customer service, excellent value for money, explained in detail how to use the vape I purchased, no hard sell either, really great little shop I will definitely be returning to again and again.
5 ⭐️⭐️⭐️⭐️⭐️

Resposta da My Vape Store
Not impressed with the service I…
Not impressed with the service I got,the guy did not acknowledge me when I came in the shop,tried to ask questions about the mods I was looking at,felt like I wasn’t welcome,
Luckily I worked out what I wanted ending spending £77, currently looking elsewhere.
Great customer service every time…
Great customer service every time couldn’t be more helpful

Resposta da My Vape Store
Very impresive range of vape liquid & E…
Very impresive range of vape liquid & E cig devices. Friendly, well informed staff, helped me to find the right E-cig for me at a very reasonable price. I can totally recomend this place, very much worth a visit even though not in the town centre, it is very accessable with free parking. I will be using them again I am sure!

Resposta da My Vape Store
Blinding experience!
Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great atmosphere!! Great selection of products. The one with the beard (sorry didn’t get his name) showed me how to set up my new device and explained all the functions so well. Best costumer service I’ve ever had in a vape shop!! Will definitely be coming back and recommending to the lads at work!!!

Resposta da My Vape Store

Resposta da My Vape Store
All I ever needed from a vape store
Guys are extremely knowledgeable, friendly too. With soooo many products on offer

Resposta da My Vape Store

Resposta da My Vape Store
Attentive staff
Attentive staff, willing to take time to help and don’t over sell

Resposta da My Vape Store
Staff are really nice and helpful any…
Staff are really nice and helpful any you need if they don’t have it they will do there best to get it for you

Resposta da My Vape Store
Vape store torquay. AWFUL SERVICE
Hi there, at approximately 2.30pm today 23rd Dec we visited Torquay, my son purchased a vape from your store for myself. He immediately opened it outside and noticed it wasn't working. He is used to that model so I asked the assistant (Jam) to help. Initially he tried to assist and help diagnose problem but he then realised it was faulty and stated abruptly " nothing I can do, it's against the law for me to refund you" , I asked if he was certain and that there must be some assistance for us. He wasn't budging to assist. I left the store momentarily as I saw another customer waiting and to also retry the vape but to no avail. I then came back in and asked for details to call yourselves as I'm sure there must be a complaint system ? He aggressively told me in front of another customer to get out of HIS shop or else he will call the police.
I think you should know I'm proceeding with this matter through trading standards and will also leave as many trip advisor, Google and Facebook reviews that I can unless this is sorted. We have used all your other shops and never had anything like this happen. You should be aware you have a staff member who refuses customers the correct procedural information when receiving a faulty item. His attitude stank and I'm certain you'd like to know about this. When I left the store the customer and even security told me that "that guy is known for it".
Just rang my bank and told them the situation they they will refund me then pursue you if it's not remedied.
Thank you. Hope you assist
As always excellent service and…
As always excellent service and friendly and value for money

Resposta da My Vape Store

Resposta da My Vape Store

Resposta da My Vape Store
Super fast dispatch ordered Wednesday…
Super fast dispatch ordered Wednesday evening arrived Friday morning. Very competitive prices would highly recommend. Thank you to all the staff at Newton Abbot store

Resposta da My Vape Store
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