My Vape Store Opiniões 

1907
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... Ver mais

Classificada 5 em 5 estrelas

Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cigarros eletrónicos
  2. Loja especializada em baterias
  3. Loja de cigarros electrónicos

Escrito pela empresa

We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1907)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service

18 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

short and sweet! Thanks bud. Happy new years!

Classificada 5 em 5 estrelas

Really know there stuff

Really know there stuff, excellent staff, really friendly

18 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Thanks for that Jonathan! We learn it all inside and out, so you don't have to! Happy new years!

Classificada 5 em 5 estrelas

Great customer service

Great customer service, excellent value for money, explained in detail how to use the vape I purchased, no hard sell either, really great little shop I will definitely be returning to again and again.
5 ⭐️⭐️⭐️⭐️⭐️

24 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Thanks Shelley! So happy to hear you enjoyed your time with us and we hope to see you back in soon for any juices or bits you need going forward! Happy new years to you!

Classificada 2 em 5 estrelas

Not impressed with the service I…

Not impressed with the service I got,the guy did not acknowledge me when I came in the shop,tried to ask questions about the mods I was looking at,felt like I wasn’t welcome,
Luckily I worked out what I wanted ending spending £77, currently looking elsewhere.

24 de dezembro de 2024
Classificada 5 em 5 estrelas

Great customer service every time…

Great customer service every time couldn’t be more helpful

23 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Thanks John! Same great staff and service every time around. Expect the same great service through 2025 and beyond. Happy new year!

Classificada 5 em 5 estrelas

Very impresive range of vape liquid & E…

Very impresive range of vape liquid & E cig devices. Friendly, well informed staff, helped me to find the right E-cig for me at a very reasonable price. I can totally recomend this place, very much worth a visit even though not in the town centre, it is very accessable with free parking. I will be using them again I am sure!

23 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Thanks for taking the time to leave such extensive feedback Mark! It's all very helpful to us at this early stage of growing and developing this new branch for our customers. We're happy you've got on a treat with us! If ever you see room for improvement be sure to let us know. Our staff are quick to adapt to the ever changing needs and expectations of our customer base. Hopefully see you back in again soon and thanks again for the review!

Classificada 5 em 5 estrelas

Blinding experience!

Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great atmosphere!! Great selection of products. The one with the beard (sorry didn’t get his name) showed me how to set up my new device and explained all the functions so well. Best costumer service I’ve ever had in a vape shop!! Will definitely be coming back and recommending to the lads at work!!!

28 de dezembro de 2024
Opinião espontânea
logótipo da My Vape Store

Resposta da My Vape Store

Every customer is important to us whether you're hoping to make a purchase or just out browsing. So happy to hear you've had exceptional service with us, but it's no surprise to us. Expect that same great service going forward! Hopefully you can make good use of us through 2025 and beyond. Thanks for your glowing review Robert we appreciate it!

Classificada 5 em 5 estrelas

All I ever needed from a vape store

Guys are extremely knowledgeable, friendly too. With soooo many products on offer

13 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Love to hear it Nathan! Pop back in anytime for the same great services and range of products. For as many products as we have we're also quick to rotate them, so you never know what new bits we may have in for you to try!

Classificada 5 em 5 estrelas

Attentive staff

Attentive staff, willing to take time to help and don’t over sell

20 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Nice of you to notice! We don't upsell at my vape store. We take the time to make sure you leave with the products that are right for you! Hope you've enjoyed your holidays and hopefully see you in again soon!

Classificada 5 em 5 estrelas

Staff are really nice and helpful any…

Staff are really nice and helpful any you need if they don’t have it they will do there best to get it for you

21 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

That's exactly right! If you don't see what you're after all you have to do is ask and if we can get it in for you we're happy to so so! Hope you've been enjoying the holidays Haydn!

Classificada 1 em 5 estrelas

Vape store torquay. AWFUL SERVICE


Hi there, at approximately 2.30pm today 23rd Dec we visited Torquay, my son purchased a vape from your store for myself. He immediately opened it outside and noticed it wasn't working. He is used to that model so I asked the assistant (Jam) to help. Initially he tried to assist and help diagnose problem but he then realised it was faulty and stated abruptly " nothing I can do, it's against the law for me to refund you" , I asked if he was certain and that there must be some assistance for us. He wasn't budging to assist. I left the store momentarily as I saw another customer waiting and to also retry the vape but to no avail. I then came back in and asked for details to call yourselves as I'm sure there must be a complaint system ? He aggressively told me in front of another customer to get out of HIS shop or else he will call the police.
I think you should know I'm proceeding with this matter through trading standards and will also leave as many trip advisor, Google and Facebook reviews that I can unless this is sorted. We have used all your other shops and never had anything like this happen. You should be aware you have a staff member who refuses customers the correct procedural information when receiving a faulty item. His attitude stank and I'm certain you'd like to know about this. When I left the store the customer and even security told me that "that guy is known for it".
Just rang my bank and told them the situation they they will refund me then pursue you if it's not remedied.
Thank you. Hope you assist

23 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Local store with good staff

Very helpful staff and reasonable prices.

21 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Thanks for that Terence! Glad to hear you've got on well with us and can continue to make good use of our services in the New Year!

Classificada 5 em 5 estrelas

Extremely helpful and friendly staff

Extremely helpful and friendly staff

12 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Love to hear it! Thanks Amanda! We appreciate you taking the time to leave us such positive feedback. Hope you've enjoyed this holiday season and hope to see you again in the new year!

Classificada 5 em 5 estrelas

Super fast dispatch ordered Wednesday…

Super fast dispatch ordered Wednesday evening arrived Friday morning. Very competitive prices would highly recommend. Thank you to all the staff at Newton Abbot store

18 de dezembro de 2024
logótipo da My Vape Store

Resposta da My Vape Store

Thanks for that Michelle. Whether you're shopping in store or online you can expect the same great service from us. Expect the same in 2025 and beyond! Happy new year!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais