Naail & Co - Chartered Certified Accountants Opiniões 23

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been using Naail & Co for my personal and business accounts for over a year now. Their expertise is evident, they handled all my filings and ensured everything was submitted on time. They took... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Naail & Co are really pleasant to deal with. Super efficient and they have time to explain and are always on top of deadlines A well run business that treats clients as individuals . They follow up a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I switched to Naail & Co two years ago after my previous accountant made a mess of my self-assessment. Night and day difference. They actually explain what they're doing.

A empresa respondeu

Classificada 5 em 5 estrelas

Moved over from a bigger firm where I felt like a number. Naail & Co actually remember who I am when I call.

A empresa respondeu

Informações sobre a empresa

  1. Empresa de contabilidade
  2. Serviço de contabilidade
  3. Revisor oficial de contas
  4. Serviço de folhas de pagamento
  5. Especialista fiscal
  6. Consultor fiscal

Escrito pela empresa

At Naail & Co, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community and service businesses, small and large, across many sectors. We work closely in our local area of Lambeth and central London, while also servicing clients across greater London and all over the UK. We will endeavour to understand not only your business but your frustrations, goals and aspirations. You can be assured there’s no ‘accountants jargon’ just plain English. We offer extensive range of accountancy services from basic book keeping to tricky import transactions, from simple self-assessment tax return to complex corporation tax computations, from sole traders to partnerships to companies, LLP & charities. With our wealth of experience we pride ourselves on delivering an unparalleled service to all clients, whatever their size or sector. At Naail & Co we provide a cost-effective, high value solution to meet all of your financial needs. Our thoroughly professional approach along with insightful & commercially-focused business consultants will make sure that you benefit with the most cost effective and high value solution, allowing you more time to run your business. Whatever your needs, we are here to help. Naail & Co is a firm of Accountants based in London, offering accounts, taxation and business advisory and support services to a wide range of businesses and individuals.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Good solid accountants

Good solid accountants. They are very competent, which is what matters to me. The fees are also very good.

28 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we appreciate it.

We’re pleased to hear that you value our competence and the value we provide. Delivering reliable, high-quality service at a fair fee is exactly what we aim for.

We look forward to continuing to support you.

Classificada 5 em 5 estrelas

Great local accountants

Great local accountants. Proper plain English, no jargon

28 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we really appreciate it.

We’re pleased to hear that you value our straightforward approach. We believe accountancy should be clear and understandable, without unnecessary jargon.

We look forward to continuing to support you.

Classificada 5 em 5 estrelas

Moved over from a bigger firm where I…

Moved over from a bigger firm where I felt like a number. Naail & Co actually remember who I am when I call.

27 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we really appreciate it.

We’re pleased to hear that you’ve felt the difference in our personal approach. We believe strong client relationships matter, and taking the time to know and understand each client is a key part of how we work.

We look forward to continuing to support you.

Classificada 5 em 5 estrelas

Naail & Co have been doing my books…

Naail & Co have been doing my books since I set up my shop in Brixton in 2021. They understood what I needed from day one and didn't try to upsell me on things I don't need. The fees are fair for what you get.

22 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your kind feedback — we really appreciate your trust since 2021.

We’re pleased to hear that our approach has been clear, practical, and focused on what your business actually needs. We believe good advice should be honest and tailored, not about unnecessary upselling.

We’re glad you feel the value is there, and we look forward to continuing to support your business.

Classificada 5 em 5 estrelas

Quick and reliable.

Quick, reliable, know what they're doing. That's really all I need from an accountant and they deliver.

22 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we appreciate it.

We’re pleased to hear that our service meets exactly what you need: quick, reliable, and knowledgeable support. That’s precisely what we aim to deliver.

We look forward to continuing to support you.

Classificada 5 em 5 estrelas

Really happy with the service

Really happy with the service. My accounts were files on time and I didn't have to chase anyone

15 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we really appreciate it.

We’re pleased to hear your accounts were filed on time and that the process was smooth without the need for chasing. That’s exactly the standard we aim to deliver.

Classificada 5 em 5 estrelas

I've been with them for about a year…

I've been with them for about a year now. They handle everything for my small plumbing business - payroll, VAT, the lot. When you speak to someone in their office, they know their stuff and don't talk to you like you're stupid

14 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we really appreciate it.

We’re pleased to hear that you’ve had a positive experience with our support across payroll, VAT, and your wider business needs. Providing clear, knowledgeable advice without unnecessary jargon is something we take seriously.

We look forward to continuing to support you and your business.

Classificada 5 em 5 estrelas

Good firm

Good firm. Sorted my corporation tax quickly and without any fuss

14 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we appreciate it.

We’re pleased to hear your corporation tax was handled quickly and efficiently. Keeping things straightforward and hassle-free is exactly what we aim for.

We look forward to supporting you again.

Classificada 5 em 5 estrelas

I switched to Naail & Co two years ago…

I switched to Naail & Co two years ago after my previous accountant made a mess of my self-assessment. Night and day difference. They actually explain what they're doing.

13 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your feedback — we really appreciate it.

We’re glad to hear that the transition has made such a positive difference and that you’ve found our approach clear and transparent. Making sure our clients understand what’s being done and why is a key part of how we work.

We look forward to continuing to support you.

Classificada 5 em 5 estrelas

Highly Recommended

I have been using Naail & Co for my personal and business accounts for over a year now. Their expertise is evident, they handled all my filings and ensured everything was submitted on time. They took away a lot of stress out of tax season. Highly recommended.

9 de abril de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear that you’ve had a smooth experience with both your personal and business accounts, and that we were able to take some of the stress out of tax season. Your recommendation means a lot to us.

We look forward to continuing to support you going forward.

Classificada 5 em 5 estrelas

Helpful staff

Nice, polite staff, easy to work with. Always willing to help and get back to you quickly. Highly recommend them.

30 de março de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your kind words — we really appreciate your feedback.

We’re pleased to hear that you found the team helpful, responsive, and easy to work with. Providing prompt and reliable support is a key part of our service.

Thank you for your recommendation — we look forward to working with you again.

Classificada 1 em 5 estrelas

BAD EXPERIENCE NOT RECOMMENDED…

I engaged Naail & Co to handle my company accounts and personal tax return for the year ended 31 January 2025. I paid in advance £1,200 for a full set of services, including bookkeeping review, posting year-end adjustments, preparation of accounts, submission of CT600, and filing at Companies House.

While draft accounts were prepared and shared, the firm refused to complete submission due to an error in the previous year’s accounts. I specifically signed and paid them to submit the accounts which they have never done. I attempted to resolve the matter through ACCA’s professional conduct process, to claim the loss and get a partial refund but the complaint was closed without resolution.

As a result, I had to appoint a new accountant and incur additional costs. I am sharing this experience so others can make an informed decision. I recommend this firm.

They also called me in office to tell me that I was in breach of Vat and after weeks they realised that I was nearly reaching the threshold but not enough. It affect my mood badly. I do not recommended

3 de outubro de 2025
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your review. We take all feedback seriously, but it is important to clarify the facts.

This matter arose from a professional disagreement. During preparation of your accounts, we identified a significant issue relating to an incorrect £38,000 use-of-home expense claim from a prior year. You suggested that other plumbers of a similar size do not pay this level of tax and sought to justify the claim on that basis. As regulated accountants, we cannot submit accounts that we believe are inaccurate or non-compliant. When this could not be resolved, we made the professional decision to disengage.

You subsequently referred the matter to our regulatory body, ACCA. Following a detailed and independent review, the Senior Investigations Officer concluded (Complaint Reference No: UF11957644, dated 13 February 2026):

“I have decided to close the complaint because the information I have seen does not suggest any breach of ACCA’s rules. There is insufficient evidence to raise any issues which are appropriate for disciplinary action or which require separate investigation by ACCA.”

You then requested a further review, which again concluded in our favour, dated 3rd March 2026:

“I am satisfied that the investigator reached justified and proportionate conclusions. It seems clear that there were significant complications in the tasks Naail & Co had taken on and which emerged subsequently to the fees being agreed. There is evidence that Naail & Co acted reasonably and in accordance with the ACCA’s rules in initially seeking to work through those complications and then deciding that they should disengage. In my assessment this is ultimately a commercial disagreement, in that Mr Bruccoleri does not accept that the fees he has paid have been well spent. I am satisfied that the investigator has rightly found that there is no conduct issue here which could properly engage the ACCA’s disciplinary procedures.”

We stand by our professional standards and regulatory obligations at all times.

Classificada 5 em 5 estrelas

Naail & Co are really pleasant to deal…

Naail & Co are really pleasant to deal with. Super efficient and they have time to explain and are always on top of deadlines A well run business that treats clients as individuals . They follow up all queries within a short time span. Their fees are also highly competitive. They make bureaucracy less of a chore. I can sincerely say that I highly recommend Naail & Co.

18 de fevereiro de 2026
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you very much for such a thoughtful review — it truly means a lot to our team.

We’re really pleased to hear that you found us approachable, efficient, and responsive. Taking the time to explain matters clearly and keeping on top of deadlines is a big part of how we aim to support our clients, so it’s wonderful to know this has made a positive difference. We also believe every client’s situation is unique, and we’re glad you felt that personal approach.

Your recommendation is greatly appreciated, and we look forward to continuing to support you in the future!

Classificada 5 em 5 estrelas

Professional accountancy practice

My company has been receiving outstanding support for over four years in managing our financial affairs, particularly across final accounts, payroll, VAT, and HMRC compliance. The team at Naail & Co consistently deliver a service that is prompt, well-planned, and executed on time, with proactive reminders that keep everything on track. Their responsiveness and professionalism ensure smooth delivery and full compliance across all financial processes, making them a trusted partner in our operations.

3 de dezembro de 2025
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you so much for taking the time to share your wonderful feedback. We truly appreciate your trust and loyalty over the past four years.

It’s a pleasure to support your business across final accounts, payroll, VAT, and HMRC compliance. Our team takes great pride in delivering a service that is timely, well-organised, and fully aligned with our clients’ compliance needs, so it’s extremely rewarding to know that our reminders, responsiveness, and attention to detail have made a positive difference to your operations.

We value the partnership we’ve built and are delighted to be your trusted accounting and tax advisors. Thank you once again for your continued confidence in Naail & Co — we look forward to supporting your business for many more years to come.

Classificada 5 em 5 estrelas

After our accountant for the last 20…

After our accountant for the last 20 years unfortunately passed away earlier this year I looked for a new company to handle our company accounts and was delighted to have found Naail & Co. As a small business owner is feels so good to have our accounts handled by a very professional organisation and our dedicated accountant Julie is just amazing. She is so professional and i am very happy she is looking after us.

2 de dezembro de 2025
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you so much for your wonderful feedback — it truly means a lot to us. We appreciate the trust you placed in Naail & Co during what must have been a difficult transition after the sad loss of your previous accountant of 20 years.

We are delighted to hear that you feel supported and in safe hands with us. Providing small business owners with a reliable, professional, and personable service is at the heart of everything we do.

Julie will be thrilled to read your kind words. She takes great pride in looking after her clients, and we’re glad her expertise and dedication are giving you peace of mind.

Thank you once again for choosing Naail & Co. We look forward to supporting your business for many years to come.

Classificada 5 em 5 estrelas

Expert financial accounting

Boost your financial confidence with Naail & Co Chartered Certified Accountants. Their team offers top-notch tax and accounting support, designed to make your life easier. Niall & Co committed to helping you thrive financially. Highly recommended

14 de novembro de 2025
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you very much Socratis for your kind feedback. Always a pleasure to deal with you.

Classificada 5 em 5 estrelas

Been dealing with them for over 10…

Been dealing with them for over 10 years and never had any issues and they’re very professional people and kept my accounts in order. I’ve dealt with them on an ongoing basis over that period and they handle the accounts for multiple companies I manage.

28 de novembro de 2025
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you very much Anas for your kind words. Always a pleasure to deal with you.

Classificada 5 em 5 estrelas

Best accounts

Really good accountants, always give fast responses. Very informative newsletters as well.

25 de outubro de 2025
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Resposta da Naail & Co - Chartered Certified Accountants

Thank you for your kind feedback.

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