Nala's Baby Opiniões 

2022
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Ver mais

Classificada 5 em 5 estrelas

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Ver mais

Classificada 5 em 5 estrelas

Friend recommended this to me. Although my kids are grown & flown the nest 😞 I just loved the smells, plus they are almost 100% natural. Bought 2 x night oils, body butter, conditioner, bubble... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Máquina de venda de produtos de cuidados da pele
  2. Loja para bebé
  3. Loja de produtos para cabelo

Escrito pela empresa

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 93% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2022)

368 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience with this company. Although the item I originally ordered was out of stock, they went above and beyond by sending me a higher-value gift set at no extra charge. It was such a pleasant surprise and completely exceeded my expectations. Thoughtful service like this really stands out — I’ll definitely be ordering again!

23 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Hey Becks,

We’re thrilled to hear your experience exceeded expectations and that you enjoyed the gift set. Your kind words mean a lot, and we can’t wait to welcome you back! 💛

Classificada 5 em 5 estrelas

Best Scent

Absolutely love the scent of the cream and oil I ordered in their Black Friday sale, I will definitely be ordering again.

Vanilla cloud is the perfect scent

1 de dezembro de 2025
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Monique,

Thank you so much! We’re delighted you love the Vanilla Cloud scent - we can’t wait to welcome you back ☺️

Classificada 5 em 5 estrelas

Love it

I bought the items for new born baby and they were lovely!

16 de janeiro de 2026
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Resposta da Nala's Baby

Hi Baldwin,

So glad you're a fan of our products, thank you for shopping with us! 💛

Classificada 5 em 5 estrelas

Helped with my Seborrheic dermatitis


I thought it would be interesting to let you know that I have suffered for many years with Seborrheic dermatitis on my face and chest.
I have been to several "experts" who have given me various lotions and potions over the years but none seemed to have worked that effectively.
My daughter suggested using nala's body butter and it has been like a mirical.
My skin is free from red rashes and dry skin and I get hardly any itching.
By far the best cream I have ever applied to my skin.
Thank you
David

21 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi David,

Thank you so much for sharing your story, we're so touched. We’re thrilled to hear that our body butter has made such a difference for your skin ✨

Classificada 5 em 5 estrelas

Smells absolutely Devine!

Smells absolutely Devine!! Obsessed with the vanilla cloud nighttime oil 😍 moisturiser leaves skin silky smooth

15 de janeiro de 2026
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Sharna,

Thank you so much! We’re thrilled you’re loving the Vanilla Cloud Nighttime Oil 🥰

Classificada 5 em 5 estrelas

Such gorgeous products

Such gorgeous products, smell amazing and look great too. My niece has been using Nala’s baby product since birth and her skin has remained super soft and blemish/rash free!!!

I LOVE the oil for myself too. Such a unique scent, love love love!

9 de abril de 2025
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Resposta da Nala's Baby

We’re thrilled to hear your niece’s skin is thriving and that you’re loving the oil too! Thanks for the love 💛

Classificada 5 em 5 estrelas

I love the smell of the cream

You can tell that they genuinely spent time and effort researching for this cream. I’ve been trying to find a cream with this consistency for years as I used to live in Spain. This is the closest to my usual cream and plus it got this vanilla smell that just top it all of for me. I love it with the oil it’s just the perfect blend for my body skin. I will also say that I am more of a sensitive face skin and turn out to break out easily trying new stuff and this kinda had the same effect but aside of my face. I can guarantee that if you don’t have such a sensitive face skin as mine. This is the best cream out there in my personal opinion. Will definitely be purchasing again

8 de janeiro de 2026
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Resposta da Nala's Baby

Hey Laura,

Thank you so much for your thoughtful review! We’re thrilled to hear our cream is working for you and you're a fan of the nighttime oil too - thank you for supporting us! 🫶

Classificada 5 em 5 estrelas

Love Nala’s Baby Butter & Oil!

Nala’s Baby Butter and Oil are amazing, gentle, rich, and perfect for sensitive baby skin. They leave my baby’s skin soft, nourished, and healthy all day without feeling greasy, and they smell sooo good! The texture is beautiful, a little goes a long way, and I’d highly recommend them to any parent looking for quality, natural baby skincare. 💛

9 de janeiro de 2026
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Resposta da Nala's Baby

Thank you so much! We’re so happy our butter and oil are keeping your little one’s skin soft and happy 🥰

Classificada 5 em 5 estrelas

Mala’s baby is good for my whole family…

Mala’s baby is good for my whole family and it does help keep our skin moisture although we do have extreme dry skin conditions. It also help soothe my grandson skin.

8 de janeiro de 2026
logótipo da Nala's Baby

Resposta da Nala's Baby

Hey Priscaolubukola,

We’re thrilled to hear our products are helping keep your whole family’s skin moisturised and soothing your grandson’s skin - thank you for trusting us! 🫶

Classificada 5 em 5 estrelas

11/10 Every time!

11/10. Every. Single. Time.

My 2.5-year-old little boy has the most beautiful curly hair… however, he is also completely feral. So trying to keep his hair presentable — and not resembling the nest of 1,000 bees — is a daily challenge.

I picked up a bottle of Nala’s Baby Detangler in Sainsbury’s to try on him and honestly… it turned his hair to silk. The brush went straight through — no pulling, no tears. He now demands it every time I do his hair (and trust me, it is a DEMAND. I am not starting my day beefing with a toddler).
Naturally, once I love a product, I feel the need to try half the brand. I also have what feels like 56 children (it’s actually 4 — but 3 are boys, so the chaos is relentless and sleep is optional).

So I ordered a few more bits online. Grab a cuppa — here we go:
Hair Oil — 8/10
Smells lovely and worked really well on his curls. Only lost points because it made his roots look slightly greasy — but that’s probably user error. I’m going to keep playing around with how and when I apply it (likely pre-bath).
Tropical Blast Defining Curl Jelly — 10/10
I’ve tried loads of curl products, but I love how natural this one feels. Smells great, eco-friendly packaging, and works fantastically. First use was straight after bed-head chaos and it tamed it beautifully. Bonus: he actually enjoyed putting it on himself — usually he hates how products feel on his hands, but he kept asking for more.
Sleep Body Lotion — 15/10
Boy number 2 simply does not sleep. Ever. Lavender creams usually help, so I tried this — and WOW. Absorbs beautifully, not greasy, and didn’t bother his very sensitive skin. He also has eczema and we’ve had zero reactions and no stinging complaints. Absolute winner.
Nourishing Balm — 10/10
I am thrilled to announce I no longer need to rub nipple cream on my lips 😂
I hate sticky or heavy products and I’m a serial lip-licker. This keeps my lips soft without feeling slimy. Applies well, absorbs nicely, and doesn’t make me look like I’ve been dunked in oil.
Original Skin Bundle — 20/10
Bought this so I could try everything — and because all my kids love post-bath creams. Also, bundles = enough for four womb fruits and me (sorry hubs, you’re on your own).

Every product feels gorgeous on the skin. No reactions — even for my eczema boy or my 7-month-old baby girl. Nothing sticky, nothing slippery (unlike a certain well-known shop — you know, “The Arm Shop”… but not just an arm — where I felt like I might slide out of bed and into the next city, no shade I just like to stay in my own postcode).
My eldest loves the body butter. Boy 2 prefers the lotion. Both like the oil. Boy 3 (the feral one) demanded all three — lotion on legs, butter on arms, oil on tummy and back. I chose peace.

Not sponsored. Not a content creator.
Just a mum of four wild ones who loves shouting about products that actually work, are kind to baby skin, and bring even a tiny bit of calm into the carnage.

Side note - hope Fads from customer service gets an extra tea break for having to read my 8 chapter book email 😂🤞🏼

13 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Hey Aimee,

Thank you so much for this amazing, detailed review! We’re over the moon that our products are keeping your little ones’ skin and curls happy 💛

p.s. we’ll make sure Fads gets that extra tea break 😄

Classificada 5 em 5 estrelas

I was sent the Tropical blast

I was sent the Tropical blast, curl defining jelly. Left my hair feeling soft and smelling delicious 😋.

Best result use when hair is wet it really sets the curls.

12 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Thank you so much! We’re thrilled the Tropical Blast Curl Defining Jelly is leaving your hair soft and smelling delicious ☺️

Classificada 5 em 5 estrelas

Vanilla cloud is an absolute must in…

Vanilla cloud is an absolute must in our household. I have tried every item within this range apart from the body butter.
However, I have recently noticed that when using the oil, and once clothes have been put on, once oil has settled the clothes have an odd smell. This is a shame, as the oil is one of my favourite products.
I have also tried their tropical hair care range, but the shampoo did not suit my daughter who has fine hair and it seems her hair gets more tangled when using this range. I also think the smell is a bit odd and smells like cleaning products rather than tropical.

12 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Thank you for your honest feedback! We’re so glad to hear you love the Vanilla Cloud range overall, though we’re sorry to hear the oil and Tropical Hair Care range didn’t work perfectly for you and your daughter.

We really appreciate your notes on scent and texture, it helps us improve! 🫶

Classificada 3 em 5 estrelas

Nightmare delivery .sent an extra cream…

Nightmare delivery .sent an extra cream which covered the £7.95 1-2 day delivery which was ordered on 2 nd received on the 10th .

10 de janeiro de 2026
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Adam,

We’re really sorry your order was delayed and really appreciate your patience while our team rectified the issue for you! We're working hard to ensure your next experience with us is much smoother ✨

Classificada 5 em 5 estrelas

I love the product and it was just as…

I love the product and it was just as described. I just hope the delivery time will be much faster in the near future.

5 de janeiro de 2026
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Jerry,

We’re thrilled to hear you love the product. We completely understand your hopes for faster delivery and are working to improve our shipping times! ☺️

Classificada 5 em 5 estrelas

Kind on skin

Daughter has used these products on her son since birth and he is 14 months now. My daughter loves the range being gentle on skin. Would recommend

22 de dezembro de 2025
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Mary,

We’re so happy to hear your daughter and grandson have been enjoying our products since birth. Your recommendation means a lot to us! 💛

Classificada 1 em 5 estrelas

Avoid at all cost my adult skin could not handle it

Any had a reaction I thought it would be okay to use cream as he has eczema apparently not. Then I test on my skin before using on my 2 other kids. I have never in my life used a cream like this I can’t believe I put that on my baby. My skin was burning and broke out in a hot red rash wherever I put the cream.i am someone who doesn’t have sensitive skin I feel so bad for putting this on my baby avoid at all cost regret not getting my usual child farm cream.

9 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Anita,

Thank you for getting in touch. We’re so sorry to hear that you and your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Classificada 1 em 5 estrelas

Please please do not buy these for you…

Please please do not buy these for you babies , claim to be safe for newborns and eczema prone skin! My 2 year old had came out in a blistering red hot rash within minutes of me putting it on him I am mortified and this isn’t the first time with one of their products either they are not safe!! I really wish it would let me upload the pictures

9 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Chloe,

Thank you for getting in touch. We’re so sorry to hear that your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Classificada 5 em 5 estrelas

Lovely products and fantastic customer service

Lovely products used on myself and baby girl since newborn, bought many times for gifts and excellent customer service.

6 de janeiro de 2026
Opinião espontânea
logótipo da Nala's Baby

Resposta da Nala's Baby

Hi Olivia,

We’re delighted you and your baby girl have enjoyed our products, and that they’ve been perfect for gifts. thank you for the lovely review 🫶

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