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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Made the whole process easy & enjoyable, and excellent value for money compared with other providers. The certificates look really smart too. Highly recommend.

Classificada 4 em 5 estrelas

I made an error on a deed poll I ordered and promptly emailed them to rectify the mistake before processing. I have not yet received a response to my email after nearly two working days. I’m a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Namechange are a trusted company who make the process of wanting to change your name as easy as possible for everyone. It's quick, simple and well explained. Your unenrolled deedpolls arrive quickly a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Name Change was helpful. I could have typed my own out for free (perfectly legal & money saving) or used local soliiciitor. But this answered my need for conveniencce & speed at the time.

Informações sobre a empresa

  1. Serviços jurídicos

Escrito pela empresa

Helping people change their name by deed poll in the UK. Making it very easy and modern to complete, no matter what the circumstances.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

187 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommended

Made the whole process easy & enjoyable, and excellent value for money compared with other providers. The certificates look really smart too. Highly recommend.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Convenient

Name Change was helpful. I could have typed my own out for free (perfectly legal & money saving) or used local soliiciitor. But this answered my need for conveniencce & speed at the time.

28 de fevereiro de 2026
Classificada 5 em 5 estrelas

Seamless and Stress-Free

My experience was genuinely great because the entire process felt simple and stress-free. What could have been overwhelming was actually easy to manage, and that made a huge difference for me. The company clearly understands how important a name change is and has built a process that’s thoughtful, efficient, and supportive. It really felt like the service was designed with the customer in mind, and I appreciated how seamless everything was from start to finish.

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Initially

Initially, I encountered an issue with a deed poll order due to a mistake on my part and quickly reached out via email to have it corrected prior to processing. However, almost two business days passed without a reply.As a result, I felt compelled to consider other options for getting my deed poll because their customer service seemed lacking.Update: Fortunately, the customer service team got back to me swiftly, addressing my concerns effectively.Much appreciated!

26 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Satisfied customer

I made an error on a deed poll I ordered and promptly emailed them to rectify the mistake before processing. I have not yet received a response to my email after nearly two working days.

I’m afraid I will have to obtain my deed poll from another source as their customer support is inadequate.

Update: I have received a prompt response from the customer service team which has resolved my queries satisfactorily.

Many thanks

19 de janeiro de 2026
Opinião espontânea
logótipo da Name Change

Resposta da Name Change

Hi, I'm sorry to hear you're dissatisfied with the response time.

I can see that you received a response this morning, and the response seems to have resolved your issue the first time, which is great to see.

It seems you emailed on Sunday, so we would have just been catching up on customer emails.

Classificada 1 em 5 estrelas

No reply to emails. Very poor service

It says on their site that deed poll gets delivered in the next 2 working days. That is not true. Neither I have received my deed poll, its been more than a week waiting now, nor there has been any reply to my emails. Poor service. Guess these reviews are fake.

30 de dezembro de 2025
Opinião espontânea
logótipo da Name Change

Resposta da Name Change

Hi,

Thank you for your review, and we're sorry that you feel this way.

Firstly, we do not say you'll receive your order in 2 working days; what we do state is that we'll process your order within 2 working days.

I can see you placed your order on the 24th December at 22:34, the following two days were the Christmas bank holidays and then the weekend. Your order was processed after this and within the two working days.

We received your email on the 29th at 16:23 and replied 30th at 13:00.

We do not fake our reviews; we're very proud of them.

Classificada 5 em 5 estrelas

Very happy with my experience!


I’ve been meaning to change my name for years but got so anxious because it’s an official legal change so I never got around to doing it. I did a few google searches as I finally sat down to research and I first looked at a few other official companies offering Deed polls but I wasn’t reassured by the trust pilot reviews. After a little more researching I found changemyname.org. I checked the trust pilot reviews and was satisfied with them so went ahead and ordered the
- Official adult deed poll - £19.95
- Additional 8 copies (which were recommended) - £30
- Online digital archive (to request any further copies if need be) - £5
- Priority processing - £5
- Optional name change kit (for extra safety and reassurance) -£29.95
- Plus the delivery fee - £5.95
Total £95.85

Obviously if you do not want to purchase the optional name change kit it would make the process more cost efficient.

I ordered the deed poll at 3:17pm on Wednesday 26 Nov 2025 (which was after the 3pm cut off for same day processing)

I received all documents on Friday 28th Nov 2025.

The customer service - I haven’t needed to contact customer service so unable to provide feed back on this.

Overall experience - It’s been such a breeze from start to finish and as an anxious person I really benefited from the Name change kit as it highlighted the priority people I needed to inform along with template letters etc.

Very happy with my experience.

9 de dezembro de 2025
Opinião espontânea

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