Tools were not only a fantastic price but were as described. Most amazingly of all was the shipping speed. Ordered on Friday 7:20am and received(THE NEXT DAY) @ 11:30am! I know I live in the same stat... Ver mais
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The pricing was as advertised with no hidden costs. Very professional and courteous! Thank you 😊 BSP Trucking company was more than helpful!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
National Tool Warehouse provides quality automotive tools at great prices. Top brands include OTC Tools, Ingersoll Rand, DeVilbiss, Jump-N-Carry, Microflex, Lisle, Marson, Fill-Rite, Ammco & more.
Informações de contacto
221 W 4th St, Ste 4, 64836, Carthage, Estados Unidos da América
- 417-358-1919
- customerservice@nationaltoolwarehouse.com
- nationaltoolwarehouse.com
4,8
Excelente
4 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Great customer service
We have ordered from this company several times now. Our experience has been great. They are readily available each time I have called or emailed with questions. A real person actually picks up the phone! The prices are very competitive and customer service is fantastic. We had an issue with a product that was damaged during the shipping process & National Tool Warehouse sent us a replacement right away. The only negative that I have found, is that they don't always have the same items in stock that we have ordered previously.
26 de agosto de 2025
Resposta da National Tool Warehouse
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. We have passed on your comments to our purchasing staff so they can review this issue.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you for your 5-Star review. We strive to make sure all items are delivered as fast as possible! We appreciate your business.
NTW Customer Service Team
Resposta da National Tool Warehouse
We sincerely apologize for any inconvenience this has caused. We appreciate your business and we are taking measures to prevent such situations in the future. As soon as we were notified, we made sure the correct item was shipped out but we know that does not undo what happened.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you Seth for the great review! We appreciate your business and look forward to helping you with your future needs.
NTW Customer Service Team
Great prices and fast shipping!
27 de agosto de 2025
Resposta da National Tool Warehouse
Thank you for sharing your experience. We appreciate your business.
NTW Customer Service Team
Quick shippment
26 de agosto de 2025
Resposta da National Tool Warehouse
Thank you for the 5-Star review. We appreciate your business.
NTW Customer Service
Easy to place an order and very helpful…
Easy to place an order and very helpful !
25 de agosto de 2025
Resposta da National Tool Warehouse
Thank you for the glowing review. We will pass that on to our team. We appreciate your business.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you for the 5-Star review and sharing your experience. We appreciate your business.
NTW Customer Service Team
Resposta da National Tool Warehouse
So glad to hear good things about our products. Thank you for your 5-Star review and your business.
NTW Customer Service Team
Easy purchase and shipping experience
15 de agosto de 2025
Resposta da National Tool Warehouse
We really appreciate the 5-Star review and your business. Thank you for sharing your experience.
NTW Customer Service Team
This was a hard to source local item
This was a hard to source local item, the item was shipped quickly and at a reasonable price
17 de agosto de 2025
Resposta da National Tool Warehouse
Thank you so much for your kind words and 5-Star review. We appreciate your business.
NTW Customer Service Team
Resposta da National Tool Warehouse
Great to hear and Thank you for the great review. We appreciate your business.
NTW Customer Service Team
National tool always has what I need
National tool always has what I need in stock and shipping is lightning fast. Great place to get everything you need and know you are getting the best price.
12 de agosto de 2025
Resposta da National Tool Warehouse
Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet your expectations.
NTW Customer Service Team
Great Products
Stumbled on the disc resurfacer, thought ide give it a try. Fast easy to find. Shipping was fast
11 de agosto de 2025
Resposta da National Tool Warehouse
Thank you for your wonderful feedback and we appreciate your business. We’re so glad it met your expectations and hope to welcome you back for more!
NTW Customer Service Team
Best thing was talking to a real live…
Best thing was talking to a real live person!
11 de agosto de 2025
Resposta da National Tool Warehouse
We’re lucky to have team members that answer the phone. Your recognition and business are appreciated. Thank you for your kind words!
NTW Customer Service Team
GOOD PRICES
8 de agosto de 2025
Resposta da National Tool Warehouse
We appreciate you're rating and your business.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you for the 5-Star review! We appreciate your business.
NTW Customer Service Team
My order came in good time
6 de agosto de 2025
Resposta da National Tool Warehouse
We’re thrilled you had a 5-star experience! We appreciate your business and look forward to helping you again.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you so much for taking the time to leave us feedback. We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
The product is everything I expected
The product is everything I expected. Thank you for that. However, the ordering process by phone was concerning. I called the number on the advertisement, and Genevieve answered immediately. Normally, you have to wait forever when calling what I thought to be a large business. She was extremely pleasant to deal with. However, after giving her the order, and my credit card number, she said her computer wasn't working correctly, and she had to call IT, and would call me back for my credit card number again. She did call back later that day and I gave her the credit card number again. She said it would ship that day Friday 8/1/25, and I would receive tracking once it shipped.
Well it didn't ship that day, so I called the same number back on 8/4/25 to let someone know that I had not received any tracking information. Well, not suspecting that I would get the same person, Genevieve, but I did. She apologized that the product had not shipped on 8/1/25, informed me again that it would ship 8/4/25. Well late that day I kept checking my email thinking I would get a tracking number, but I didn't. So, I sent a rather strong email to Genevieve, now worried I had been scammed. I don't recall her telling me that it would be the next day that she could supply me a tracking number. So yes the next day I received the tracking number, and by that time the product was delivered.
I sent her an apology for having sent such a harsh email, but I'm sure you understand why I was so concerned with all the scams going on these days.
1 de agosto de 2025
Resposta da National Tool Warehouse
Wow, thank you for the 5 stars! We're so happy we could exceed your expectations and hope to help you with any future needs.
NTW Customer Service Team
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