The product is nice but trying to open the pump to access shampoo or conditioner is extremely frustrating and most definitely reduces repeat purchases. I had to use a wrench. I wrote them and receive... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Purchased the brush with a pre-paid debit card because I don’t fully trust buying products/services via internet. Received my product - WIN-WIN right? One week later this company hit me with a $52 ch... Ver mais
Experienced hair thinning and hairline regression. My scalp dried up and frequently cracked/scabbed. I bought into hair loss prevention kits, and they helped some, but the regression only stopped afte... Ver mais
Non-existent customer service. For what’s supposed to be a premium brand ($12 deodorants) they treat is like a discount chain. No replies to my emails. Subscribed for a deodorant subscription. Says... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Native's aim is to create healthy and natural products that humans use everyday. Our first product is Native Deodorant - a popular, USA handcrafted deodorant that is aluminum, paraben, talc, propylene glycol, and phthalate free. Aluminum is a toxin fou...
Informações de contacto
Bush Street 225, 94104, San Francisco, Estados Unidos da América
- nativecos.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Purchased the brush with a pre-paid…
Purchased the brush with a pre-paid debit card because I don’t fully trust buying products/services via internet. Received my product - WIN-WIN right? One week later this company hit me with a $52 charge from an another card…how is that possible especially since I never disclosed I had another form of payment (thieves)? Not to mention I haven’t received any products. Although satisfied with my brush, I will NEVER buy from this company again. I really hate thieves especially corporate thievery!! How did you get my debit card info???
Probably the worst bottle design of any…
Probably the worst bottle design of any type of product I've ever encountered. Pump wouldn't open
Google it and literally thousands of people having the same issue. First and last purchase of this brand.
No longer a joy to get
The products are good, what is not good is they upped the price of free shipping to 15.00 yet the deodorant is 14.95 and shampoo etc. is 10.00. On top of that the way they ship has declined. I use to get a nice box with my purchases and a free small size “tester”. The order I just received was a plain box with my products and nothing else. I understand that they are trying to save money and maybe even lower the recycling but, higher prices and no more free “testers” . What else are they skimping on?
Made hair waxy and greasy
Made hair waxy and greasy. I contacted. BS customer service.
Do better. Not worth the price or experience.
Tried their deodorant the rose one and the smell didn't last for more than 30 minutes. Then it left a horrible film that took forever to get off in the shower. My skin felt sticky and gross. Body wash doesn't feel like get clean same with shampoo. Conditioner is thick and greasy. I don't blow dry my hair so by the time my hair dried it felt greasy all over again at the root. The price is ridiculous for the minimum effort of the product. You can do way better.
Don't bother
Don't bother. Always out of stock on lotions. Or new scents are without lotions. I gave up the stupid chase and my daughter loved these at one point.
I ordered 1 week ago and they charged…
I ordered 1 week ago and they charged me but my package has not even been put together next time I'll wait for a restock in Target or Walmart because the company does not deliver. I use The sugar cookie and that to me right now the best only one issue the shampoo is amazing in sugar cookie but conditioner I don't know I think the shampoo is so moisturizing pairs great with a mask. Hope they improve shipping.
Terrible customer service
Terrible customer service. They sent me the wrong products and refused to refund.
Nice scent
Nice scent, but effectiveness didn’t last all day.
I’m exhausted with purchasing and it’s…
I’m exhausted with purchasing and it’s 50/50 chance if the spray works or not
Waste of money
They should invest in better spray tops
never received my package
never received my package. only company i have had this problem with. worse, customer service is now unresponsive and completely ghosted me. i had been a loyal customer for years. now they lost me forever.
First time ordering and would never…
First time ordering and would never order again! Left package in hallway and when I opened it I was suppose to get a free item! Never received it and I spent lots of money on the products. I would see how the item works but if it’s not good I’ll be using my favorite item “EOS”
I’d sooner skin myself alive than ever…
I’d sooner skin myself alive than ever use a native product
I previously posted a review due to me…
I previously posted a review due to me not receiving one of my purchases from Native. After I posted the review someone followed up with me and rectified the issue. That is excellent customer service. A company that is willing to make sure a customer is satisfied is a great company to have dealings with.
Worst product ever…
The only good thing I can say about native products is they smell good. The shampoo and conditioner is the absolute worst garbage I've ever used bar none. I'd be better off washing my hair in a rock tumbler. The deodorant burns my skin and, doesn't work. Terrible products. Will never purchase again.
Customer Service Sucks!
Been happy with Native until now. The pump doesn't work for my lotion. I emailed them several times to send me a new pump, but all I hear is crickets! I've been a long time customer, but not going to order from Native no more! Customer service sucks!!!
Disrespectful and legally questionable customer treatment
I placed an order with Native (Order #S15457955) as a private customer and requested a return within the standard 30-day period. Despite being well within the legal timeframe, my request was denied without a proper reason — based solely on assumptions about potential resale, which were never contractually prohibited.
This violates U.S. Federal Trade Commission rules and California consumer law (Civil Code §1789.3). Even worse: my respectful emails were ignored for over two weeks, and customer service never offered a solution — only unfounded accusations.
I also reviewed Native’s and P&G’s public terms. There is no resale restriction visible anywhere. Even if there were, the First Sale Doctrine (17 U.S.C. §109) protects the legal right to resell purchased goods.
This experience was deeply disappointing. Native not only failed to follow basic consumer rights but treated me with disrespect and a complete lack of professionalism. I’ve filed a PayPal dispute and contacted P&G’s legal team directly.
I do not recommend ordering from Native until their policies are reviewed and customer service is held to a higher standard.
✨ Native Coconut & Vanilla Deodorant…
✨ Native Coconut & Vanilla Deodorant Review ✨
Absolutely obsessed with this scent! 🥥🍦 It’s light, sweet, and lasts all day without being overpowering. I love that it’s aluminium and paraben-free, plus it feels super gentle on my skin. A clean beauty must-have!
✨ Native Coconut & Vanilla Deodorant Review ✨
Absolutely obsessed with this scent! 🥥🍦 It’s light, sweet, and lasts all day without being overpowering. I love that it’s aluminium and paraben-free, plus it feels super gentle on my skin. A clean beauty must-have!
Ad
#NativePartners! #Native_TRND #CleanBeauty #AluminiumFree #SmellGoodFeelGood @trnduk
So I wanted to try their new products
So I wanted to try their new products . I went to the website and ordered one of everything. I placed the order an immediately I noticed my old address was up there as items being shipped. I went to their contact us.. well let’s say all they have is an email .. I messaged them told them the mistake I made in hopes I can get it fixed timely. They messaged hours later stating if I can go pick it up as they can not change my address due to it’s started process of being shipped .. I told her if you guys had an actual customer service number things like this wouldn’t happen .. she then told me she can’t refund me unless the items was sent back.. like wtf I don’t live there I’m hours away I don’t know those people or what type of person they are to send those items back or keep them.. so I asked to speak to a manager or someone to call me about this.. if they had a cancel order on their website like most companies have or a number to call this could have been fixed.. so just be aware purchasing from their website they are extremely dated with only providing an email with hours like 8plus response time.. with no real answers to help fix but I’m shit out of luck
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








