Natural Grocers Opiniões 55

I rated this store high because I have shopped there several years. I lived in TX but have relocated NM. I still shop there and over other stores. Years ago I chose Naturals because I had more than a dozen negatives with Whole Foods, most unfortunately whole food, food poisoning.
Honestly I've had the rude employees and been followed at one or two NG but maybe because Ive built friendships at each one I've been to I keep going. We all expect perfection. Personally I expect quality, transparency and safety.

This weird ass company my first time at the store. I will give you guys no star at all
Bough food I got sick when to the ER, when to return they just stand there look at me and did nothing say I will call the police leave the store

Yea, if you buy there all you are eating is just dog poop food

Food that is made from dog poop I got it tested at the lab the DNA came out as dog poop I will see you in court soon

But I will come back for this company I will make sure the company shuts down for good
You will see who are you fuc.... with at the end

The store was very beautiful. It was beyond clean and everyone that worked there smiled at me.The floors were spotless and it was quiet in the store . There was no loud music.
They had lots of options in the frozen section. There were some premium brands. for example, Stahlbush Island Farms. Plus many single serving entrees.

Unfortunately they had a very small fresh produce section. It was nicely organized with the fruits and veggies though.
I was puzzled because I thought that would be their strength—having lots of fruits and vegetables is what I wanted and expected in a natural food store.

It was very expensive-more so than Sprouts, where I usually go.Frozen vegetables and meals were just too much for me. I can justify a single frozen entre for over $8-9. Like I said, Sprouts is high priced. Many entrees are $7 but they do mark them down.
Also the cheese section was sparse.
They did have lots of health and beauty items. Tons of supplements and vitamins and lots of makeup and hair products. They carried really cute greeting cards including some from local artists.
If they ever get produce that’s fresh, they might have more customers. I would definitely consider this store if they did carry seasonal fruit and if the prices were a bit lower. Like a few dollars more.I was the ONLY one in the whole store for a few hours. It was kinda sad that no one was there and five minutes away the Walmart Neighborhood Market is super busy. The store truly deserves a look and more customers. They have put so much effort into the care of the store.

If I can rate this store a zero star I would. I feel so uncomfortable shopping here. Seems like everybody is watching my every move like I am going to steal their merchandise. I was shopping for supplements but I feel so uncomfortable that I just bought sage, vitamins and an essential oil. They probably experience a lot of theft but common don’t be so obvious in following your customers. I feel like because I am Asian, I am targeted and profiled like I am going to steal something! I am really upset!

I have shopped at Natural Grocers for years off Preston and Forest in Dallas. A few months ago, a new employee, Nyah, was so rude and mean as I checked out, I was taken aback. I tried to be kind and jovial back as every other employee knows me and is sure to say hello and find out about my day. She has stayed rude every time I happen to be there when she is checking out people. And get this, every time she will say "God bless you" as she hands me my ticket, like somehow this makes her ugliness ok. It's so odd. I finally have had enough. She wouldn't even answer as I approached her and said hello. She had this seething anger so I said, I think I'll just go to the next cashier. I did, complained at her absolute rudeness, but to no avail. I am sad to say, I loved all the other employees, but I will not be going back.Who treats people like that and who continues to hire such a person?

Their coupon links never work. The whole Npower program is a joke -- even if you're member, they require you to click to load coupons. Really? And of course, being not particularly intelligent monkeys who they are, their coupons send you to non-existing web sites. They must be still living in the 1950-s and have no clue how to use the Internet.

I went to the Natural Grocer store on Wyoming and Mongomery in Albuquerque on Wednesday March 6th. I forgot my 25% off coupon. I am a loyalty customer and asked if they could just just scan their store coupon. I went through a cashier, a manager, and a store manager. The SM found it easy to say (No). I sent a longer version of this complaint with all the details through their App on March 6th. It showed successfully sent. I never received a response. I called the customer service number on March 15th and left a message stating I would like to discuss my experience with someone. I left my email and phone number. I have yet to get a response. I have spent a few hundred dollars or more since the 1st if the year. I left the purchase I was going to get on the 6th and have not been back since. I sure would like to hear from the DM, Regional or someone from Corporate, untill I do/if I do, I will shop on Amazon, or at Whole Foods or Sprouts.
Regards

Salida, CO store. Way too often, sale items that we’d like to purchase are NEVER on the shelves. SOLD OUT! The People are nice but the store is always understocked. Today alone: everything on my list was unavailable! no eggs, no salad, no arugala, no peanutbutter nuggets, no Cherry Juice!!! Forget buying a sale item…..gone. SERIOUSLY??? Whats the point??? I often drive an hour to Canon City to find sale items. By the time I count gas & drive time, it’s not even worth it

It's 2024.
You don't need a receipt in most stores for returns. They do it by credit card transactions.
Natural grocers require a receipt for all returns.
Horrible customer services

Natural Grocers - Coal Mine and Kipling
They mischarged me - way too many times.
Bought 3 chocolate bars natural grocers brand for 1.99 each. I handed them 3 - 1,00 coupons - my bill should have been around $3.00 plus tax. She said no - that I owed $6.00 plus tax. I have been shopping there for many years and the customer service and the store is the Number ! - Worst Store in Town. They do not care about their customers At All. I am done - will never shop there again. Trader Joes is where I shop and they are the Best store in Town.

I was very disappointed to walk in to my favorite "indie, alternative" grocery store, and to hear trashy rap and pop being played. Why not match
the music with the intended environment? Hippies shop here, so play music that we resonate with- Joe Cocker, John Lennon, ect. The contemporary horrible music completely ruined my shopping experience. Don't we hear enough of that crap everywhere else? Give us a break!

Nonsense Alcohol ID policy

We fully understand an ID policy for someone purchasing alcohol but not for everyone (or spouse) in a group! This is nonsense, serves no real purpose and is at the least an overreach and inconvenient! The STORE policy allows sale to an adult with minor (young adult, teens, etc.) but not to 2 obviously older (60+) adults! They want ID from ALL adults. This store is not about customer service, commons sense, but only ridiculous WOKE ideas. Will shop elsewhere as I am sure they will not miss our $800+ a month.

Racist white employee profiles a black mother of 2 and pregnant of red flags. Shopping while black.

Danielle Shahan the nutrition specialist at Natural Grocers in Mesa Arizona on Baseline spent over an hour on a one on one nutrition session for me today. It was amazing and so helpful. Danielle is very knowledgeable and helpful It, was a great experience.

The location 11424 SE 82nd Ave Happy Valley,OR 97086
(503) 659-0100 I witnessed the most disturbing encounter with one of the employees and a customer the white guy with the red hair and beard who claims to be a manager who speaks for Natural Grocers literally racially profiled a young pregnant woman while she was shopping with her child he harassed this young lady the whole time while she was shopping he needs to be fired customers should not feel uncomfortable while shopping if this is representing this business I'll never shop there again

Racist manager profiling black women shoppers saying she’s showing red flags. It’s 2023!

I shop a NG for items not carried anywhere else and have been mostly happy with the store. I have never bounced a check in my life but the store would not accept my check. When a manager was called no one came to fix this problem. I'll be looking for another store for the items I want. NG seems to be going down hill.

My husband and I (both over 60) went into the Klamath Falls location today for groceries which included a bottle of wine. We went to check out we were informed we would both have to provide our drivers license! This is ridiculous and unreasonable. Are they going to deny alcoholic purchases to parents who have there children, teenagers or young adult children with them? We will not shop there until this ridiculous policy is corrected.

Wichita store: I had a great first experience and will be back. Quality service. Wide selection of products. Found exactly what I wanted and the staff was super helpful when I wasn't sure where to look. A little pricey.

I would like to give Glenn Kudos for the great service he gives at the checkout every time I shop! He is always friendly and and if I have questions he is happy to assist me! I worked for King Soopers for 41 years so I know what great customer service should be! He is one in a million!