I had such a great experience with The Natural Rug from start to finish. Their customer service was excellent, they followed up throughout the process without ever being pushy, but just enough to... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very nice good quality well made rug. Jensen was very helpful, phoning to explain colours of borders. My order was processed within two weeks and delivered to the exact safe place I instructed. Thank... Ver mais
Easy to order. Good communication. Just over two weeks from order to delivery. Once notified of readiness to ship, our rug arrived next day. Product looks consistent with the samples received. I am w... Ver mais
Great samples allowed the perfect choice to be made. Estimated timescales for delivery were 3 -4 weeks but came in 2. Easy to order online and good delivery tracking. Good overall experience. Rug is e... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Natural Rug Company is a UK specialist in Nature Fibre Rugs. We sell made-to-measure, bespoke Natural Rugs in a variety of materials. - Sisal, Seagrass, Jute, Sisool & Coir - 100% Luxury Wool - Custom Borders and Bordering - Use our Online Rug Designer Tool today - Family business - United Kingdom - Free Delivery to Mainland UK "Let us make the rug that makes the room"
Informações de contacto
1 Acacia Grove, CH48 4DD, West Kirby, Reino Unido
- 03330 344 403
- contact@naturalrugcompany.co.uk
- naturalrugcompany.co.uk
4,8
Excelente
91 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service and communication
Excellent service and communication. I received samples almost the next day and the quality of presentation was exemplary
6 de abril de 2026
Helpful on enquiry and delivery good.
9 de março de 2026
Lovely rug samples delivered quickly
Rug samples delivered very quickly. I was kept informed about delivery. The samples are lovely. The only disappointment is there isn’t a sample of the border.
2 de março de 2026
Brilliant service and superb quality…
Brilliant service and superb quality product.
Thank you for your prompt shipping and excellent customer communication.
16 de fevereiro de 2026
Given lots of help with the order
29 de janeiro de 2026
Easy to use website and friendly service
13 de janeiro de 2026
So pleased to find this amazing rug…
So pleased to find this amazing rug company - superb range of products including my recent purchase: a polypropylene rug which looks exactly like sisal... perfect for areas of heavy domestic use in homes with pets, for example!
7 de outubro de 2025
Easy to order samples of rugs
29 de outubro de 2025
Beautiful Rugs
lovely top quality rugs! Customer service very friendly and helpful!
21 de outubro de 2025
Amazing
Amazing! From the online shopping experience to deliver service is great. The quality of the rugs is unmatched.
16 de setembro de 2025
I love my Natural Rug Company door mat
I love my Natural Rug Company door mat. I chose the grey colour, but it is much nicer than a grey more of a purple/grey which is gorgeous. It was delivered very quickly and is a nice replacement for our old large door mat which the previous owners left which must have been 30 years old.
5 de outubro de 2025
website easy to use
30 de setembro de 2025
Took delivery of the rug I designed…
Took delivery of the rug I designed myself today and am very happy with it. Great quality and great customer service. Thank you very much.
25 de setembro de 2025
Opinião espontânea
Very helpful as my order was going to…
Very helpful as my order was going to Ireland Looking forward to its arrival.
22 de setembro de 2025
We cannot recommend the Natural Rug…
We cannot recommend the Natural Rug Company highly enough and especially Jensen whose customer service skills are exemplary.
In ordering our rug, we were confused by the similarity of names between two different rug companies and muddled our order.
Jensen sorted out our problem with courtesy and reassurance. Thank you Natural Rug Company!
11 de setembro de 2025
Opinião espontânea
Really easy to navigate website
Really easy to navigate website, love the fact you can order samples to view at home. The design your own rug is clear as well with information on all available components.
17 de agosto de 2025
Easy to select the size I wanted
Easy to select the size I wanted . Useful feedback was only that payment was a little glitchy but not enough to put me off .
6 de julho de 2025
New Hearth Rug
An excellent company to deal with. I placed my order over the telephone. Ben was extremely helpful and the transaction was very smooth.
23 de junho de 2025
Really easy to order a sample
5 de junho de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.