We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for the... Ver mais
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Localização
Alterar localizaçãoUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
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Leia as opiniões dos outros
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... Ver mais
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Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... Ver mais
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Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with differen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios para equitação
- também em
- Loja de animais de estimação
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa
- Passeios a cavalo
Sobre Naylors - Cannock
Escrito pela empresa
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareInformações de contacto
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, Reino Unido
- 01543 479540
4,9
Excelente
883 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt delivery of Xmas item
15 de dezembro de 2025
Resposta da Naylors - Cannock
We are pleased to hear that your item arrived quickly for Christmas.
Thank you for taking the time to leave a review.
Quick postage. Great store
Ordered online and received very quickly. Store is very nice too but a bit far for me to travel.
15 de dezembro de 2025
Resposta da Naylors - Cannock
We are happy to hear that you received your order quickly.
We appreciate your feedback about our store.
Thank you for your review.
Resposta da Naylors - Cannock
We are pleased to hear that our service was efficient.
Thank you for taking the time to leave a review.
Resposta da Naylors - Cannock
Thank you for taking the time to leave a review about your recent purchase. We're glad to hear that you had a fab experience and we hope that we can be of assistance in the future.
Always had excellent service from…
Always had excellent service from Naylors. Delivery was very quick & the coat is of good quality at a very good price🙂
8 de dezembro de 2025
Resposta da Naylors - Cannock
Thanks for your positive feedback. We're happy to hear that you received excellent service and quick delivery! We're also glad the coat is good quality and a great price.
Hi I’m so glad found this place…
Hi I’m so glad found this place everything is 10/10 prices and service
17 de outubro de 2025
Resposta da Naylors - Cannock
Thank you for taking the time to leave your review. We're happy to hear that you have enjoyed your recent experience with us. We do hope to be of service again soon.
Came into Naylors to have my daughter…
Came into Naylors to have my daughter fitted for a riding hat. Amelia did the fitting and was great with my daughter and recommended the best hat for her. She also helped us get some new riding boots that suited her better than her old ones. Thank you for the help :D
9 de agosto de 2025
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave us a five star review.
We are happy to hear that Amelia was able to both fit a new riding hat and assist in finding a suitable pair of riding boots for your daughter. We do work hard to provide excellent service and share our knowledge with our customers.
We hope to see you in store again soon.
Went in for a body protector
Went in for a body protector, Sue came over straight away and fitted me in ten minutes, she also advised me on how the item should fit and further tips and tricks. Very good service and im glad I have a shop like this to go to for experience and variety. I will be returning to store without doubt.
2 de agosto de 2025
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave a review about your recent visit to our Cannock store. We are glad to hear that Sue was able to assist you in fitting a body protector and we looked forward to seeing you in store again soon.
Always get a warm welcome and the staff…
Always get a warm welcome and the staff are helpful and friendly. Nice to have a local country shop. Served by Sue who was lovely and friendly. Very helpful.
1 de agosto de 2025
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave your review. It is great to hear that you enjoyed your visit to our Cannock store and that Sue was able assist you with your purchase. We do hope to see you in store again soon.
Sue helped me find the perfect fitting…
Sue helped me find the perfect fitting riding boots! Thank you for putting up with us trying on lots of different boots!!
5 * service
14 de julho de 2025
Opinião espontânea
Resposta da Naylors - Cannock
We appreciate you taking the time to leave your review about your recent visit to our Cannock store. It is great to hear that Sue was able to assist you in finding a pair of suitable riding boots. We do hope to see you in store again soon.
Helpful and knowledgeable staff and…
Helpful and knowledgeable staff and good range of products
21 de junho de 2025
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave a review of your visit to our Cannock store recently. We are super pleased to hear that you are pleased with the range of products available and that our staff have provided a positive experience with their knowledge and assisting you when required.
We do hope to see you in store again in the future.
Resposta da Naylors - Cannock
We're glad you found our staff helpful. We appreciate your feedback and look forward to your return!
Came to buy riding boots and was served…
Came to buy riding boots and was served by Kelly who was really helpful advising of suitable styles and makes that would fit me well , a good stock of boots it my size to try on and all staff were really helpful and friendly.
7 de junho de 2025
Opinião espontânea
Resposta da Naylors - Cannock
Really happy to hear that Kelly has been able to provide valuable advice to assist you in finding boots that would be suitable for you. We appreciate the feedback on the stock at our Cannock store and that the whole team at Cannock have made your visit a welcoming one. We do hope that we can be of assistance in the future.
Brilliant Customer Service
I visit naylors often and everytime I go in it is a lovely experience, the staff are so happy to help. Special thanks for Sue and her help today what a wonderful experience!
27 de maio de 2025
Opinião espontânea
Resposta da Naylors - Cannock
We appreciate you taking the time to leave your review about your recent visit to our Cannock store. It's great to hear that you have a lovely experience when you visit the store and that Sue was able to help and assist with your purchase.
We do hope we can continue to provide an excellent experience and see you in store again soon.
Kellys advise re laminitis.
Kelly advised me regarding preventing my event horse of 20yrs from developing laminitis. She was extremely empathetic and I felt listened to and that she understood how distressing the situation was. I bought a Greenguage halter and mask.
23 de maio de 2025
Opinião espontânea
Resposta da Naylors - Cannock
We are pleased to hear of your recent experience within our Cannock Store. We take pride in providing a high level of Customer Care at all times, our staff have a wealth of knowledge which Kelly has shown by listening to your horse's needs and providing you with the advice and support that was required enabling you to purchase the Greenguard Headcollar and Muzzle to assist your horse to prevent a bout of laminitis.
We do hope that we can be of assistance again in the future.
Resposta da Naylors - Cannock
Thank you for taking the time to leave a review of your recent visit Cannock store. Within our stand alone stores we currently offer the loyalty stamp scheme and are happy that you have made use of this whilst in store.
We look forward to seeing you again in store.
fabulous service from Amanda and…
fabulous service from Amanda and Amelia, unfortunately no hat sizes in stock but the staff were extremely helpful!
18 de maio de 2025
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave a review about your experience at our Cannock store with Amanda and Amelia. It is great to hear that you found the service to helpful and we look forward to seeing you in store in the future.
Perfectly helpful
Been on a quest to source body protection and visited a couple of other large equestrian stores without success or feeling that the process was a good experience.
Louise got the balance between letting us browse and providing really good advice just right, even though we are very inexperienced senior citizens.
10 de maio de 2025
Opinião espontânea
Resposta da Naylors - Cannock
We're happy to hear that you felt supported during your search for body protection. We aim to provide a helpful and balanced experience for all customers, regardless of experience level. Thank you for your positive feedback.
Riding hat fitting
Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with different sizes in stock and was able to buy there and then. Professional, friendly advice given by Louise. Blue light discount a bonus.
13 de maio de 2025
Opinião espontânea
Resposta da Naylors - Cannock
We are happy to hear you were able to successfully purchase a new riding hat with the help and friendly advice from Louise. Thank you for taking the time to leave a review. We hope we can be of help again soon and look forward to your next visit.
Being an Electrician i went in for some…
Being an Electrician i went in for some advice about some horse electric fencing for some stallions we have.
I was lucky to be looked after by kelly, honestly probably one of the most knowledgeable person when it comes to electrical fences, energizers, i have ever come across. She was so helpful, and guided me step by step as to what i would need. Absolutely brilliant customer service, big thank you to kelly.
8 de abril de 2025
Opinião espontânea
Resposta da Naylors - Cannock
We're thrilled to hear about your positive experience with Kelly. It's wonderful to know that she was able to provide you with the expert advice and guidance you needed for your electric fencing. We strive to offer our customers the best possible service, and we're delighted that Kelly's knowledge and helpfulness made a difference for you.
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