We were served today by sue who spent so much time fitting my daughters new hats and boots and making sure everything was perfectly fitted for them and then took the time to advise how to care for the... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF Cannock, Staffordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We have visited Naylor’s a number of times and now wouldn’t go anywhere else. In our latest visit, Holly was amazingly patient and helpful to us when we needed to buy new riding boots for our growing... Ver mais
A empresa respondeu
Absolutely fantastic service from Naomi at Cannock today. We went in for yard boots. She went and got several pairs out for my daughter to try. Even offered price match on boot when found online... Ver mais
A empresa respondeu
Visited the store to purchase a new riding hat. I wanted try on a few in store having being unsuccessful choosing one that fitted correctly online. I was very pleased to see lots of hats with differen... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios para equitação
- também em
- Loja de animais de estimação
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupa
- Passeios a cavalo
Sobre Naylors - Cannock
Escrito pela empresa
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareInformações de contacto
Unit 4 Wyrley Brook Retail Park, Vine Lane, WS11 0XF, Cannock, Staffordshire, Reino Unido
- 01543 479540
4,9
Excelente
883 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hat fitting
Excellent customer service from Pip for our hat fitting. She was very patient and thorough with my daughter and explained what she was looking for and why certain ones weren’t a good match, we got a great fit. Will definitely be back!
8 de outubro de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for leaving such good feedback from your recent visit to Cannock. We are super pleased that Pip has provided the guidance required and advise regarding your hat fitting and the reasons behind why some hats fitted better than others. We do hope to see you instore in the future.
Pip was extremely patient and helpful…
Pip was extremely patient and helpful when trying on hats and body armour for my 7 year old. She provided honest advice regarding the fit of the armour so we will definitely come back for further purchases. Pip made us feel comfortable, she was very kind and explained everything perfectly as our daughter is relatively new to riding.
7 de outubro de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave your feedback. Great to see that Pip has provided assistance with your recent purchases at our Cannock store, we hope your daughter enjoys her new hat and body protector. We look forward to seeing you in store again soon.
Amanda and Harriet advised well on what…
Amanda and Harriet advised well on what bedding I should get for my very wet horse as I am very new to the horse world.
Thanks a bunch, will reccomend and will be back 😁
27 de setembro de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Great to see you have had a positive visit to store recently and that Amanda and Harriet have been able to provide some advise regarding suitable bedding for you. Thank you for taking time to leave a review and we hope to see you in store again in the future.
Good customer service
Britney was very helpful with our purchase.
21 de setembro de 2023
Opinião espontânea
A great shop.
I had my first experience of this store over the weekend. There was a great feel, it was well stocked with great variety of good products. Pip served us, she was knowledgeable and helpful, with plenty of time to help us, and put us under no pressure to purchase. Some of the best service I have experienced. I enjoyed spending my money here. I will be returning and thank you
17 de setembro de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for leaving a lovely review about your first visit to our Cannock store. It is great to hear that Pip was able to assist you and provide the best experience. We hope that the Cannock store can be of help again for any future visits.
Incredibly helpful staff
Served by Pip, incredibly helpful and had a wealth of knowledge on the items.
16 de setembro de 2023
Opinião espontânea
Resposta da Naylors - Cannock
We are pleased you have had a great experience at Cannock recently and Pip has been able to assist you and provide excellent customer service, we do hope to see you in- store again soon
Lovely staff and lots of stock
11 de setembro de 2023
Opinião espontânea
Well equipped & great staff
Well equipped & great staff!
Great service from Naomi for a helmet fitting, easy to find & lots of equestrian stock.
2 de setembro de 2023
Opinião espontânea
Resposta da Naylors - Cannock
It is great to hear that your enjoyed your visit to our Cannock store and that Naomi was able to assist you with a hat fitting. Thank you for your review.
Very good customer service
23 de agosto de 2023
Opinião espontânea
Lovely service with a smile
Lovely service with a smile. Love this shop so much!
23 de agosto de 2023
Opinião espontânea
Would definitely shop there again
The team was excellent with their advice and such a welcoming atmosphere. The fact that they price matched was brilliant. They had a good selection of stock.
19 de agosto de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Happy to hear you have had such a good visit to our Cannock store, receiving the assistance you required from staff within. We hope you will visit us again in the future.
Sue made our experience in store great
Sue made our experience in store great, she helped my daughter pick the new le mieux set. Love this store
12 de agosto de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Great to see that you have had such a good visit to our Cannock store and Sue was able to provide assistance in choosing the new Le Mieux set with your daughter. Thank you for taking the time to review your visit and we hope to see you again instore in the future.
Super friendly staff
Super friendly staff, helpful and efficient and made sure I got my student discount. Much appreciated.
11 de agosto de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave a lovely review about your visit to the Cannock store. It is great to hear that the staff in store were able to assist you in the best way possible on your visit. We hope the store can be of excellent service again for any of your future visits.
Patient and professional …
Harriet was so patient and professional when fitting a school cap for my daughter who has sensory issues! It was also her birthday and she was made to feel very special that day!
9 de agosto de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave such a lovely review about your recent visit to our Cannock store. Its great to hear that Harriet was able to assist your daughter with the hat fitting on her special day and provided such a positive experience for you both. This will be passed on to Harriet and the Cannock team. We hope to see you in store again soon and from the Naylors team Happy Birthday.
Very helpful staff
There was a slight issue with an online order I had and the manager was extremely helpful. A lady named Pip also helped us in store- she was knowledgable and thorough. All the staff were lovely.
6 de agosto de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave a lovely review regarding the service provided by Pip and the rest of the staff in our Cannock store. It is great to hear that the staff in store were able to assist you with your online order query and advise you in the best way possible. This will be passed on to the store staff, and we hope the store can be of assistance again for any future visits.
Excellent customer service
Excellent customer service! We will be back 😁
6 de agosto de 2023
Opinião espontânea
Great service staff are always their to…
Great service staff are always their to help
3 de agosto de 2023
Opinião espontânea
Server was very friendly great help
3 de agosto de 2023
Opinião espontânea
Excellent service
Excellent service, helped me to find all the rug sizes I needed, even fetched one off display for me!
Will definitely be going back.
3 de agosto de 2023
Opinião espontânea
Resposta da Naylors - Cannock
Thank you for taking the time to leave such a positive review about your visit and experience in our Cannock store. It is great to hear that the staff were able to assist you in finding all the rugs you required. We hope the store can be of excellent service again for your future visits.
Very helpful great service
31 de julho de 2023
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.