Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Ver mais
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Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Ver mais
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Went into NCF Highgate and was served by Aaron. Extremely polite and knowledgeable. Made my visit a pleasure and really supported in answering all the questions and worry I had. Absolute credit to the... Ver mais
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Usman gave amazing customer service from start to finish. He was very helpfully ,friendly and knowledgeable when helping us choose the perfect sofa.He took his time to explain everything clearly and m... Ver mais
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TK at the Highgate branch was incredible, he helped me pick out a sofa and made sure we knew the measurements so that it could fit into our lounge. I had my daughter with me and he was brilliant wit... Ver mais
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Escrito pela empresa
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Escrito pela empresa

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1 John Kempe Way, Highgate, B12 0HU, Birmingham, Reino Unido
Respondeu a 96% das suas opiniões negativas
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Just wanted to leave a quick review for Usman at Highgate. Even though I’m not buying anything yet, still he was very respectful, honest and gave me genuine advice without any pressure. Really appreciated the way he greeted and spoke to me professionally. Great customer service and a very nice person to deal with. Highly recommended.

Resposta da NCF LIVING - Highgate

Resposta da NCF LIVING - Highgate

Resposta da NCF LIVING - Highgate
We visited NCF Living (Highgate) today looking for a new sofa and had such an amazing experience thanks to Usman. From the moment we walked in he was incredibly friendly, polite, patient and genuinely helpful without being pushy at all. He took the time to answer all of our questions, helped us find exactly what we were looking for and made the whole experience really easy and enjoyable.
His customer service was excellent and you can tell he really cares about helping customers find the right sofa for their home. We ended up leaving with a beautiful sofa that we absolutely love, and a big reason for that was Usman’s help and professionalism.
Thank you again Usman for making our visit such a positive experience — NCF Living is lucky to have you!

Resposta da NCF LIVING - Highgate
Absolutely amazing service from TK at Highgate! Bed and mattress ordered, plenty of time to look around, didn’t feel rushed or forced, excellent advice offered and explained options well 😊 Definitely see him if you’re looking around!

Resposta da NCF LIVING - Highgate

Resposta da NCF LIVING - Highgate
Usman gave amazing customer service from start to finish. He was very helpfully ,friendly and knowledgeable when helping us choose the perfect sofa.He took his time to explain everything clearly and made the whole experience easy and stress free.Highly recommend asking for usman if you are looking for sofa ! @highgate

Resposta da NCF LIVING - Highgate
Great customer service from TK. Was very helpful!

Resposta da NCF LIVING - Highgate
Aiden was ace so helpful and friendly

Resposta da NCF LIVING - Highgate
Great experience, quick finish deal with Miss SIDNEY!!!!!

Resposta da NCF LIVING - Highgate
Tk from Highgate really helped us in store today and was really helpful in helping us explore different options. Brilliant service

Resposta da NCF LIVING - Highgate
I purchased a table today from your Highgate branch. I was looked after by Aiden,@highgate he was extremely helpful and made us feel relaxed about the whole transaction. I would definitely recommend your store to others

Resposta da NCF LIVING - Highgate
Aiden @highgate made our experience very easy, he was helpful without being pushy and very knowledgeable about the product we were interested in. He made our purchase simple and we were very happy to proceed. A genuinely personable young man well done Aiden!! It was a pleasure.

Resposta da NCF LIVING - Highgate

Resposta da NCF LIVING - Highgate
I had a great experience at the NCF Highgate sofa shop, thanks to Reza. He was incredibly helpful, professional, and efficient throughout the entire process. He took the time to understand exactly what I was looking for and offered thoughtful recommendations without any pressure.He made everything smooth and straightforward, from choosing the right sofa to finalising the details. His knowledge and friendly approach really stood out, and it made a big difference to my overall experience in the store.
I’d definitely recommend asking for Reza if you visit excellent service all around

Resposta da NCF LIVING - Highgate
Lewis and the other colleagues were helpful with understanding and processing the order

Resposta da NCF LIVING - Highgate
Usman from Highgate was very helpful and respectful

Resposta da NCF LIVING - Highgate
Many thanks to Aiden at Highgate! He was incredibly patient and professional. Thanks to his recommendations and explanations, my husband and I finally managed to purchase the perfect sofa on this past Sunday.
Wishing Aiden continued success in his work.

Resposta da NCF LIVING - Highgate
Brian (Highgate store) very easy to talk to, explained everything

Resposta da NCF LIVING - Highgate
Amazing store with professional, helpful and friendly help. Lewis was brilliant and very helpful. Definitely recommend.

Resposta da NCF LIVING - Highgate
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