Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Ver mais
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Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Ver mais
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Usman gave amazing customer service from start to finish. He was very helpfully ,friendly and knowledgeable when helping us choose the perfect sofa.He took his time to explain everything clearly and m... Ver mais
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Just wanted to leave a quick review for Usman at Highgate. Even though I’m not buying anything yet, still he was very respectful, honest and gave me genuine advice without any pressure. Really appreci... Ver mais
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TK at the Highgate branch was incredible, he helped me pick out a sofa and made sure we knew the measurements so that it could fit into our lounge. I had my daughter with me and he was brilliant wit... Ver mais
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Escrito pela empresa
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Escrito pela empresa

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1 John Kempe Way, Highgate, B12 0HU, Birmingham, Reino Unido
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
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TK was very helpful and really friendly.Listened and gave us all the options and the best prices.Spent alot of time helping us and very friendly.

Resposta da NCF LIVING - Highgate
The team was a great help very friendly and helped us with our choices Aaron from the Highgate store was the person that really helped us.

Resposta da NCF LIVING - Highgate
Excellent customer service wasnt sure on what bed to get, TK was so helpful and gave me lots of options and now I have a new bed.

Resposta da NCF LIVING - Highgate
NFC highgate, TK was very helpful and answered all our questions about dimensions fabrics good offers and mattresses for our new bed. Very funny and patient employer with great knowledge. Thank you.

Resposta da NCF LIVING - Highgate
Aiden was really kind & helpful. He listened to our needs & assisted us in purchasing a sofa to our requirements. Would definitely come back in future.

Resposta da NCF LIVING - Highgate
Seun at Highgate was great. He was very polite and super helpful throughout the whole process and we are buzzing with our new sofa!

Resposta da NCF LIVING - Highgate
Seun at Highgate was amazing! Super approachable, friendly, really knowledgeable and gave us lots of advice when picking our sofa. Made our experience really positive! Would definitely recommend.

Resposta da NCF LIVING - Highgate
Reza was incredibly kind and helped us find the perfect products for our needs! I definitely recommend NCF for their great collection and stock. 🤩 #kindness #products #collection #stock

Resposta da NCF LIVING - Highgate
Sidney was very polite and very helpful. We had great experience with her.

Resposta da NCF LIVING - Highgate
TK from Highgate was extremely helpful and friendly. We wouldn’t have been able to choose our dream mattress without TK!

Resposta da NCF LIVING - Highgate
Sid @ highgate was very helpful and knowledgable, it was a great experience. Will visit again for other furnitures.

Resposta da NCF LIVING - Highgate
Brilliant customer service. Reza at hygate store has been very helpful, we were stuck for choice, but he was able to help us. We were happy with our choice
We purchased our sofa and dining table.

Resposta da NCF LIVING - Highgate
Seun at highgate was super helful. Glad i got my new sofa and looks amazing too. Thanks seun

Resposta da NCF LIVING - Highgate
The staff member is really good TK from highgate

Resposta da NCF LIVING - Highgate
Tk from Highgate ncf is looking after as and he is professional customer service.

Resposta da NCF LIVING - Highgate
Tk from NCF High Gate was an amazing gentleman who assisted us very well and went above and beyond. Thank you.

Resposta da NCF LIVING - Highgate
Very good and amazing experience
Big shout out to Mr. Lewis at NCF Living (Highgate, Birmingham)! 🛋️ After searching all the big-name stores and finding nothing but long waits and poor service, we found exactly what we needed here. Mr. Lewis was very helpful, explained everything nicely, and got us an amazing deal with delivery in just 2 weeks! Highly recommend this store if you want quality without the 4-month wait.

Resposta da NCF LIVING - Highgate
Seun at Highgate gave exceptional service. Thank you

Resposta da NCF LIVING - Highgate
I had an excellent experience purchasing my mattress, thanks to TK from Highgate and Sidney. From the moment I walked in, TK was professional, welcoming, and incredibly knowledgeable. Buying a mattress can be overwhelming with so many options, but TK patiently guided me through the entire process, explaining everything clearly and making sure I understood the differences between each choice.
Whenever I felt confused or unsure, he took the time to listen and helped me narrow down the best options based on my needs. He never rushed me and made the whole experience smooth and stress-free.
The level of service I received was truly top-notch. TK’s professionalism, patience, and genuine willingness to help made all the difference. I highly recommend asking for TK if you’re looking for expert advice and outstanding customer service!

Resposta da NCF LIVING - Highgate
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