NCF LIVING - Swansea Opiniões 479

TrustScore: 5 em 5

4,8

Unit 1A, Enterprise Retail Park, SA7 9RF Swansea, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Me and my partner bought our very first sofa today for our first home from NCF Living and we couldn’t be happier with the experience. Sue was absolutely amazing throughout the whole process so friendl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went into store looking for a table as we had been let down ordering on Wayfair, spoke with John who was extremely helpful, lots of lovely items and John was very knowledgeable. Will pop back when we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Curtis showed us on two occasions the Zara sofa and explained very detailed how the buying process worked , he was very easy to talk to and made the whole thing so easy!we have come back to store to p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Big thankyou to Jon at NCF Swansea. Some years back I had a not so great exxperience at the Swansea store, but I have to say thanks to Jon, this time making a choice and finally a purchase, which too... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Loja de mobília para quartos
  3. Acessórios para móveis
  4. Loja de móveis de jardim
  5. Loja de mobília para sala de estar
  6. Loja de colchões

Sobre NCF LIVING - Swansea

Escrito pela empresa

Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.

Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!

NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.

In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.

At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.

NCF Living Details:

Escrito pela empresa

Lowest price guaranteed:
We offer a wide range of products to suit all budgets.
Nearly everything is in-stock:
We hold nearly all of our stock in our central warehouse.
Immediate delivery:
Our in-store items are delivered within 5-7 days.
Finance available:
0% interest FREE credit available for in-store purchases.

Customer Query

Have a query to raise?

If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.

Informações de contacto

  • Unit 1A, Enterprise Retail Park, SA7 9RF, Swansea, Reino Unido

  • 0121 356 5698

4,8

Excelente

TrustScore: 5 em 5

479 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Knowledgeable Went into store looking for a table as…

Went into store looking for a table as we had been let down ordering on Wayfair, spoke with John who was extremely helpful, lots of lovely items and John was very knowledgeable. Will pop back when we are ready.

19 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We hope to see you again soon, Kathryn - thank you for the five stars.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

What a lovely shop with a fantastic…

What a lovely shop with a fantastic choice of furniture and the staff are amazing really nice helpful people

24 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're very glad you thought so, Ian!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Kurtis was really friendly and really…

Kurtis was really friendly and really helpful plus he got someone to make us coffee.

23 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're glad you enjoyed your visit and hope that you enjoyed your coffee, Anna.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Curtis showed us on two occasions the…

Curtis showed us on two occasions the Zara sofa and explained very detailed how the buying process worked , he was very easy to talk to and made the whole thing so easy!we have come back to store to place our deposit today! 100% recommend visiting the swansea store and asking for Curtis!!

21 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

Thank you for the delightful recommendation, Lloyd! An excellent choice on the Zara sofa.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Me and my partner bought our very first…

Me and my partner bought our very first sofa today for our first home from NCF Living and we couldn’t be happier with the experience. Sue was absolutely amazing throughout the whole process so friendly, patient and helpful from start to finish. She made such an exciting milestone for us even more special and made us feel completely comfortable with our choice. Thank you so much Sue for all your help, we really appreciate it!

21 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

Thank you for taking the time to write such lovely feedback about your experience at our Swansea store, Chloe - congratulations on your first home and sofa!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Big thankyou to Jon at NCF Swansea

Big thankyou to Jon at NCF Swansea. Some years back I had a not so great exxperience at the Swansea store, but I have to say thanks to Jon, this time making a choice and finally a purchase, which took a few visits was made so great by Jon. Nothing was too much trouble , re-visits, re-measures and great knowledge and professionalism on Jons part. There was no pressure , just help. Thankyou Jon.

15 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're thrilled to hear that Jon provided such excellent assistance during your time with us and that your experience has since improved at our Swansea store.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Great service

Jon was great, helped us with different options and let us take our time

17 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

That's just what we like to hear!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Excellent customer service from Jon

Came into store and spoke to a very friendly young man called Jon. I explained I was only looking as you can’t rush and buy when it comes to
Big purchases like this , he was very understanding and guided me through suitable options . Thankyou for looking after me Jon I really appreciate your help

15 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We appreciate you taking the time to provide us with lovely feedback about your experience, Claudia.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Great advice and good prices

After helpful advice of arrangements, we walked away with our dream sofa. Also great prices and quick delivery options. Would definitely recommend taking a look at ask for Andrew in the Swansea branch!

16 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're thrilled to hear that you found your dream sofa with us, Caitlin!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Andrew was awesome

Andrew was awesome , not pushy and patient when we were making our choice

15 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

That's exactly what we love to hear, Cathy!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Jon@Swansea - great customer service

We had a fantastic experience and service from Jon@Swansea NCF.
He was so welcoming and helpful throughout our visit and had all the information to hand to any questions we had and even made us a delicious barista coffee👍🏻
Thank you Jon and we look forward to having our new sofa delivered soon.

4 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're pleased that Jon provided such excellent service and made such great coffee, Arwel.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Five star service…

The were great selection of sofas when we in to the store and they were on great deals. The sale advisor, Sue from Swansea shop was really knowledgeable and very helpful with our purchase. She helps us to measure the sofa that we want and arrange for its delivery. Five star service from Sue.

11 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We wish you all the best with your new sofa, Siti - we'll be sure to pass along the feedback to Sue.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Lovely store and great staff.

Staff are professional and give you plenty of space just to have a look around.
Sue (Swansea) was lovely.
She gave lots of advice and showed us some lovely sofas so will definitely be back soon to place our order!

14 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We appreciate your charming feedback and hope to see you again soon, Roger!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

A purchase with Sue and the team at NCF Swansea

We went for a purchase at NCF Swansea this morning,
1. Plenty of choices to choose with great sales and purchase options.
2. We were welcome with smiles and advices without pressurising.
3. Easy and straightforward to place an order.

Thank you very much, Sue and the team, for plenty of smiles and good laughs to make us comfortable and felt welcomed, and help us. We are looking forward to having the sofa 😊😊.

Thank you, Sue and the team at NCF Swansea 👍👍👍😃😃😃.

14 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're delighted to hear that you had such a pleasant experience with us and found the ideal sofa for you.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Kurtis A*

Kurtis went above and beyond - explaining that comfort of sofas can very as some have been upgraded. Made sure we are happy, wasn't pushy and was very knowledgeable in regards to sofas, tech, and support for individual needs

13 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're pleased that Kurtis was so helpful during your visit to our Swansea store, Robyn.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

After a year of looking we finally found our sofa

Visited the Swansea store looking to buy a sofa. Spacious sales room, not overfilled with stock, but there are plenty of sofas to choose from. We walked around for a few minutes before being greeted by Jon who was welcoming and then left us alone to wander, and sit on everything. When we did have questions he was on point with information and very easy to chat to, happy to give us advice and show features. We were about to leave the store when we sat on our final sofa. Jon came back to see if we needed anything, and after a full review of the features, and him doing an AI impressions of what the sofa would look like in different colours, we decided to buy. We have been looking for around a year and honestly thought it would be another one before we found what we were looking for. It was the first shop we went to that day, and if we need anything else it will be the first store we go back to. Thanks Jon.

8 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

It's truly a pleasure to receive such wonderfully detailed feedback about your experience with Jon! Thank you for your kind words and we hope to see you again in the future.

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

Jonny h served us what a credit to the…

Jonny h served us what a credit to the company.

We went in with a particular sofa in mind but weren’t 100 per cent. Jonny then guided us through the options and we bought a stunning 3 piece with his expert knowledge helped us with ease. Thank you once again

11 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We hope that you love your purchase as much as you enjoyed the service from Jon, Rob!

Many thanks,
NCF Living, Marketing Team

Classificada 5 em 5 estrelas

We 100% recommend this store

We went to a few sofa companies but the only place we even felt comfortable was in NCF swansea. We saw a few sofas we liked. Once we decided which sofa we wanted the member of staff, jon, was fantastic. He was chatty but not the annoying sort. He explained everything to us that we needed to know. He was very polite. We went to dfs, scs and a few other places and the staff were nothing like jon. We 100% recommend you go to swansea if you are looking for a sofa, bed etc we are now waiting for our sofa and are looking extremely forward to receiving it. Thank you so much jon ♥️

8 de maio de 2026
Opinião espontânea
logótipo da NCF LIVING - Swansea

Resposta da NCF LIVING - Swansea

We're very grateful for you taking the time to write a lovely review about your experience with Jon at our Swansea store, Tracy. We hope you love your new sofa!

Many thanks,
NCF Living, Marketing Team

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