Susan and her manager at the Uddingston store were excellent when buying our bed. They helped us out a great deal and were very friendly and efficient whilst not giving a sales pitch and allowing u... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Susan and her manager at the Uddingston store were excellent when buying our bed. They helped us out a great deal and were very friendly and efficient whilst not giving a sales pitch and allowing u... Ver mais
A empresa respondeu
Susan @uddingston was superb in helping us buy a new mattress/bed frame. Talked us through the process of getting delivery sorted as we’re in the process of moving at same time.
A empresa respondeu
Pleasant shopping experience at the Birkenshaw outlet. We were primarily looking for a dining set and Susan showed us several choices fitting with our preferences. Nice, straightforward purchase and f... Ver mais
A empresa respondeu
Went into your uddingston store with no intend to buy anything, Csilla made us feel very welcome even though she knew that we were not able to buy anything. She gave us all the informations, drew us p... Ver mais
A empresa respondeu
Escrito pela empresa
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Escrito pela empresa

Have a query to raise?
Unit 2, Birkenshaw Retail Park, G71 5PR, Uddingston, Reino Unido
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought our new bed from the Uddingston store. Liam was if great assistance in helping us choose what was right for us

Resposta da NCF LIVING - Uddingston
Liam was a great help buying our new dining table in Uddingston store

Resposta da NCF LIVING - Uddingston
Bradley@Uddingston was very helpful and professional.

Resposta da NCF LIVING - Uddingston
Was helped by Bradley in the Uddingston store. Was friendly and a big help.

Resposta da NCF LIVING - Uddingston
Bradley at Uddingston. Very helpful and professional throughout.

Resposta da NCF LIVING - Uddingston
Susan at the Uddingston store was very friendly and helpful and not pushy the store has a good choice of sofas and we are very happy with our purchase

Resposta da NCF LIVING - Uddingston
Browsing for a bed for my dad. Sean in uddingston helped with all our questions

Resposta da NCF LIVING - Uddingston
Great service from Csilla in Uddingston. Came in for a look, ended up purchasing a bed and a mattress

Resposta da NCF LIVING - Uddingston
The sales guy Sean in uddingston was easy to deal with and never followed us about

Resposta da NCF LIVING - Uddingston

Resposta da NCF LIVING - Uddingston
Csilla in Uddingston was fab. She made the whole process smooth. Not pushy at all, allowed us to walk around, answered all our questions. Great experience

Resposta da NCF LIVING - Uddingston
I arrived at the Ncf in Uddingston what a lovely atmosphere when you entered the shop Susan was on hand to show us the great variety of sofas we were looking for a very small two seater for our snug thank for your help and patience

Resposta da NCF LIVING - Uddingston
Liam was great in Uddingston. No pressure and patient

Resposta da NCF LIVING - Uddingston
When we stumbled across this store we were met by Susan who was so friendly & helpful.
We liked a table & chairs in there store but were in the process of buying another house so we're unsure of sizes, the lady said if you purchase the product & the sale fall through you will get your money back no problem.
Unfortunatly the sale did fall through & that's when the problems started.
Head office don't answer there phones only to there staff if they call by there mobile phones everything has to be emailed over.
After being having to go in store with proof of our offer we put in for the house by our lawyer then proof of my current address council tax letter. Then wanting proof from the estate agents or lawyer that our offer wasn't accepted.
Numerous emails shop visits plus a call from the Girl Stacey from head office who was so unhelpful & rude.
I really feel sorry for the managers & store staff as they tried so hard to resolve the situation but head office & there girl Stacey were unhelpful.
Eventually I did get my refund but sadly I won't do business with this company again.
Very unhappy customer

Resposta da NCF LIVING - Uddingston
Order a sofa last October waited over 16 weeks never received it, went over to the shop numerous times said you need to phone head office but no one ever Answers the phone tried calling 32 times in 2 days no reply, then cancel my order well I thought they cancelled my order but never did then I get the finance company calling me just last week asking about my experience, and that my pay my payments are due to come out in a few weeks (for something I never received) well I told them everything and sent them all the proof as I kept all the phone calls (32 calls in 2 days) which no one ever Answers and found out they NCF had received full payment from the finance company even tho I cancelled it, absolutely shocking this company is still trading. I went across the road to oak land furniture and got a sofa within a 2 weeks of ordering it. DO NOT BUY FROM NCF

Resposta da NCF LIVING - Uddingston
I was looking for a sofa for my sons new flat Susan at Uddingston Ncf was a great help and pointed out the sofas that were a quick delivery and fantastic prices we are very happy with our purchase

Resposta da NCF LIVING - Uddingston
Susan at the Uddingston store was very polite and helpful we weren’t to sure what style or colour we were looking for but Susan gave us some great advice we are looking forward to getting our new sofa in a couple of weeks

Resposta da NCF LIVING - Uddingston
Fabulous service from salesman Liam in Uddingston

Resposta da NCF LIVING - Uddingston
Csilla in Uddingston was a great help. Came out to buy flooring and ended up buying 2 sofas from her.

Resposta da NCF LIVING - Uddingston
We went into the Uddingston store just for a look and ended up getting a sofa it was just perfect thank you Susan for your help

Resposta da NCF LIVING - Uddingston
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.