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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently had two EV chargers installed at home. I knew the job was probably a bit challenging given the distance between the main meter and where we wanted the chargers installing, and the obstacle... Ver mais

Classificada 5 em 5 estrelas

Arrived on time and whilst the job turned out to be a bit more tricky than originally planned due to the location of our new EV charger and potential vandalism, they came up with a brilliant solution... Ver mais

Classificada 5 em 5 estrelas

Very professional, advised of all electrical requirements and reason for them, upgraded consumer unit to suit regulations. NDG has done a very tidy install.

Classificada 5 em 5 estrelas

Had a few problems and delays caused by external issues with our power supply but Alex and Adam did a great job in selecting and installing the EV unit over a couple of visits. Both very friendly an... Ver mais

Informações sobre a empresa

  1. Posto de abastecimento de veículos eléctricos
  2. Suporte e serviços para computadores

Escrito pela empresa

NDG has been operating for over 9 years delivering innovative technology across the UK and EU for business and consumers.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

62 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(62)

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Classificada 5 em 5 estrelas

Very helpful

Very helpful . Quick response fitted well.
We did have a faulty charger issue but Alex responded immediately and the problem was quickly resolved.
Fully recommend them.

22 de fevereiro de 2023
Opinião espontânea
logótipo da NDG Technology

Resposta da NDG Technology

Thank you Maurice, and the coffee was great.

Classificada 1 em 5 estrelas

Worrying Business Practices - False Promises

The businesses reply to this review is false, they claim to subcontract for evfastcharging, yet evfastcharging state NDG Technology LTD in the footer of the website.

Since posting this review the business collected the unit which was unopened and promised a refund, that refund hasn't arrived, despite giving the business a chance to respond and send a refund receipt to prove this had been processed they have ignored my communications and not returned the money.

Incomplete installation, re-quoted an additional fee to complete the job whilst onsite, arrived without the relevant equipment no detector to check for cables before drilling, asked if we had polyfilla which we provided and was applied in a appalling manner.

When raising the issues with the "team" we were given fake responses from so called directors, on further investigation of the company, the one registered director was the installer themselves.

Have requested cancelation of the job and put right mess they left behind, however they won't even process a refund for the fully boxed unopened EV Charger.

Hard to explain just how incompetent the business is

The experience that keeps on giving, have requested a refund receipt on numerous occasions as the company claims to have refunded me, no refund has arrived with my bank and instead of a receipt I'm getting strange screenshots and print outs of the business transactions to the payment merchant, unsure whether its incompetence or intentional deception either way more than a month after parting with £700 I've got no refund, no charger and a job that was never completed.

A comedy of errors

16 de fevereiro de 2023
Opinião espontânea
logótipo da NDG Technology

Resposta da NDG Technology

All feedback is important so thank you for yours. However we must make everyone aware that it was not NDG Technology you made the order through, and it was in fact another company called EV Fast Charging. All be it we contract ourselves to them to do the installations. However, we must say that we are surprised and appalled by these comments. Firstly, it was made very clear that the job could not be completed due to the waste pipe from the bathroom being channelled within the only area possible to drill as the gas box as within 6 inches to the right which of course immediately brings its own dangers. During the day of installation, you were asked on multiple times before works commenced and asked for your approval before doing any works, upon channel the wall out this was neatly completed so the wall piece could of course be re-presented and could be filled in and painted over which we had advised we would do. There was nothing left behind as the engineer hovered the dust up before leaving and wiping the side down.

Classificada 5 em 5 estrelas

Excellent!! Professional Service.

Excellent Service. Personal and professional. Felt looked-after from the initial enquiry to completed installation.

The installation was more complex than initially expected but the team found a solution, which required a bit more work and they stayed long than expected (even on a Friday Afternoon).

100% recommend.

Thanks to the whole team for a great service and excellent installation.

18 de novembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Install for an EV charger

Install for an EV charger. Very good fitting. Neat and tidy with no issues on the day of the install. Guys were both very professional. Had to get additional features installed, but checked and the guys preempted regulation change. So very good with keeping up with h&s regs.

Only issue was more to do with the quote. It was agreed at a set price. However, this set price did not include VAT. With the cost of these installs, 20% means a few hundred more. I did look back at the original quote and found that they had printed 'vat not included'. My fault.for not reading the additional text at the bottom of the quote. But I would of preferred that the set price included the VAT so there wasn't any surprises at the end.

Still very much recommend the service. Only reason it isn't 5 star is because of the additional VAT surprise. So worth looking at the bottom of the quote and working out the VAT to know what the full cost will be.

7 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great job with EV charger install

Alex and team did a great job with my EV charger install. He rang me over the phone and asked details. We spoke a few times over the phone which was great. (Many companies want details through internet form and you can't speak to the electrician directly). When The job was a bit trickier than expected due to our meter and consumer unit locatio and needed a new consumer unit. But he came back second day and completed the work. He was accompanied by his colleague Adam and both work together as a great team.

1 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Installation OK, But paperwork and communication disastrous. Stay Away!

Installation was done to an OK standard but the communication after receiving our money could not have been worse.
Alex has ignored all email and telephone contacts, we have never received the necessary paperwork including a safety certificate, the official notification of the installation to the county was never done, we are still awaiting our "welcome package" that was apparently sent with the post the day we transferred the outstanding money for the installation.
Overall extremely unprofessional and disappointing service, cannot recommend working with this company. Currently using their installed charger would make my home insurance invalidated because the paperwork is not sorted. Poor Service.

5 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended supplier and installer of EV charger point

The whole experience was first class from start to finish. The installation was completed without any issues, everything explained and now completes the upgrades that I had planned to enable a more self sufficient electric power supply. I would 100% recommend this crew to anyone who wants to install a home EV point.

20 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Sensible pricing

Sensible pricing
I had been looking around for the best price for my second charger for quite a while, as the charger I have is only a 3.6kw which doesn't always fully charge my car by the next morning also it is not controlled with an app.
NDG Technology were advertising a wallbox charger with free fitting, so I thought I would take a chance, I paid for the equipment as required using my credit card just in case things went wrong, but I need not have worried as the next day Alex phoned to check a few things before making a date for installation.
On installation day there was a few problems but Alex and Adam worked around them, I had to get the Western Power to fit an isolation switch before connecting the new installation, the guys then came back and connected the installation, then they had trouble with the Internet, the wall box was to far from the router, luckily I found an old netgear booster after they had gone and it is now working fine.
I would certainly recommend this company as there work was clean efficient and they were very abliging, as a retired electrician I could not fault there work.

13 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from NDG

Excellent service from NDG. Alex kept me informed about installation date and also liaised with the DNO (Western Power). Adam installed the Wallbox and isolator box and was friendly and efficient throughout the process. I fully recommend.

12 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Made it easy…..

Very friendly, helpful service. Alex very good at communicating and keep you informed. Very easy to get my chargers fitted even though it wasn’t straightforward logistically, NDG organised everything. Would recommend

12 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Quick responses and quality workmanship.

Quick to provide a quote for our EV charger. Alex was very quick to respond to questions and Adam completed the job promptly with extremely good quality workmanship.
I would definitely recommend NDG Technology for EV charge point installation.

3 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Alex and partner

Great service from Alex and partner. Several problems encountered which they worked their way around, going the extra mile to ensure it was fitted on the same day. They were also friendly and approachable. I'd have no hesitation in recommending them.

25 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Alex and his team were amazing

Alex and his team were amazing, they called me on a Saturday and were around on the following Monday to fit, we needed a car charger as we had bought a new car and were desperate to get the charger fitted, he gave me a quote over the phone and came and delivered to the highest of standards, they cleaned up after themselves and took all the rubbish away, the team worked well together and I have since referred a few customers to them as I trust them completely, thanks again and I look forward to doing business with you again.

13 de abril de 2022
Opinião espontânea

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