Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Ver mais
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Leia as opiniões dos outros
From the beginning to place a call out to the completion of work by the engineer Nelson are the best. Great company to have looking after your machines.
A empresa respondeu
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Ver mais
A empresa respondeu
Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Informações de contacto
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Reino Unido
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,9
Excelente
473 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great communication
Great communication, order arrived as advised. Technician was friendly during installation and very informative
29 de novembro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Hi Brian. Thank you for your kind review and we are pleased you are happy with the machine installed. If you need anything please do let us know.
Resposta da Nelson Dish & Glasswashing Machines
Hi Alan, we are pleased you are happy with the service provided from Nelsons. If you do require anything from us please do let us know.
Great product and excellent customer…
Great product and excellent customer service. 👌
14 de novembro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Hi Kevin, thank you for your 5 star review, I am pleased we were able to work with you to get the detergent out to you the next day. if you need anything further for your machine, please do let us know.
Great service good people
9 de novembro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Hi Mark, thank you for your review, we are pleased you are happy with the machine installed and the service provided. If there is anything we can do for you please let us know.
So please with the response and…
So please with the response and service.
Initial email this morning with problem call back within the hour. Engineer on site just after 12. Problem diagnosed and then fix within an hour!! Professional engineer polite, tidy and just got in with it.
Very pleased
10 de novembro de 2023
Opinião espontânea
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your lovely review Martin. We are pleased we could attend so quickly to resolve the fault for your glasswasher and I will relay your feedback to Ryan who attended your service call. If you need anything at all in future please let us know.
Excellent Service from Nelson's
Only called to book an appointment the day before so very impressed that we got a next day service.
The engineer arrived when he said he would and was such a nice guy. He found the problem straight away, and repaired only what needed to be repaired. He then took time to give me some guidance to share with our bar staff, with respect to keeping the machine clean etc.
8 de novembro de 2023
Opinião espontânea
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your lovely feedback about the engineer that attended. We are glad he resolved the fault quickly for you and provided some guidance for your staff to follow. If you need anything at all for the machine such as manuals or guides for your staff to use, please let us know and we can send you some pdfs via email to print off.
Resposta da Nelson Dish & Glasswashing Machines
Hi Christine, thank you for your review and we hope you received the basket for your dishwasher quickly. If you do need anything else for your machine please do not hesitate to let us know.
We've had Nelson glasswashers for a…
We've had Nelson glasswashers for a good few years now and think they are good value for money, Nelson look after you from start to finish. We've recently started using their own brand glasswash, its sincerely the best, most effective we've ever used. Great communication from the office, you are always made to feel like a valued customer. A great company to work with.
7 de novembro de 2023
Opinião espontânea
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your lovely review and we are pleased you are happy with the service provided. It's great to hear that you are using our detergent and are getting such effective results. Please do let us know if you need anything else from us and we will be happy to help.
Great service and professional people I…
Great service and professional people I can’t say more than that.
26 de outubro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Hello Fayez, thank you for your review. We are pleased you are happy with the service provided from Nelsons. If you require any guidance for your equipment on site please do let us know, we will be happy to help.
Descaling Nelson dishwasher
In March this year our Nelson dishwasher had become very badly scaled. I rang Customer Services for some advice and was given clear and detailed instructions by Isobel Yelland as to what product to was needed and how to use the descaler. I followed these instructions and was amazed at the result - the machine looked like new! The service I received was excellent, thank you.
15 de março de 2023
Opinião espontânea
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your lovely feedback and we are pleased the information provided enabled you to remove the scale build up in your machine. If you do require any further assistance, please do let us know.
Good machine.Quick service.Very helpful.
14 de outubro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Hi Alan, Thank you for your feedback and we are pleased you are happy with your new Glasswasher. If you need anything for the machine such as the manual or additional maintenance guides please let us know and we'll send you some information via email.
Quick and efficient replacement
Quick and efficient replacement of our broken dishwasher.
26 de setembro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Thank you for the review of your new machine, if you need any additional information or guides for the dishwasher please do let us know.
Great Company
Great Company
Would Recommend
Happy with the Service
4 de outubro de 2023
Opinião espontânea
Resposta da Nelson Dish & Glasswashing Machines
Hello Izzet, thank you for you review and we are glad we could repair your machine in a timely manner and you are happy with the service received. Please do let us know if you need anything in future.
Ms Dana is an asset to the company
Ms Dana was very helpful . She provide us with the guide to solve the issue . She is very kind and helpful and truly is an asset to the company . The manual that was provided was very easy to understand and do things step by step pictures were also there to make life much easy . Nelson company is great and their machines are even greater . Thank you .
1 de outubro de 2023
Opinião espontânea
Resposta da Nelson Dish & Glasswashing Machines
Thank you Rajesh for your lovely Feedback regarding Dana's service, I will relay this back to her and the team. If you do need any other information or guidance relating to your machines please do let us know.
Product delivered promptly
14 de setembro de 2023
Thrust worthy company using them for over 25 years and allowed me to pay by 4 instalments with no interest
Thrust worthy company using them for over 25 years and allowed me pay by 4 instalments with no interest
11 de setembro de 2023
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your review Martin we are pleased we could assist and you have stayed such a loyal customer over the years. Please do let us know if there's anything we can do in the future to assist.
A great cleaning and rinse aid product…
A great cleaning and rinse aid product for our glass washer and keeps the glasses looking perfect.
28 de agosto de 2023
Resposta da Nelson Dish & Glasswashing Machines
Thank you Graham for your 4th Review of Nelson's we are so pleased you are happy with the service product's supplied and the results you are getting. Please let us know if there is anything else you need.
Excellent customer service
Excellent customer service, for both initial contact with help and advice and delivery.
16 de agosto de 2023
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your lovely feedback Tony. We are pleased you are so happy with the service provided. Please let us know if we can be of any further assistance.
Our 4th Nelson machine all of which…
Our 4th Nelson machine all of which have given excellent service with great service back up.
30 de julho de 2023
Resposta da Nelson Dish & Glasswashing Machines
Hi Murray, thank you for your lovely feedback and we are pleased that you are so happy with the service provided. You are a valued customer and we hope you will continue to be for a long time to come.
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