Neon Rose Store Opiniões 172

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... Ver mais

Classificada 1 em 5 estrelas

I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Great quality

Great quality, beautiful clothes!

11 de fevereiro de 2025
Opinião espontânea
logótipo da Neon Rose Store

Resposta da Neon Rose Store

Thank you for your kind review - so pleased your happy with your order :) x

Classificada 1 em 5 estrelas

Awful quality items so returned

Awful quality items so returned, have not received a refund and they are ignoring my emails/contact form requests for a refund. Branded as sustainable but quality of clothes are awful.

4 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

didn’t receive item

Parcel wasn’t delivered safely by Royal Mail so I haven’t received item as it was subsequently stolen. Customer service have done nothing to help ans have just said “Royal Mail can hopefully help” despite me not having a contract with royal mail

30 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing quality knits

My first time purchasing from this brand. Super fast delivery ! The quality is absolutely amazing on my knit coord ! Feels so luxe and premium. I can’t wait to wear it. Amazing value xx

5 de dezembro de 2024
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Resposta da Neon Rose Store

Hi Caroline !! Thank you so much for your lovely review and welcome to Neon Rose!!! Hope you LOVE wearing your knit co-ord ... thank you for planting a tree with your order x

Classificada 5 em 5 estrelas

Lovely dress and super fast delivery

Lovely dress and super fast delivery

27 de novembro de 2024
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logótipo da Neon Rose Store

Resposta da Neon Rose Store

Thank you Sarah for your kind review!! Hope you love your dress ... thank you for supporting our brand and planting a tree with your order x

Classificada 5 em 5 estrelas

Perfect

Really beautiful and excellent quality clothing. Delivery is always super fast.

15 de novembro de 2024
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Resposta da Neon Rose Store

Thank you so much for your lovely review and supporting our brand !! We hope you enjoy your items :) x

Classificada 4 em 5 estrelas

Beautiful top but Neon Rose should offer better options for plus sized customers

I love the top I purchased but it was the last size available in plus size and It's frustrating that the larger sized clothes seem to often sell out more quickly (and the range is far smaller than the main range)

18 de outubro de 2024
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Resposta da Neon Rose Store

Thank you so much for your review and so pleased you love your top! Our curve range is something we are trying to grow season upon season and we are aiming for this to be offered across the full range as soon as possible - we would love this !! thank you for your patience on this as were trying to introduce our curve range as sustainably as possible - have a lovely day xxx

Classificada 1 em 5 estrelas

This is a terrible company

This is a terrible company. I returned a dress and Neon Rose said they wouldn’t provide a refund as the dress had makeup on it, but I received the dress this way! They then ignored my emails and kept the dress while still charging me. Shocking customer service! Do not shop here.

15 de outubro de 2024
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Resposta da Neon Rose Store

Hi Sally - thank you for your message - i think we have sorted this for you now - if not please email us at customer care

thank you x

Classificada 5 em 5 estrelas

Fab company

Fab company, always get my deliveries, all items there, easy returns process, plant trees for each purchase. I get so many compliments on the clothing from here too. Sometimes sizes are a bit off so you just return and go up or down a size if it’s in stock :)

28 de setembro de 2024
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Resposta da Neon Rose Store

Thank you so much Angie for taking the time to give us a review - really appreciate your comments! have a great day x

Classificada 5 em 5 estrelas

Excellent clothes

Excellent clothes

28 de setembro de 2024
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Resposta da Neon Rose Store

thank you so much for your review - so pleased your love our brand x

Classificada 5 em 5 estrelas

The best skirt ever

The best skirt ever. Fab quality, and quick delivery. I’m delighted!

14 de setembro de 2024
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logótipo da Neon Rose Store

Resposta da Neon Rose Store

Hi Ellen - thank you so much for your kind review - so pleased you love your skirt!! x

Classificada 5 em 5 estrelas

Speedy shipping and amazing quality

The clothes i ordered are lovely and of great quality! I ordered on a Thursday, and my order was shipped out the same day and in my hands on the Saturday! super happy with my order and will be purchasing again

7 de setembro de 2024
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Resposta da Neon Rose Store

Thank you so much for your review Adele - we hope you love your order ! XXX

Classificada 5 em 5 estrelas

Beautiful clothes

Easy to order, really fast delivery and beautiful clothes and they plant a tree, couldn’t be happier

6 de setembro de 2024
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logótipo da Neon Rose Store

Resposta da Neon Rose Store

Thank you so much Kirsten for your lovely review - we hope your loving your order xxx

Classificada 1 em 5 estrelas

Order never arrived and no refund yet

Ordered quite a few items but they never arrived. I did contact Neon Rose to inform them but I have yet to receive a refund. I am still waiting to hear back from them and its been almost one month.

23 de agosto de 2024
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Resposta da Neon Rose Store

Hi - so sorry to hear about your negative experience with us - i think we have already sorted this issue if i have the correct person however if not please send us a message on our customer care and i will make sure this is sorted asap - thanks again for your patience x

Classificada 5 em 5 estrelas

Lovely jeans!

Arrived quickly, love the jeans!

15 de agosto de 2024
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logótipo da Neon Rose Store

Resposta da Neon Rose Store

Hi Holly - so happy you love your jeans !! thank you for your support x

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