Nevstudio Opiniões 

385
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Incorrectly ordered a wrong size at first. This issue was resolved immediately via contacting support. Products arrived 18 days early. Product quality is 9/10 with the exception of the necklace (c... Ver mais

Classificada 5 em 5 estrelas

Had a sizing issue with some pants, too tight on my thighs and hips. The guys at NEV Studio were incredibly accommodating and super lovely helping me sort out a replacement size :) clothes are pretty... Ver mais

Classificada 5 em 5 estrelas

The quality is always amazing and there's always some sort of code or sale on to make things easier on your wallet. If you need information or help with something, nevstudio's support is really helpfu... Ver mais

Classificada 1 em 5 estrelas

gewoon een te kleine broek terugsturen en daarvoor in de plaats de juiste maat krijgen... tot drie keer toe krijg ik de boodschap... lees de kleine lettertjes ... geen retouradres, geen antwoorden, ge... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Affordable techwear, darkwear, cybergoth, streetwear styles. Fashionable Bombers and Windbreakers.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

385 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(385)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The support team

The support team was very nice to me.
They helped me change the adress of my package when I got it wrong.

10 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A pleasant service.

For the moment, i have nothing bad to say, i've alway been satisfied with their services, recently i ordered two thing together, unfortunately, one of them got out of stock wich i was sad for it of course.

But! They Kindly contacted me back to propose a solution, (exemple) i had paid 60$ the pant, they offered me to gave me a 60$ + 15$ (75$) code bonus to get another one.

But, i wanted something particular, i did the demand, i asked their service and i got well served.

They gave me a positive answer and they adapted the situation to please myself.

I highly recommend them, im buying on their website since a few years now, i never got deceived. (Maybe juste one time but it was my fault this time).
All the other time the quality of the stuff plus the service they gave me has always been excellent.
I also bought a special streetwear backpack i use almost every single day since 1 year now and it's still completely clean and solid.

Thank you for reading !

9 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Good customer service

Good customer service, good shipping time,sizing charts and details about products, as well as the products being of good quality for the price

23 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service and clothing quality.

I made a few errors with my order and their customer service was amazing and so helpful. Everything I wanted changed was changed and communication was excellent. On top of that the quality of the clothing is amazing for the price. Definitely recommend!!

21 de setembro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Cool clothing, worrisome return process

Nevstudio offers really cool clothing and I'm happy to have found a site that supports my rather niche kind of style. The quality of their products vary depending on what you get, with some pieces I've been really happy, for some the quality felt rather cheap. I was in contact with the customer service once so far, because an item ran out of stock. Very unfortunate for me, but I was happy they got in touch with me so quickly! They were very cooperative, kind and patient and their response time was very quick. My out of stock issue got solved within a day.

However, the biggest issue I have - that keeps me hesitant on pressing the order button each time - is their horrible return service. They don't provide a label for returns, they demand pictures of the item including intact labels etc. (which is understandable), but some clothes were shipped without a label to begin with so I wouldn't be able to return them even if I wanted to. I feel worried trying out their products, because I have the constant fear I wont like the piece as expected and will have to go through the taxing return process while also having to prove that no labels were attached in the first place. It feels rather exhausting and difficult to deal with and leaves you with more concerns than actually feeling like your comfort as a customer is valued. Imo they should be providing labels without having to provide pictures of the item, doesn't matter if they'd take money for the return shipping or not while afterwards deciding upon viewing the item if a refund is approved.

Edit: To further support my statement about the return service I decided to try it out. Before they give you a label they offer in store credit or shipping out the correct size of your order after paying an extra fee, because returning the product "would be more expensive than these options". Still only mildly satisfying as most of their options end in more fees, but here again - their response time is rather quick and they're at least trying to offer different alternatives before letting you pay an ungodly amount of return shipping fees.

20 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great site with great Products!

The Products are great i have been ordering from them for multiple yeas now and never had any issues.

They have amazing customer support, recently i made a mistake while ordering and the support fixed it within 2 hours ! all it took was one E-mail.

Great site with great Products can recommend 10/10

8 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer support 💯 Clothing 💯

The customer support was amazing! The clothing from nevstudio are always top tier! My go to shop for techwear and alt fashion!
The customer support staff have really helped me! Especially with my inquiries and questions. They were patient with me and very helpful and supportive. Especially Donna! Thank you so much! I will tell all my friends how amazing Nevstudio is!

30 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Top client support

Top client support

I wrong a size of a top and wrong order of a pair of trousers and they change the size of the top and give a gift card for the price of trousers. I’m very happy for the fast support and the customer follow. I definetely buy again on this site.

23 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fast reply

Me being clumsy, I put the wrong delivery address while ordering but all i had to do was text them two words "change address" and received a reply within an hour via email, my problem was solved instantaneously. So well done to the support team ✌🏻.

17 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company

Amazing customer service and understanding, these people are so dedicated to their job it amazes me how much they care about the product and customers! Will definitely order again!

16 de agosto de 2023
Opinião espontânea

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