New England Design Opiniões 118

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of... Ver mais

Classificada 5 em 5 estrelas

Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went... Ver mais

Classificada 5 em 5 estrelas

Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly &... Ver mais

Classificada 5 em 5 estrelas

I bought a footstool and cushion covers which I am so delighted with. I discussed the options available on the phone and was sent samples to help me choose. My order arrived within a couple of weeks a... Ver mais

Informações sobre a empresa

  1. Fábrica de móveis

Escrito pela empresa

We've been crafting sofas handmade by us since 1985 and specialise in upholstery on sofas, chairs, dining seats etc. Offering full recovers, loose covers, cushion covers & new inners. Available in Fabric or leather with 1000s to choose from.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Newly reupholstered Furniture

The staff were brilliant, from explaining the different qualities of fabrics and the foam fillings to the pricing. My two seater and large footstool look like new after reupholstery! Collection of my furniture was prompt and as scheduled, even though I threw a spanner in the works by adding the footstool after placing my original order for the 2 seater sofa!
I was in no hurry but the whole process took only 8/9 weeks! Contacting the company was easy through email and phone. Replies were prompt.
It took me 3 years to make the decision between a new suite or reupholstery and this company helped me to make it!
I was so excited when it came to my delivery date and the lads were great, taking excellent care whilst manoevring the bulky 2 seater through fairly narrow patio doors. The level of quality is simply superb!

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful footstool and above and beyond customer service

Beautiful footstool which is clearly teally well made with quality materials. Customer service has been wonderful as needed it to arrive earlier than stated (for a birthday present). The company went out of their way to check stock and post early for me…judt brilliant!

29 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First class company to buy from

I purchased a half classic footstool from this company. I can't believe how friendly and helpful they were. I wasn't sure of the grey colour that I wanted and they instantly sent 3 samples of their beautiful quality chenille fabrics for me to choose from.
I also requested a change to the type of legs and they promptly dealt with my request too.
This is a really well made solid stool and I'm delighted with the way it looks. I'm sure I'll get years of use out of it.

26 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Tried to call numerous times no answer

Tried to call numerous times no answer. Was helpful on Etsy but then as soon as I purchased my items I never heard back. I’ve tried to message on all social media and nothing. My item should have been delivered by now.

9 de outubro de 2025
Opinião espontânea
logótipo da New England Design

Resposta da New England Design

Apologies for the lack of response. We are committed to resolving this immediately.
To help us locate your order and dispatch status, please provide your Full Name and your Etsy Order Number .
You can also call us during our open hours (Mon-Sat, 10 a.m.–5 p.m.) at 01706 371711 or email the details directly to info@newenglanddesign.co.uk.
We will look into this as soon as we receive your information.

Classificada 5 em 5 estrelas

Fantastic Family Run Company

Wow. We wanted one of their other fabrics on footstool we wanted. Customer Service was extremely helpful. Sample material was sent out and we placed our order. They've just turned up really quickly & very well packaged. They're fantastic quality, beautifully made and fabulous pieces of furniture. We are extremely please with everything about this company. What a pleasure getting something made by a family company in the UK rather than something mass produced in China. Delighted.

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Delighted with the footstool bought…

Delighted with the footstool bought from this company, which appears to be very well made and robust. Website, ordering and delivery all easily
navigated, and in fact delivery was a week before their estimate. A company I would be happy to deal with again.

20 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Happy customer

Super quick service, very reasonable prices and good quality footstall received. Would definitely recommended this company!!

11 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Black Faux Leather Footstool.

Recently I bought a black faux leather footstool from “New England Design.”
It took me by surprise as to how realistic the Faux Leather look was. It was a great buy. From ordering, to delivery was faultless. It is a smaller footstool as this item was required for my tv room
But, the measurements were spot on and it looks great.
I was given a discount being a first time buyer.
Can recommend.

19 de agosto de 2024
Classificada 5 em 5 estrelas

Customer service brilliant

Ordered some fabric samples as i quite like the look of the footstools. Samples arrived quickly material is of good quality and customer service fabulous. Just need to decide which fabic!

5 de agosto de 2024
Classificada 5 em 5 estrelas

Great service & quality product

Great experience and am delighted with my 2 new armchairs. I had a small space so needed the bespoke service. Chose the chairs I liked then had them made up to the smallest size possible. They look great.

24 de julho de 2024

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