This great Canadian company did an amazing job printing our Team's hockey cards. They were very helpful in answering any questions I had and their recommendation on the card specs (16pt C2S, Gloss La... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... Ver mais
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All concerns dealt with quickly and efficiently. Excellent customer service. Would recommend this company even though the pictures were not as clear as expected. Proof shown for approval had better... Ver mais
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Informações de contacto
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canadá
- 18776391286
- marketing@newprint.ca
- newprint.ca
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Newprint
Thank you so much for choosing Newprint! We’re truly grateful for your kind words and support. Knowing that you’re happy with the service, quality, and pricing means a lot to us, feedback like yours inspires us to keep improving and doing our best and we feel honored to be part of your print project. You can always count on us to deliver with the same care and commitment. Please stay connected. We’ve got some exciting updates and new services on the way, created to our valued customers like you.
Thank you again for your trust. We genuinely look forward to working with you again soon!
Do not hesitate to Order from Newprint
Excellent communication! From my first question on how to order to what would best fit our needs… we received the BEST service! The end product arrived yesterday and better than I was expecting! Will definitely be ordering again!
19 de maio de 2025
Resposta da Newprint
Thank you so much for choosing Newprint. We’re absolutely thrilled everything went smoothly and that we could deliver exceptional service. Amazing customers like you truly inspire us to keep raising the bar. You deserve nothing but the best, and we’re excited to support your upcoming projects with the same care and dedication. Stay connected for exciting updates and new services designed just for our valued customers. Thank you again for your trust and support!
I've always had positive experiences…
I've always had positive experiences ordering through Newprint, and will continue to use their services in the future!
18 de maio de 2025
Resposta da Newprint
Hi! Jessica. We love hearing this, Thank you! It truly means a lot to know you've consistently had great experiences with Newprint. Your loyalty and support keep us motivated to do what we love every day, delivering top-notch products with service you can count on. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
I was very pleased with the fast and…
I was very pleased with the fast and prompt delivery of the 50 perfect bound books I ordered. (You sent 52).
Other than 4 having a few flaws on the grayscale front and back covers, one badly smudged, I would say you did a great job overall.
13 de maio de 2025
Resposta da Newprint
Hi! Gerald. Thank you very much for your thoughtful feedback!
We truly appreciate your trust in Newprint and are glad to hear you were pleased with the fast and prompt delivery of your perfect bound books. We're also grateful you took the time to mention the minor issues with a few covers, insights like yours help us refine our process and maintain the quality we stand for. Your support means a great deal to us. We look forward to continuing to earn your confidence with every order and delivering better experience. Thank you once again!
Re-order
I needed to get a re-order and everything went so smooth and easy. Everything was under my account and I was able to get approved same day.
16 de maio de 2025
Resposta da Newprint
Hi! Lukas. Thank you so much for sharing your experience!
We’re genuinely happy to hear that your re-order went smoothly and that everything you needed was right in your account, it’s always encouraging to know when things work well for our customers. Your continued support keeps us motivated to improve and serve you even better each time. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
Great customer support with proofs
Great customer support with proofs, fast shipping, the best pricing I could find for custom notepads, and the product is exactly as expected, the colours look great. Plus they're Canadian - major bonus points! Will order again.
13 de maio de 2025
Resposta da Newprint
Thank you so much for taking the time to share your feedback. We're delighted to hear that the entire process from support, pricing, proofs to shipping and delivery went smoothly and met your expectations. It's wonderful to know the custom notepads turned out just right. Your recognition of our work and your support for a local business are greatly appreciated. We deeply value the trust you’ve placed in us especially as a returning customer. We look forward to collaborating with you again and ensuring another exceptional experience on your next order.
Review
The assistance that was provided when I had troubles with the links, and the final product
14 de maio de 2025
Resposta da Newprint
Thank you so much for your thoughtful feedback! We're happy to hear that our team was able to assist you when you ran into trouble with the links, your satisfaction is our priority. It’s wonderful to know you were pleased with the final product, too! Your support and trust mean so much to us. Loyal customers like you keep us motivated to deliver excellent service and quality every time. We look forward to helping you again soon!
Repeat order
Repeat order - always flawless and easy. Always happy with the final product.
14 de maio de 2025
Resposta da Newprint
Hi! Veronica. Thank you so much for the awesome feedback! We’re thrilled to hear that everything’s always flawless and easy for you that’s exactly what we aim for. We truly value your continued trust in us, and we’re so happy to have you as a loyal customer. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again!
Impressed
From placing the order to the order being shipped, I was more than happy. The turn around time was quick too....Im a happy customer.
12 de maio de 2025
Resposta da Newprint
Thank you so much for your kind words and for sharing your experience with us. We're truly grateful for your support and thrilled to hear that everything from placing your order to receiving it, met your expectations. Quick turnaround, excellent service, and quality products are exactly what we strive for, and it’s always rewarding to know we’re hitting the mark. We’re so happy to have you as a happy customer, and we can’t wait to serve you again soon!
Very well organized and quick response.
11 de maio de 2025
Resposta da Newprint
Hi! Danielle. Thank you so much for taking the time to share your feedback! It truly means a lot to know our service met your expectations. Your satisfaction is always our top priority, and we’re delighted to have delivered an experience you’re happy with. We genuinely appreciate your support and look forward to working with you again on your next order to deliver another outstanding experience!
Excellent Quality and Great Value
The service was timely, cost-effective, and of excellent quality.
7 de maio de 2025
Resposta da Newprint
Thank you so much for your wonderful feedback!
We truly appreciate your kind words and the trust you've placed in us. It means so much to know that our service met your expectations in quality, timing, and value. Customers like you motivate us to keep delivering our best. At Newprint, we remain committed to providing exceptional products and service, every single time. We’re excited to welcome you back for your next order, and we can’t wait to serve you again soon!
The quick turnaround is so convenient
The quick turnaround is so convenient! I also love that they are local so I can pick up my order, rather than waiting for shipping.
5 de maio de 2025
Resposta da Newprint
Hi! Nicole. Thank you so much for your kind words! We're truly grateful for your support and happy to hear that our quick turnaround and local pickup option have made things more convenient for you. Your satisfaction means the world to us. We look forward to continuing to provide you with excellent service and quality products on your future orders!
Good
"5-day production time" is what's advertised on the website, but our Perfect Bound book order took 19 business days to get put into transit. The quality was good, but I'd only repeat a future order if I'm not on a time crunch.
28 de abril de 2025
Resposta da Newprint
Thank you for your honest feedback. We're glad you were happy with the quality of your Perfect Bound book and truly sorry for the delay. We value your input and are working to improve our turnaround times for a better customer experience. Thank you again for your understanding and support.
Great customer service from the whole…
Great customer service from the whole team.
30 de abril de 2025
Resposta da Newprint
Hi! Philip. Thank you for your thoughtful feedback. We're truly pleased to hear that you’re satisfied with the quality of our products and the service provided by our team. Your appreciation and continued support mean a great deal to us. We value your loyalty and look forward to serving you again in the future.
Overall happy
The customer service was quick and excellent. The product also arrived relatively quickly. My only disgruntlement was the cost of the product.
24 de abril de 2025
Resposta da Newprint
Hi! Andrew. Thank you so much for sharing your experience with us! We're truly happy to hear you were satisfied with our customer service and how quickly your order arrived. Your feedback is incredibly valuable, and we appreciate your honesty regarding the pricing. We’re always looking for ways to improve and offer the best value to our customers. Thank you again for your support and we look forward to serving you in the future!
Rushed
Hi there.
The covers are dirty or the colors didn’t dry before you stacked them. It’s looks very unprofessional and now I have to redo them at Staples because it’s a reflection of my work.
I wrote an email reminder not to stack them until they dry but this was not communicated.
22 de abril de 2025
Resposta da Newprint
We're truly sorry to hear about your experience and completely understand your frustration. Thank you for bringing this to our attention. This isn’t the level of quality we aim to deliver, and we’re taking your feedback very seriously. We will be bringing this matter to our team to ensure better communication and handling in the future. Your satisfaction is extremely important to us, and we’re committed to making this right. We appreciate your patience and the opportunity to improve.
Helpful, Local and Quick!
The team at Newprint were extremely helpful and were able to get my rush order done in no time. Great experience and local. I will definitely use them again!
23 de abril de 2025
Resposta da Newprint
Thank you so much for the amazing feedback! We’re thrilled to hear our team could assist with your rush order, fast turnarounds and great service are exactly what we aim for. It means a lot to have your support, especially as a local customer. Your satisfaction means everything to us, and it’s always rewarding to know our efforts are making a difference. We truly appreciate your trust in us and can’t wait to work with you again soon!
It was easy cheap and got here pretty…
It was easy cheap and got here pretty fast.
23 de abril de 2025
Resposta da Newprint
Hi! Ronnie, Thank you so much for sharing your experience! We're thrilled to hear that everything was easy, budget-friendly, and arrived fast, that’s exactly what we aim for. Your feedback truly matters to us and keeps us motivated to keep things smooth, affordable, and top-quality. We appreciate your support and can’t wait to have you back for your next order!
Exceptional Service and Quality Printing
We had New Print handle the printing of our catalog, and the quality was excellent. I made a mistake in the proof that I completely missed, and they still went above and beyond to help fix it—offering us a discount to reprint. Their customer service was outstanding, and I’d recommend them to anyone looking for a reliable printing partner.
22 de abril de 2025
Resposta da Newprint
Hi! Nick. Thank you for your thoughtful feedback and for choosing Newprint. We’re delighted to know you were pleased with the quality of your catalog. Providing exceptional service and standing by our clients, especially when unexpected challenges arise is at the heart of what we do. We're always here to help make things right, because that’s what being a reliable printing partner is all about. Your satisfaction and continued support truly mean a great deal to our team. Thank you once again and we look forward to collaborating with you on future projects.
Great all over
22 de abril de 2025
Resposta da Newprint
Thank you so much for the amazing feedback! We’re truly grateful for your support and so happy to hear that you’re satisfied with our service and product quality. Your kind words mean a lot to our team. Customers like you who keep us inspired every day. We’re excited to serve you again on your next order.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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