The process of purchasing was fast, and easy. Customer service was top tier. We had some issues with the freight company, and NewStripe handled every issue that we faced. Their communication skills we... Ver mais
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Spoke with a guy named Henry and Casey and they were both incredibly helpful. Very timely with replying to emails and actually gave me physical phone calls to talk me through my issue.
Excellent Service Called Newstripe on a riding sprayer and talked with them about some troubleshooting and testing procedures. Very helpful and walked me though testing and explained the how and why... Ver mais
A empresa respondeu
I purchased a 4250 and it has been a great machine for me. I had some issues with it and Henry has been absolutely amazing. Probably the best customer service I've ever had. He has walked me through... Ver mais
Informações sobre a empresa
Escrito pela empresa
Newstripe is a leading manufacturer of equipment for athletic field marking and maintenance, pavement and floor striping, and industrial waste recycling and compaction. Since 1981, our commitment to product innovation, quality, and service excellence keeps customers coming back to us year after year.
Informações de contacto
1700 Jasper St., 80011, Aurora, Estados Unidos da América
- 800-624-6706
- info@newstripe.com
- newstripe.com
4,9
Excelente
148 opiniões
Pede aos clientes que escrevam opiniões
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Não respondeu a opiniões negativas
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Thank you Henery and your service department team!
Henery took good care of me, we bought our painter a few years ago and recently took it in for service. The service team did an awesome job and was a quick turnaround time. They also listened to our feedback for issues and were able to help resolve our problems with the machine.
13 de fevereiro de 2025
Opinião espontânea
Resposta da Newstripe
Thank you for the great review Ryan, It was a pleasure to work with you! We are glad we were able to get your machine back up and running. Here at Newstripe, we strive for customer satisfaction and treat every customer with great care.
Excellent service
16 de janeiro de 2025
Resposta da Newstripe
Thank you for the review Patrick!
We're glad to know we provided you with excellent service.
Resposta da Newstripe
Thank you for the great review Russell! Glad everything worked out. We strive to keep our customers happy.
Henry@newstripe
Resposta da Newstripe
Thanks for your nice review, glad we were able to help you out.
Henry
It was easy,and convenient.
18 de outubro de 2024
Casey was very helpful and…
Casey was very helpful and knowledgeable; he knew right away what I was looking for. Shipping was very fast and efficient.
9 de outubro de 2024
great customer service
13 de setembro de 2024
Resposta da Newstripe
Thanks for the nice review. We appreciate your business.
Fast and easy online shopping process
2 de setembro de 2024
Resposta da Newstripe
Thanks for the nice review. We appreciate your business.
The people who took my order clearly…
The people who took my order clearly knew what I was replacing on the machine. I didnt order it, but newstripe added a plastic clip for two hoses that clearly were gonna go together on the 4250. Brilliant
31 de julho de 2024
Great service
Essay to order posts. Came in a timely manner. Got what I needed and what I ordered!
10 de julho de 2024
called for help and left message got no…
called for help and left message got no return call
5 de julho de 2024
Great Customer Service
Stencils had to be made. They were scheduled for delivery on Friday and ended up receiving them early on Thursday. Great customer service as well with follow up phone call after ordering online.
24 de julho de 2024
Great Customer Service
Customer Service was able to quickly diagnose my issue and point me in the right direction to solving the problem.
28 de maio de 2024
Fast an accurate delivery of products…
Fast an accurate delivery of products ordered.
4 de junho de 2024
Sent the wrong parts
Sent the wrong parts, terrible customer service. I emailed a moth ago with questions and still no reply. You guys need to do alot better.
Update. After I called them, Newstripe overnighted the correct parts.
2 de maio de 2024
Resposta da Newstripe
Sorry for the confusion, but we can't find where you sent an email. Please feel free to email info@newstripe.com with any inquiries you may have, and we will promptly answer them.
In regards to the part, we are sorry for the mix up, and thank you for bringing it to our attention. The correct part has been priority overnighted, so you will have it in the morning tomorrow.
25$ for shipping on a 17$ part...
6 de maio de 2024
Resposta da Newstripe
We do indeed charge a $25.00 flat fee for all orders under $500.00, and it is free shipping for everything over $500.00. This has resulted in a huge savings to our customer base since we instituted the policy at the beginning of the year, and we have received tremendous feedback.
Is so easy to see all you need
Is so easy to see all you need , really good service
23 de novembro de 2023
Had an ordering issue and they handled…
Had an ordering issue and they handled it with greatness.
12 de outubro de 2023
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