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Next Divan Opiniões 335

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TrustScore: 4.5 em 5

4,3

Loja de camas
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Two orders so far done brilliant quality beds and amazing mattresses. The delivery lads are great! Very helpful will put the beds anywhere you want. Also text with a time slot day before and contact... Ver mais

Classificada 5 em 5 estrelas

Ordered on line with no problems,delivery was on day specified,driver and mate brought my bed and placed in my bedroom .Bed in good order and looks good when put together.All in all a good experience.... Ver mais

Classificada 4 em 5 estrelas

Easy order, excellent delivery but still having problems with headboard. Strut screws don’t align with pre drilled holes in headboard.

Classificada 5 em 5 estrelas

Very easy website to use, excellent for value, wanted as a spare bed and had been quoted double elsewhere. Seems well organised, delivery came when they said and got a call just prior to delivery. Hea... Ver mais

Informações sobre a empresa

  1. Loja de camas
  2. Loja de mobília para quartos
  3. Loja de móveis
  4. Loja de colchões

Escrito pela empresa

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Escrito pela empresa

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

335 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

I'm so happy with my new bed from Next…

I'm so happy with my new bed from Next Divan. I loved that I was able to customise the divan to my taste and for £200, what a bargain! The quality is excellent, and the delivery was less than a week.

Super impressed and will be recommending to others. Thank you!

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great! Instructions to set up could be easier but other than that I’m very happy with the product

6 de abril de 2026
Classificada 4 em 5 estrelas

Text and delivery

After getting a false text to say that my bed was coming on the day. Everything worked out good for me very pleased with the way they handled it.

31 de março de 2026
Classificada 5 em 5 estrelas

Divan

Bed came quick.Driver kept in touch with delivery.Pleases with the bed just what I wanted good quality.

24 de março de 2026
Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money

30 de março de 2026
Classificada 5 em 5 estrelas

Ordered Sunday

Ordered Sunday
Delivered Thursday
2 helpful & efficient delivery men were amazing
Great customer experience

29 de março de 2026
Classificada 2 em 5 estrelas

Thetes no clips to put the two halves…

Thetes no clips to put the two halves of the beds together.

27 de março de 2026
logótipo da Next Divan

Resposta da Next Divan

Dear customer,
We are sorry to hear the U-clips are missing.
Please contact us at info@nextdivan.co.uk with your order reference, and we’ll arrange for the missing fittings to be sent out to you as soon as possible.

Kind regards,
Next Divan Team

Classificada 1 em 5 estrelas

Divan base delivered on 24/03/2026

Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the above issues, no reply. I have also tried to contact via phone unsuccessfully. Please do not purchase anything from this company. Absolute scammers. I plan on contacting consumer advice for action against this company.

17 de março de 2026
logótipo da Next Divan

Resposta da Next Divan

Dear Customer,

Thank you for your feedback.

We are very sorry to hear about the issues you’ve experienced with your divan base, and we completely understand your frustration.

We can see that you initially contacted us over the bank holiday weekend when our offices were closed, and we sincerely apologise for the delay in our response. Since then, we have reached out to you via email, however we have not yet received a reply. Please do get back to us at your earliest convenience so we can investigate this further and work towards a resolution for you as quickly as possible.

Kind regards,
Next Divan Team

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