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Next Divan Opiniões 335

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Two orders so far done brilliant quality beds and amazing mattresses. The delivery lads are great! Very helpful will put the beds anywhere you want. Also text with a time slot day before and contact... Ver mais

Classificada 5 em 5 estrelas

Ordered on line with no problems,delivery was on day specified,driver and mate brought my bed and placed in my bedroom .Bed in good order and looks good when put together.All in all a good experience.... Ver mais

Classificada 4 em 5 estrelas

Easy order, excellent delivery but still having problems with headboard. Strut screws don’t align with pre drilled holes in headboard.

Classificada 5 em 5 estrelas

Very easy website to use, excellent for value, wanted as a spare bed and had been quoted double elsewhere. Seems well organised, delivery came when they said and got a call just prior to delivery. Hea... Ver mais

Informações sobre a empresa

  1. Loja de camas
  2. Loja de mobília para quartos
  3. Loja de móveis
  4. Loja de colchões

Escrito pela empresa

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Escrito pela empresa

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

335 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Good product .

Good product at a reasonable price. Not so happy with delivery arrangements as I was only given very short notice the evening before being told to expect it between 7.00 and 21.00 the next day. When I messaged to say I had a hospital appointment which I had to keep I was told if I changed anything again I would be charged. I had had no previous indication of when delivery might take place and feel I should have been given more notice. Poor customer relations from the delivery company.

15 de fevereiro de 2026
Classificada 4 em 5 estrelas

Cheap and cheerful

The bed base arrived within a few days of ordering by a delivery company who were happy to take it upstairs. It’s not the sturdiest of bases but not expensive so… I found it quite difficult to clamp the two pieces together with the pieces supplied and I may think of another method.
The most frustrating thing was, after ordering fabric samples, it took ages for these to arrive but once a choice and order was made it arrived within days.

6 de fevereiro de 2026
Classificada 1 em 5 estrelas

Received our delivery damaged

Received our delivery damaged, no contact number to right absolutely awful

23 de fevereiro de 2026
Opinião espontânea
logótipo da Next Divan

Resposta da Next Divan

Dear customer we are very sorry to hear that your order arrived damaged, this is certainly not the experience we aim to provide at Next Divan.

Please accept our apologies for the inconvenience caused. We have arranged for the damaged item to be collected and a replacement to be sent out to you as quickly as possible.

If there is anything further you need in the meantime, please don’t hesitate to contact us at info@nextdivan.co.uk our team will be happy to assist.

Classificada 5 em 5 estrelas

Great bed

Great bed, great service, quick delivery, good update communication....good experience all round. Happy customer

13 de fevereiro de 2026
Classificada 5 em 5 estrelas

Delivery was great

Delivery was great. I was kept updated with times etc.
The bed is perfect. Easy to set up and looks really lovely. The headboard is so nice. My son is very happy.

5 de fevereiro de 2026
logótipo da Next Divan

Resposta da Next Divan

Thank you so much for your lovely feedback.

We’re really pleased to hear delivery went smoothly and that you were kept updated throughout. We truly appreciate your support and hope you enjoy the bed for years to come.

Classificada 5 em 5 estrelas

Fantastic service Next Divan - quality bed & mattress

Everything from ease of ordering online, delivery and assembly of our new bed was seamless.
Very happy with the bed itself - comfortable, well made quality bed and mattress.
A very happy customer 😊

31 de janeiro de 2026
logótipo da Next Divan

Resposta da Next Divan

Thank you for your wonderful feedback.
We are delighted to hear that everything from ordering to delivery and assembly went smoothly, and that you’re happy with the comfort and quality of your new bed and mattress.

Your support means a lot to us, and we’re so pleased you had a positive experience :)

Classificada 5 em 5 estrelas

Very pleased

Great prices, fast delivery and really good communication on the day of delivery.

Thank you

2 de fevereiro de 2026
logótipo da Next Divan

Resposta da Next Divan

Thank you for your kind feedback. We appreciate your support and hope you enjoy your new bed :)

Classificada 3 em 5 estrelas

Comfortable bed but better design putting together needed

We liked the finish of the bed and it comfort, however it was really stressful trying to put clips under the bed as they kept popping back out. Better design needed to keep beds attached.

9 de fevereiro de 2026
logótipo da Next Divan

Resposta da Next Divan

Thank you for your feedback, We are sorry to hear you experienced difficulty with the U-clips. That certainly shouldn’t cause unnecessary stress during assembly. Please email us at info@nextdivan.co.uk with your order details and, if possible, a photo of the clips in place so we can look further into the issue and assist you promptly.

Classificada 1 em 5 estrelas

One of the divan bases was damaged and…

One of the divan bases was damaged and the phone number on your website and the receipt is invalid so Ive filled out a form for you to call me but I’m not holding my breath.

1 de fevereiro de 2026
logótipo da Next Divan

Resposta da Next Divan

We are very sorry to hear that one of your divan bases arrived damaged and for the difficulty you experienced trying to contact us, we completely understand your frustration.

A replacement base has been booked to be sent out to you, and our priority is to put this right as quickly as possible. Thank you for bringing this to our attention and for your patience while we resolve the issue.

Classificada 1 em 5 estrelas

Missing Items

Got delivered the bed with missing screws so the bed is now being used without any assembly done. After emailing about the missing screws they said the missing pieces will be delivered shortly but nothing ever came.

5 de fevereiro de 2026
logótipo da Next Divan

Resposta da Next Divan

Dear customer, we are very sorry for the delay and for the inconvenience caused by the missing screws. We did arrange for these to be sent, however Royal Mail have recently been experiencing delivery delays which appear to have affected your parcel. We have now resent another package to you to ensure you receive the parts as soon as possible.

Thank you for your patience, and please let us know if there is anything further we can help with.

Classificada 5 em 5 estrelas

Easy to navigate the site and a legit…

Easy to navigate the site and a legit company (i was skeptical even after checking trust pilot).
Bed was good price, delivery was amazing they kept me informed the entire time. Was only few days after ordering it was delivered. Even called me before to say theyre on the way. Bed is quality, looks nice. Just what I needed

8 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent quality and great value

amazing deal - Divan bed, frame & mattress are exactly as described.
The quality of Divan base is excellent and mattress is very comfortable and feels like good quality
Really pleased with the purchase and would definitively recommend.

31 de janeiro de 2026

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