Nexuspeptides Opiniões 

Resposta da Nexuspeptides

6/08/2026

Thank you for taking the time to leave feedback.

We should be clear about something important: all products sold by Nexus Peptides are supplied strictly for laboratory research purposes only. They are not sold for human consumption, and we are not able to comment on or advise about personal use, expected outcomes, or dosing of any kind.

What we can speak to is composition. Every batch we sell is independently analysed by a third-party laboratory, and the certificate of analysis is published on the product page so the batch number on the vial can be matched directly against its test results. Our Retatrutide is verified at over 99% purity:

https://nexuspeptides.com/product/retatrutide-5-10mg10-vials/

If there is anything wrong with your order itself — the product received, packaging or shipping — please contact us directly and we will look into it right away.

Resposta da Nexuspeptides

13/06/2026

Hi Burton,

Thank you for taking the time to share your experience. We want to be fully transparent and address everything you raised.

First and foremost — we sincerely apologize. This is not how we operate and not the experience we ever want any customer to have. What you went through was genuinely unacceptable and we take full responsibility for the delays and poor communication.

To give some context for other readers: Burton's original order was for a product that turned out to be out of stock. We offered a full refund at that point. When we found an alternative, that item also became unavailable — again completely outside of our normal operations and we offered a refund again. We understand how frustrating this must have been and we deeply regret that it dragged on for as long as it did.

Regarding the FedEx tracking — the package has been shipped from our international warehouse. Tracking updates for international shipments only become visible once the package physically arrives in the US and is scanned by FedEx domestically. This is normal for international shipments and not an indication that anything is wrong.

We expect the package to arrive within the next few days. If for any reason it does not arrive we will issue a full refund immediately — no questions asked. We have never left a customer without their product or their money and we are not about to start now.

Burton, we would also like to make this up to you beyond just the delivery. Please reach out to us directly at support@nexuspeptides.com and we will make sure you are taken care of.

We are truly sorry and we are committed to making this right.

Nexus Peptides

Resposta da Nexuspeptides

10/05/2026

Hi,

We are sorry to hear about your experience and completely understand your frustration. This is not the standard of service we hold ourselves to.

We have been experiencing a higher than usual volume of orders and inquiries which caused delays in our response times. We sincerely apologize for this.

We would really like to resolve this for you as quickly as possible. Please reach out to us directly via WhatsApp at +31 6 23157101 or email us at support@nexuspeptides.com and we will make sure your order is handled immediately.

We value every customer and want to make this right.

Nexus Peptides