A little disappointed as this website is charge almost DOUBLE of how much are actually tickets are. Don’t bother buying tickets online and instead pay 47$ per person in person and not $70. Payed $70 f... Ver mais
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Leia as opiniões dos outros
We loved it all! Niagara takes flight was probably my favorite! Very emotional, breathtaking, beautiful experience! We purchased VIP passes. Great value! The only negative would be standing in line fo... Ver mais
The staff were friendly and informative. The ride itself was awesome! Only three tips to improve the experience and they all relate to the online booking site: (1) Inform ticket buyers to watch for t... Ver mais
We didn't benefit of the Niagara Falls Boat Tour: Waterfront Experience as was expected. Nobody told us where to go when we scan the tickets. We couldn't find anyone at the meeting location. I ther... Ver mais
Informações sobre a empresa
Escrito pela empresa
Niagara Falls Tour Canada is a trusted tour operator specializing in unforgettable sightseeing experiences at Niagara Falls. We offer professionally guided day tours, private tours, and customized travel packages from Toronto and surrounding areas, featuring top attractions such as the Hornblower Niagara Cruises (seasonal), Voyage to the falls, Journey Behind the Falls, Skylon Tower, Niagara-on-the-Lake, and local wineries. Our focus is on providing safe, comfortable, and memorable experiences with knowledgeable guides, modern transportation, and exceptional customer service. Whether you're visiting Niagara Falls for the first time or returning to explore more, we're committed to delivering a seamless and enjoyable tour from start to finish.
Informações de contacto
Estados Unidos da América
- support@niagara-falls-canada.com
- niagara-falls-canada.com
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Wait time to get in the ferry an hour
Wait time to get in the ferry was over an hour. We bought our ticket online but still had to wait in the same line as people who just showed up. Why bother selling online tickets with a time slot if you're not going respect it.
This website is a scam! They charged me extra!! Clear robbery
Don’t buy from this website. They charge you extra!!! The tickets are about 40 dollars if you get from the official website, but this website charges 80 dollars for the tickets.
You charge 20 dollars more than the…
You charge 20 dollars more than the place charge of you buy it there.
That is a 40% more expensive than people paid for the same trip if they buy it in situ.
A complete rip off.
And also, of you want to be at the front,you also have to pay extra and get a golden rain coat...another outrageous way to get money from.yhe tourist...it wasn't like that.
We loved it all
We loved it all! Niagara takes flight was probably my favorite! Very emotional, breathtaking, beautiful experience! We purchased VIP passes. Great value! The only negative would be standing in line for 25minutes waiting to book appointments for event times. Should have at least 2 staff windows open at all times!
Helpful support team
I booked tickets from this site. Their support team is very helpful.
Amezing Experience And customer service…
Amezing Experience And customer service was very good creatd the ticket by wrong email but got the call from customer service team and fixed the issue same time.
Best service
Best service , got the tickets in minutes and the process was super smooth , will recommend this to all , the tour was great , one of the best experience I ever had
Got the Best Deal For Group Tour.
The Staff was super friendly and the…
The Staff was super friendly and the booking process is simple and easy had a great time while visiting the tour and hoping to be back again next year….
The intensity of spray was amazing…
The intensity of spray was amazing fantastic 💯👌
Paid twice for the tickets
I bought a ticket online which was available for ride for two hours later. I found tickets on kiosk for immediate boarding so I bought them. Asked to cancel the online tickets, they refused to cancel, because of 48 hours notice. It doesn't make sense because I bought the tickets 5 minutes ago for two hours later. So I paid twice for the same boat ride.
This is a misleading website
This is a misleading website! The cost of the boat ride is almost double if you buy it here! Don't buy from this site! Buy from the official website or directly at the location!
The time spent in line which the staff…
The time spent in line which the staff described as disappointing and disastrous was. It took over and hour and half for a schedule at 12:15 boat ride to even get to the boat, because the lines where so off. We ran late for leaving and that just domino effected all other things. I was left annoyed and thinking the Maid of The Mist is cheaper faster and creates less damage to the waters being electric. Disappointing and waste of my money.
Easy website navigation and purchasing…
Easy website navigation and purchasing of tickets! Experience was unbelievable. Would highly recommend. Great family moment.
Scam tickets and you would not refund…
Scam tickets and you would not refund my money. Do not recommend. You should be shut down.
too expensive.
too expensive.
feeling scam.
slow processing speed and unacceptable redund policy.
no additional value provided.
Very disappointing pricing
Very disappointing pricing. The ticket price is much higher than the official website. The official price is $47.95, but you charge $69.95 for the same boat cruise. That's a significant markup with no clear explanation. I recommend booking directly through the official site to avoid paying extra.
It was a frustrating experience.
It was a frustrating experience.
I did the reservation but did not receive the ticket and I waited at the gate for sometime as they could not let us in without the ticket. From there I reached out to the support requesting for assistance.
The feedback I received from your support team was not satisfactory as they justified everything was correct. If things were right, then why would I reach out to the support team reporting that I did not receive the ticket at that time.
I was going to drop other reviews too about my experience.
Also, There was no contact number that I could find for your support team.
It is amazing.
Great boat and fireworks experience!
Short wait time to get on the boat and plenty of space since they used two boats for the fireworks and travel to the base of the falls. Staff were friendly.
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