Great range of sizes. Easy ordering on-line. Fab fabrics & designs. Just received my 5th pair. Beautiful.
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Leia as opiniões dos outros
The Night Store has recently been taken over and aim glad to say thank god it has. Having placed an order a few weeks back, I received no communication at all and after the third attempt decided that... Ver mais
A empresa respondeu
I ordered pjs and a matching dressing gown. I had some quality issues but I was emailed straight away and a full refund given. I would definitely order from them again. Great customer service.
A empresa respondeu
I ordered some pyjamas in April after the new owner Deb had taken over and recieved my order super quickly and have been very impressed at the customer service. The Aperol Spritz pyjamas are gorgeous,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are The Night Store, a size-inclusive nightwear brand with a vision to design pyjamas for everyBODY.
Informações de contacto
Reino Unido
- hello@thenightstore.co.uk
- night-store.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy Shopping
The items are really great quality and have been worth the wait during the transition period between the old and new company owners. The new owners of The Night Store have been great at updates and keeping their customers updated . Thank you - I will continue to be a happy shopper !

Resposta da The Night Store
Waited while the ownership changed but…
Waited while the ownership changed but received same quality good as before, just took some follow up but very happy with good
Brilliant customer service
The customer service was excellent, I would definitely order again. 😊
We are big fans!
I'm saddened to see the negative reviews here. I have only had great experiences with The Night Store. It sounds as though there have been some issues recently, which seem to be being ironed out with the new owners. The loungewear is THE most comfy! We also had amazing Christmas pyjamas last year. Please keep going The Night Store ... we are big fans!
The most lovely pjs and lounge wear..
The most lovely pjs and lounge wear... great for yourself or for others as a gift.
Really quick delivery and lovely pyjama…
Really quick delivery and lovely pyjama set purchased for my partner - will be returning!
The new owners answered my queries…
The new owners answered my queries quickly
Originally ordered a set in January
Originally ordered a set in January, arrived but didn’t like the colour but loved the set and quality! Exchanged for another colour but then waited weeks for an update. The company had been brought and the new owners were amazing jumping in to action to sort out and got the sent sent within a few days. Products are great customer service with the new owners is now 10/10, thank you so much!

Resposta da The Night Store
As per my previous review the company…
As per my previous review the company has been taken over by new owners and their customer service has been amazing, 5* !!!!!
All monies have been refunded and my faith in the company restored.
Thank you so much, I imagine the company has a lot of negativity to turn around from the last owners but they are definitely dealing with it the right way xx

Resposta da The Night Store
Amazing customer service!
Unrecognisable from the company I've previously dealt with. I honestly can't fault the customer service I've received since the new owners took over, thanks Deb and team! I'm so pleased with my loungewear, I'll definitely order again.

Resposta da The Night Store
I had a great experience with the night…
I had a great experience with the night store, I ordered some pyjamas and the customer service was brilliant, fast response and instantly resolved.
I am really shocked at some other reviews as the company I have dealt with is worlds apart and so helpful.
Will shop again!

Resposta da The Night Store
Great shopping experience
Great shopping experience. Lovely night clothes, easy to order. Good communication since new owners have taken over and updates on deliveries. Will be ordering again soon.

Resposta da The Night Store
I Purchased a pair of pyjamas for my…
I Purchased a pair of pyjamas for my daughter who is very happy with them. The customer service team were excellent. Would definitely buy again.

Resposta da The Night Store
Bought a large order of night wear for…
Bought a large order of night wear for my wife and they couldn’t have been more helpful and the product was amazing. Couldn’t recommend more.

Resposta da The Night Store
Thank you!
Great stuff, very happy with the product and the new people seem lovey! Good luck!

Resposta da The Night Store
Amazing Customer Service!!
Since being taken over the customer service is amazing, products are amazing and I’m one very happy customer would recommend them to anyone!!

Resposta da The Night Store
The Night Store has recently been taken…
The Night Store has recently been taken over and aim glad to say thank god it has. Having placed an order a few weeks back, I received no communication at all and after the third attempt decided that I’d been scammed. Thankfully, I received a response last week from the new owners who have been incredible at communicating with me and dealing with the backlog of orders including mine. Please give this company a chance to improve the ratings.

Resposta da The Night Store
Five stars to The night store team
Five stars to The night store team
My query was dealt so quickly and professionally
❤️

Resposta da The Night Store
I had previously placed an order with…
I had previously placed an order with The Night Store under the previous owners and unfortunately experienced a number of issues. However, since the company has changed ownership, my experience has been completely different. Debs was incredibly helpful and quick to resolve the situation, and after I got in touch, my new set arrived within just two days.
The customer service was excellent and really reassuring, and the loungewear sets themselves are beautiful, comfortable, and great quality. It’s clear the new team genuinely cares about their customers and the service they provide.
Because of this positive experience, I’ll definitely be ordering from The Night Store again and would happily recommend them to others looking for lovely, comfortable loungewear.
Thank you!

Resposta da The Night Store
Fantastic turnaround!
After having a bad start ordering stock from this company in January the new owners have exceeded expectations. Once contacted explaining the issue my item was sent out via next day delivery. I am really pleased with the set it’s really comfortable and high quality, i will be purchasing more! Thanks again!

Resposta da The Night Store
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