NIKITA Opiniões 

1154
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nikita Tunapark Eskilstuna, Bästa Felica !!! Tack för en ABOLUT HELT FANTASTISK SLINGNING OCH KLIPPNING !!! Jag har gått hos många olika frisörer och gjort slingor och klippt mig. Aldr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really love this brand! The jewellery is amazing quality and unique. The customer service is fantastic. Items are sent out so quickly too. I started off with the ear cuffs that are so pretty, great qu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

OMG the hinged ear cuff is amazing! It is so so pretty and really dresses up the ear. It is so well made and looks way more expensive than it is, the quality is top notch! I will definitely be orderin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fast delivery of a beautiful ear cuff, lovely packaging also, perfect for a gift. I wore it right away, pain free, worn all day and its stunning! Love it!

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Loja de artigos domésticos
  4. Loja de lembranças

Escrito pela empresa

Empowering jewellery & home décor for women. A proud independent, sustainable, female-owned brand. Specialising in quality 18k plated, water-resistant affirmation jewellery as well as quirky, uplifting homeware.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1154)

122 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This is the second purchase ive made

This is the second purchase ive made. The first i ordered one ear cuff, test the waters as they say. Omg, its beautiful. Clips on perfectly. Looks amazing. Doesn't move or hurt. I got a free chain, thank you. Ive now just placed an order for 3 ear cuffs ready for my holiday in all different colours and a bracelet and im getting another free chain. I wished companies would take advice from this one. Free next day delivery without spending an arm and a leg. I received a WhatsApp message, thanking me and an email. I also received a discount code for my next order. Exceptional customer service. Would highly recommend. Products are really, really beautiful

18 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

It’s my first time buying and I was…

It’s my first time buying and I was looking for an ear cuff for the holidays and the ones I’ve previously had were so painful and this website had so many pretty things which I made an order and absolutely in love with the ear cuff, pain free and the candles are lovely. Thank you

14 de julho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Julie,

Thank you so much for your lovely review!

We’re so happy you found us and that you’re loving your ear cuff! It’s amazing to hear that you can wear it comfortably all day, especially after having painful experiences with others.

Thanks again for your support, and we hope you enjoy your Nikita goodies!

Lily x

Classificada 2 em 5 estrelas

So just ordered my third cuff

So just ordered my third cuff, first one became loose so it was replaced, that one now loose so reordered from Amazon this time , fingers crossed for third time lucky 🍀

10 de julho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Sarah,

Thank you for taking the time to share your experience, and we're so sorry to hear this has happened again. This certainly isn't the experience we want any of our customers to have, especially after we've already replaced your first ear cuff.

We'd really love the opportunity to learn a little more about what's happened and see how we can help make things right for you. When you have a moment, we'd be so grateful if you could email us at enquiries@nikitabyniki.com with a few more details. Our team will be more than happy to look into this personally and do everything we can to find the best solution for you.

Thank you again for your feedback, Sarah. We genuinely appreciate your continued support, and we hope to hear from you soon.

With love,
Lily x

Classificada 5 em 5 estrelas

Fantastic jewellery!

I first saw Nikita products when Dani Blythe was talking about the jewellery on her Instagram and ordered a couple pieces and loved them! It was approaching my 40th Birthday and I asked family for vouchers so that I could buy the ear cuffs. And they are exactly as advertised you can wear them all day and they dont hurt in the slightest!
Also the delivery was extremely fast and the customer service was fantastic, they responded to my enquiries very fast. Would highly recommend!!

21 de junho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Tessa,

Thank you so much for your lovely review! We're so happy you're loving your jewellery, especially the ear cuffs! It means the world to hear they lived up to your expectations.

Thank you for your kind words about our customer service too, and for recommending us. We hope you continue to enjoy your Nikita pieces! ✨

With love,
Lily x

Classificada 5 em 5 estrelas

Nikita Tunapark Eskilstuna

Nikita Tunapark Eskilstuna,

Bästa Felica !!!

Tack för en ABOLUT HELT FANTASTISK SLINGNING OCH KLIPPNING !!!

Jag har gått hos många olika frisörer och gjort slingor och klippt mig. Aldrig har jag upplevt en så duktig och noggrann frisör.

Blev såååå bra !!!
Supernöjd nybliven stamkund.

Karolina W (sambo Acke)

3 de julho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hi Karolina,

Thank you so much for your lovely review! We think this may have been intended for another Nikita, as we're a jewellery brand rather than a hair salon.

We hope your kind words make it to the right Felica, and we're so glad you had such a great experience! x

Classificada 5 em 5 estrelas

Hinged Ear Cuff

Love my hinged ear cuff most comfortable earring ever worn! Would highly recommend and even purchased another one for my daughter but in a different colour.

3 de julho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hi Steve,

Thank you so much for your lovely review! We're delighted to hear you're loving your hinged ear cuff and that it's the most comfortable earring you've ever worn.

It means so much to us that you would recommend us, and we're honoured that you've even bought one for your daughter. We hope she loves hers just as much!

Thank you again for your wonderful support.

Warm wishes,
Lily x

Classificada 5 em 5 estrelas

Perfect!

Loved it so much that as soon as it arrived I ordered another one and will be adding again soon. I keep forgetting that I’m wearing them as you can’t feel them at all once they are on. Arrived really quickly and in lovely packaging. Seriously couldn’t fault anything at all.

24 de junho de 2026
logótipo da NIKITA

Resposta da NIKITA

Hey Sarah,

We're so happy to hear you're loving your ear cuffs so much that you ordered another pair as soon as they arrived! Knowing they're so comfortable that you forget you're even wearing them is exactly what we hope for.

We're also delighted that you were pleased with the speedy delivery and the packaging. Thank you so much for your kind words and for your continued support - it truly means the world to us.

We can't wait to welcome you back again soon!

Warm wishes,
Lily x

Classificada 5 em 5 estrelas

I made an error on my order and the…

I made an error on my order and the customer service was second to none really helpful and sorted everything - would definitely recommend them - plus the ear cuff is amazing

24 de junho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hi Suzanne,

Thank you so much for your lovely review! We're so pleased we were able to help get everything sorted for you.

It really means a lot to hear that you had a great experience with our customer service, and we're even happier to know you're loving your ear cuff!

Thank you for taking the time to share your experience and for your recommendation. We truly appreciate your support and hope you continue to enjoy your jewellery.

Warm wishes,
Lily x

Classificada 5 em 5 estrelas

My wife loved the ear ring we got her…

My wife loved the ear ring we got her for her birthday, fits perfect and a good quality. Really like the customer approach of the business, with a free chain on offer and great engagement

14 de junho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Dane,

Thank you so much for this - a birthday gift that lands perfectly is always the goal! We're so glad your wife loved her earrings and that the quality didn't disappoint. It means a lot that you noticed the little extras too. Hope she wears them well!

Lily,
Nikita by Niki

Classificada 5 em 5 estrelas

Purchased the coloured stone ear cuffs

Purchased the coloured stone ear cuffs, they look lovely on and do not pinch, making them very comfortable to wear. Very pleased with the quality and delivered very quickly.

26 de maio de 2026
logótipo da NIKITA

Resposta da NIKITA

Hey Sarah,

Thank you so much for your lovely review! We're so pleased to hear the coloured stone ear cuffs are comfortable and that you're happy with the quality. Speedy delivery is always the goal too! We hope you love wearing them. See you again soon!

Lily,
Nikita by Niki

Classificada 5 em 5 estrelas

I was doubtful...

I was inundated with ads for the pain free ear cuff and as an avid piercing lover I had to give it a go, I actually didn't have much faith in it, I try to gravitate my shopping towards independent sellers, especially if they are women (girl power and all that jazz) but I tend to find 9/10 they end up being drop shippers. Not with this brand.

Ear cuff is indeed pain free, well made and all sparkly. It came well packaged in gift bags within a gift box, branded, eco-friendly packaging, "How to Wear" leaflet and a little pamphlet on their story. My cuff arrived with not only the free gift advertised but also a chuckle inducing "Perv Protector" laptop camera cover.

Will be ordering more colours and other pretty things again soon!

16 de junho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Sara,

Thank you so much for this, it honestly made our day! We're so glad the ear cuff won you over and that you loved all the little extras that came with it - the Perv Protector is always a fan favourite! Supporting independent, women-owned brands means the world to us, and we can't wait to welcome you back for more. See you soon!

Lily,
Nikita by Niki

Classificada 3 em 5 estrelas

My ear cuff fell off multiple times and was eventually gone

My ear cuffs are really pretty but unfortunately the first one I tried fell off multiple times before disappearing completely. I was really disappointed given that that company's USP is that the cuffs are secure and stay on all day. I spoke with Nikita who told me this wasn't something they'd come across before but if I ordered another product they would send me a replacement. I wasn't keen to spend more money on something that would fall off so I appealed for another resolution. After a few emails back and forth I was told I was putting the company in a tricky position. Having worked in retail and hospitality directly with customers all my working life I was a little shocked by this response. After I wrote a honest review I was then offered a replacement which seems much more secure.

15 de junho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hi Theo,

Thank you again for taking the time to update your review. We really appreciate your honest feedback, and we're so sorry that your initial experience with your ear cuff wasn't the one we always hope our customers will have.

When you first got in touch, we understood that the ear cuff had unfortunately been lost after falling off. As it was no longer available for us to inspect, we were in a tricky position when it came to determining whether the issue was due to a fault or another factor. Had we known from the outset that the ear cuff itself was faulty, we would have been more than happy to replace it straight away.

We're so pleased we were able to send you a replacement in the end, and we really hope you're loving it and finding it much more secure.

We never want any customer to feel disappointed, and if something doesn't seem quite right, we're always here to listen and do everything we can to help find a solution. Your feedback is genuinely appreciated, as it helps us continue to improve both our products and the experience we provide.

Thank you again for your support, Theo, and we hope you're now able to enjoy wearing your ear cuff with confidence.

Warm wishes,
Lily x

Classificada 3 em 5 estrelas

I have supported this brand through…

I have supported this brand through multiple purchases because I genuinely like supporting small businesses. However, I’ve become increasingly disappointed by the gap between what this brand promotes and what I’ve experienced as a customer.

The messaging is heavily focused on empowerment, community and appreciating customers, yet customer interaction often feels selective. Some customers appear to be consistently acknowledged while others, despite making repeated purchases, seem to go unnoticed.

I also found the owner’s engagement on social media inconsistent. When followers ask where featured items have been purchased, some seem to receive direct links and detailed responses, while others are given vague answers or no meaningful information at all. I experienced this myself and found it disappointing.

I was also disappointed to find that a necklace marketed as tarnish-free has already started showing signs of wear.

No business is perfect, but authenticity matters. If a brand chooses to build its reputation around certain values, customers should be able to see those values reflected in both the products and the customer experience.

This isn’t written by a hater. It’s written by a customer who has spent money with the business, wanted to continue supporting it, and ultimately felt let down.
I have chosen to leave this review anonymously, as I do not feel comfortable being identified as the customer behind this feedback. However, I believe honest feedback is important, particularly from those who have genuinely supported a business.

7 de junho de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey,

Thanks for taking the time to leave this feedback.

I'm genuinely so sorry to read that this is how you've felt as a customer, especially after supporting us through multiple purchases. We really do appreciate every single person who chooses to shop with us, so it's upsetting to hear that you've felt overlooked.

I'm particularly sorry that you've felt like you're not being responded to on social media. We do our absolute best to reply to every comment and DM we receive. If you're referring to comments on our social ads, these can be incredibly difficult to keep on top of due to the volume we receive, but we always try our very best to respond to as many people as possible.

I'd really appreciate the opportunity to understand more about your experience and the concerns you've raised, including the issue you've mentioned with your jewellery. As your review has been left anonymously, I'm unable to identify you or look into this further from the information provided.

If you're happy to do so, please contact me directly at creative@nikitabyniki.com. I'd love the chance to speak with you personally, better understand what's happened, and see if there's anything I can personally do to help.

Thank you again for your feedback, and I hope to hear from you.

Best wishes,
Maddie

Classificada 5 em 5 estrelas

Most beautiful and comfortable cuff

Super easy to order, the item arrived the next day and is the most gorgeous, comfortable cuff ever! I’ve had so many compliments on it I might need to buy another one…!

27 de maio de 2026
logótipo da NIKITA

Resposta da NIKITA

Hi Rachel,

Thank you so much for your lovely review! We're delighted to hear your ear cuff arrived quickly and that you're finding it both gorgeous and comfortable. It makes us so happy to know you've been receiving lots of compliments too! ✨

Thank you for your support, and we'd love to welcome you back for another one soon.

Best wishes,
Lily xx

Classificada 5 em 5 estrelas

Great ear cuff

I bought an ear cuff (silver) as I’ve been debating whether to get a piercing or not for ages! I wanted to see what it looked like. It’s so easy to wear, feels comfortable and adds pretty sparkle!

Nikita seems like a professional company. Easy to order, quick delivery and I was kept updated throughout the process. I recommend Nikita.

27 de maio de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey,

Thank you for taking the time to leave such a lovely review! We're happy to hear you're enjoying your ear cuff and that it gave you the chance to try the look you wanted.

It's also wonderful to know you had a great experience with our ordering process and delivery. Thank you for your recommendation and support - it means so much to us!

Best,
Lily x

Classificada 5 em 5 estrelas

Beautiful silver coloured ear cuffs…

Beautiful silver coloured ear cuffs which are so comfortable that I actually forgot I was wearing them! No pinching .. no pain! Came with a free necklace which is also gorgeous but broke after 2 wears… very disappointing

25 de maio de 2026
logótipo da NIKITA

Resposta da NIKITA

Hey Noonie,

Thank you so much for your lovely review. We're so happy to hear you're loving how comfortable your ear cuffs are, and that you're enjoying the free necklace too.

We really appreciate your support to our small, female-owned business!

With love,
Lily x

Classificada 5 em 5 estrelas

Great customer service - great ear cuffs

Great customer service from Nikita - I had a few questions and they always replied speedily and were so nice! Ear cuffs arrived the following day and so comfortable - will def buy some more! Highly recommend them… from a VERY satisfied happy customer! 🤗👍

22 de maio de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Alison,

Thank you so much for taking the time to share such a lovely review! We're thrilled to hear that your ear cuffs are so comfortable you forgot you were wearing them, that's exactly what we aim for! Thank you for your support, and we hope you continue to love wearing your pieces.

With love,
Lily

Classificada 5 em 5 estrelas

The ear cuffs are beautiful and they…

The ear cuffs are beautiful and they truly are pain free. I recently had surgery on my lobes as my piercings had become very enlarged. With these ear cuffs I can still wear earrings. Obviously once I can have my ears repierced I will continue to wear them. So good that I have just ordered some for my daughter’s birthday. Exceptional customer service.

24 de abril de 2026
Opinião espontânea
logótipo da NIKITA

Resposta da NIKITA

Hey Carole,

Thank you so much for sharing your feedback. We're really glad to hear you're able to enjoy wearing your ear cuffs comfortably, especially after your surgery, and that they’ve given you a way to still wear earrings in the meantime. It means a lot to know you’ve also chosen some for your daughter’s birthday. We truly appreciate your kind words about our service and support. xx

Classificada 5 em 5 estrelas

Absolutely beautiful and brilliant…

I have just completed my first purchase with Nikita. The ear cuffs are beautiful, I also received a necklace as a free gift and ordered a £5 lucky dip which was a gorgeous trinket box - a lovely surprise!
I also ordered some coasters for a friend (first Christmas present ticked off the list!) and they are really lovely.
I would definitely recommend this company as I’m so impressed with the service as well as the products. It all arrived the next day too, and delivery was free for my order. Absolutely brilliant!

13 de maio de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais