the level of customer service is unparalleled. We used 96 Shades as an incentive at a tradeshow - for customers to give us testimonials. Give a testimonial - get a pair of sunglasses. It was insanely... Ver mais
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JACK IS THE BEST! He is accommodating, friendly, and professional. I always feel comfortable going in to browse and see what's new (and I get my MJ's cleaned while I'm there)! I also loved getting a... Ver mais
Great experience too bad shipping takes sooooo long. Poney express would be faster.
A empresa respondeu
Incredible customer service from start to finish! Everything from the texts to update me on shipping, the online support to find the perfect pair, and even the details in the packaging were wonderful.... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re a sunglass company with a passion for helping every customer find their perfect pair. From our humble beginnings in Stone Harbor, NJ to our online launch 17 years later: How Shades on 96th Street became NINETY SIX SHADES.
Informações de contacto
Estados Unidos da América
- support@ninetysixshades.com
- ninesixshades.com
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great and fast customer service
Didn’t have what I wanted in stock. Was able to work with them to switch more order in one business day and got the shades like 3 days later. Easy and fast.

Resposta da Ninety Six Shades
Excellent service and whole process…
Excellent service and whole process made it easy!

Resposta da Ninety Six Shades
Great experience too bad shipping takes…
Great experience too bad shipping takes sooooo long. Poney express would be faster.

Resposta da Ninety Six Shades
Easy to use site
Easy to use site. Good service when I had a question. Delivered on time in nice packaging.
Unparalleled Customer Service
the level of customer service is unparalleled. We used 96 Shades as an incentive at a tradeshow - for customers to give us testimonials. Give a testimonial - get a pair of sunglasses. It was insanely successful and Sam was great onsite managing the entire process.
Great Service and Product
I used 96 Shades for a work/customer event and they were so amazing to work with and quick turnaround. Quality products, too! Would highly recommend them!
Great Service
Danielle was very knowledgeable and helpful with my prescription sunglasses.
I had a great experience shopping on…
I had a great experience shopping on this website! They have a huge variety of shades to choose from, and the site is extremely easy to navigate. Everything was very well described, which made it simple to find exactly what I was looking for. On top of that, the pricing is very competitive. I’ll definitely be shopping here again!
Late delivery with zero communication
Late delivery with zero communication. Not impressed.
The best!
I had an awesome experience at 96 Shades in Beach Haven! Their selection is huge, with so many styles to choose from. What really made my visit stand out was Sam. He was incredibly helpful—patient, honest, and genuinely invested in helping me find the perfect pair. He offered great suggestions without any pressure and made the whole process super easy and fun.
If you’re in Beach Haven and need some new sunglasses, definitely stop by.
The packaging that the gift came in
The packaging that the gift came in. The ease of finding the right shades to fit my face. Great experience
Both Danielle & Micheal at the Stone…
Both Danielle & Micheal at the Stone Harbour location went above and beyond assisting me. I had a pair of Maui Jim sunglasses that unfortunately were discontinued many years ago, their attention to trying to get new prescription lenses was appreciated. I highly suggest this location.
Awesome Selection of Sunglasses
I initially ordered a pair that I didn't quite like. They were happy to accept my return at no cost to me and send me a new promo code. I LOVE the new sunglasses I chose!!! They had a wide selection of high-end sunglasses, and delivery was very fast. Highly recommend :)

Resposta da Ninety Six Shades
Excellent service, very helpful
The experience I had in this store was amazing! The staff was so polite, nice and helpful. Best shades store in Beach Haven!!!

Resposta da Ninety Six Shades
They know what they are doing
Very fast in ordering and the getting them in the mail. Was order Monday night and had them by Wednesday

Resposta da Ninety Six Shades
Great Experience
Gift package was awesome. Ease of redemption was incredible. Inventory selection was perfect. Couldn't be more please.

Resposta da Ninety Six Shades
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