I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Ver mais
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Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Ver mais
A empresa respondeu
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Ver mais
A empresa respondeu
I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.
Informações de contacto
15B Leagrave Road, LU4 8HT, Luton, Reino Unido
- +44 1582 482395
- info@niralla.co.uk
- niralla.co.uk
2,8
Aceitável
148 opiniões
Não respondeu a opiniões negativas
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Amazing service
Amazing service. No job to small. Ordered whilst based in Scotland and delivered by 7:30 same day in London. You really can't get any better than that. Superb custo er service and prices are very reasonable . Forgot to mention. Homemade and fresh. Amazing amazing amazing
29 de julho de 2021
Opinião espontânea
Resposta da Niralla
Thank you so much for taking the time to leave such a lovely review.
Excellent Quality sweets with super…
Excellent Quality sweets with super fast delivery and beautiful gift box. Highly recommended.
23 de julho de 2021
Resposta da Niralla
thank you for taking the time to leave a lovely review.
Excellent taste
Bought mix mithai for the first time. Overall excellent quality and taste. My personal favourites were ghulab jaman, ras gulla, laddu, plain sohn halwa and brown barfi. Will be ordering soon IA.
17 de julho de 2021
Resposta da Niralla
thank you somuchfor your lovely review
Excellent ontime international delivery.
8 de julho de 2021
Resposta da Niralla
thank you so much for taking the time to give us a review.
Never received the original delivery as…
Never received the original delivery as it was delivered to a wrong address. Got refund and were sent some sweets later just to say sorry. The sweets were nice and fresh.
22 de junho de 2021
Resposta da Niralla
I am sorry your first experience with us was so disappointing. We want our customers to be satisfied with our services and to love our product. I do hope you will not be put off from using us again.
Great Mithai and great service
22 de junho de 2021
Resposta da Niralla
Thank you so much for taking the time to leave us a lovely review.
They Provide Excellent Service
They Provide Excellent Service. I ordered from USA and they got it delivered in Uk right on time.
Thankyou for you wonderful Service
14 de junho de 2021
Resposta da Niralla
Thank you for taking the time to review us. We work really hard to ensure our customers are satisfied with our service.
5 star for outstanding customer service and quality of their product.
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long since I have experienced such an honest and kind business people. Hence 5star. Also, sugar free mithai tasted excellent. Couldn't believe they were sugar free. Looking forward to ordering my next box of mithai soon!!!
10 de junho de 2021
Resposta da Niralla
Thank you so much for your lovely review. It is very important to us that our customers receive the best product with the best service. Hope to see you again soon.
Thank you so much my family really…
Thank you so much my family really enjoyed it I will definitely recommend you to friends and family
7 de junho de 2021
Resposta da Niralla
Thank you so much for your kind review. We hope to see you again soon!
I received excellent service with a…
I received excellent service with a personal touch. I felt someone cared about me and my requirements.
31 de maio de 2021
Resposta da Niralla
I am so glad to hear that! We work hard to ensure we satisfy our customers' needs.
Delicious sugar free mithai!
29 de maio de 2021
Opinião espontânea
Resposta da Niralla
Thank you for taking the time to review us.
Resposta da Niralla
Thank you for taking the time to review us. We aim to please!
We always buy from nirala for every occasion!
We always buy from nirala for every occasion
23 de maio de 2021
Resposta da Niralla
Niralla hope you will visit again!
The best postal service mithai ever!
23 de maio de 2021
Resposta da Niralla
Thnk you so much! we aim to please!
Very timely arrival and great packaging.
21 de maio de 2021
Resposta da Niralla
Thank you so much. We work hard to make sure our customers are satisfied
I’m so happy with my experience
I’m so happy with my experience with Niralla. The customer service was above and beyond my expectations. Thank you for making my experience so great!
20 de maio de 2021
Resposta da Niralla
Thank you so much bhai. We work really hard to ensure our customers are satisfied with our product and service.
Excellent service
Excellent service. I’ve ordered online for mix Mithai (sweet); surprisingly I received the pack next day and also, taste were delicious. Pakistani style Mithai
Highly recommended
19 de maio de 2021
Resposta da Niralla
Thank you so much for taking the time to reply. We work hard to ensure excellent products and service!
A bit disappointing experience on this…
A bit disappointing experience on this occasion. Mithai seemed a lot more oily and not crisp. Also rasgulla bit didn't seem fresh.
15 de maio de 2021
Resposta da Niralla
I am disappointed you received lessthan perfect mithai. i can promise you it was exceptionally fresh as the run up to eid we were producing daily not weekly as we normally do.
The presentation was excellent
The presentation was excellent, sweets quality was good. Delivery was prompt (although would have been nice if it was delivered close to Eid since this was a Eid gift)
12 de maio de 2021
Resposta da Niralla
Thank you for taking the time to review. We had to get orders out as they arrived to ensure it was delivered on time as we have been experiencing delays with most courier companies.
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