Norelie UK Opiniões 366

Resposta da Norelie UK

24/02/2025

Hi,

Thank you for sharing your experience! We’re so happy to hear that both you and your husband find the insoles excellent for plantar support. It’s wonderful to know they are making a difference for you both.

If you ever need anything else, feel free to reach out. Wishing you continued comfort with every step!

Resposta da Norelie UK

20/02/2025

Hi,

Thank you for your lovely feedback! We’re delighted to hear that our support team could assist you in finding your order number and that you had a positive experience with us. Your kind words mean a lot, and we’re always here to help with anything you need.

If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

Resposta da Norelie UK

20/02/2025

Hi,

Thank you for sharing your experience with us. We’re glad to hear that your concern was resolved and that you received a full refund. Your feedback is greatly appreciated, and we’re always here to ensure your satisfaction.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We value your trust and look forward to serving you again in the future.

Resposta da Norelie UK

19/02/2025

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience with our customer service team and that we could resolve the sizing issue quickly and at no cost to you. Your kind words truly mean a lot to us, and we’re thrilled to know that our efforts made a difference.

Providing efficient and friendly service is at the heart of what we do, and hearing your recommendation encourages us to keep delivering the best for our customers. If you ever need assistance in the future, we’re just an email away!

Resposta da Norelie UK

12/02/2025

Hi,

Thank you so much for sharing your experience! I’m truly sorry to hear about the issue with your original delivery, but I’m delighted that our team was able to assist you promptly and make things right. Your satisfaction is our top priority, and it’s wonderful to know that you felt at ease throughout the process.

I hope the 3-in-1 Knee Relief Pads work perfectly for you, and I’d love to hear how they help! If you ever need anything in the future, please don’t hesitate to reach out.

Wishing you comfort and relief!

Resposta da Norelie UK

12/02/2025

Hi,

Thank you for sharing your experience! I’m so happy to hear that our insoles have helped ease your discomfort from bunions. Knowing that they’re bringing you relief means a lot to us!

If you ever need any further assistance or have any questions, please don’t hesitate to reach out. Wishing you continued comfort with every step!

Resposta da Norelie UK

11/02/2025

Hi,

Thank you for your kind words! We’re delighted to hear that you’re happy with the product and that it was worth the wait. We truly appreciate your patience and will take note of the shipping timeframe to improve our service.

If you ever need anything, please don’t hesitate to reach out. Wishing you all the best!

Resposta da Norelie UK

31/01/2025

Hi,

We sincerely apologize for the lack of updates regarding your order. We understand how frustrating this can be and truly appreciate your patience.

Upon checking, your order is already in transit, and we will reach out to you directly with tracking details and the latest status to ensure you receive the right resolution.

Additionally, we want to clarify that we are not affiliated with any Chinese company. Our products are originally designed in Europe and sold exclusively through our own website.

Please rest assured that we are here to assist you, and we will provide further updates shortly. Thank you for bringing this to our attention.

Resposta da Norelie UK

28/01/2025

Hi,

Thank you for your kind feedback! We’re so pleased to hear that our knee pads have helped reduce your pain and made walking more comfortable. Knowing they’ve made such a positive difference for you means the world to us.

Your satisfaction is our top priority, and we’re thrilled that you’ve found relief using our product. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

Thank you again for choosing us!

Resposta da Norelie UK

28/01/2025

Hi,

Thank you for taking the time to share your experience with our Knee Heat and Vibration Treatment Device. We’re thrilled to hear that it’s working as well as you hoped and that it’s making a positive difference for you.

Your recommendation means so much to us, and we’re delighted to know that the device is helping with your arthritic knees. If you ever need assistance or have further feedback to share, we’re always here to help.

Thank you again for your kind words and support!

Resposta da Norelie UK

28/01/2025

Hi,

Thank you so much for sharing your positive experience with us! We are delighted to hear that the product is helping you regain sensation and flexibility in your foot.

Your kind words mean a lot to us, and we’re thrilled to know that we could make a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thank you once again for choosing our product!

Resposta da Norelie UK

22/01/2025

Hi Rodney,

I’m so happy to hear that it’s finally working for you! It really means a lot to us that you're satisfied. If you ever need anything else, don’t hesitate to reach out—we’re here to help!

Thanks again for your feedback, and have a great day!

Best regards,
Norelie

Resposta da Norelie UK

21/01/2025

Wow, it's great to hear that you like the product! We truly appreciate your feedback. Also, thank you for highlighting Fab's excellent customer service. He’s definitely one of our top-notch reps!

Resposta da Norelie UK

17/01/2025

Hi

Thank you for sharing your positive experience! We're delighted to hear that Fab was able to resolve your query so quickly and efficiently. If you need any further assistance, don't hesitate to reach out—we're always here to help! 😊

Resposta da Norelie UK

16/01/2025

Hi,

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you have experienced. We understand how important it is to receive timely and effective support, and we regret that our response has not met your expectations.

Please know that we take your comments seriously and will review our processes to ensure improvements. Once we have the necessary details, we will make it a priority to reach out to you directly and work towards providing a satisfactory resolution.

We value your input and hope to regain your trust in the future.

Resposta da Norelie UK

16/01/2025

Hi,

Thank you so much for your kind feedback! We’re thrilled to hear that the inserts have been helpful in correcting your foot position and improving your alignment. It’s fantastic that you’ve found them useful in multiple pairs of footwear.

We truly appreciate your recommendation and are grateful for your support. Should you need any further assistance or additional pairs in the future, feel free to reach out.

Thank you again!

Resposta da Norelie UK

16/01/2025

Hi,

Thank you for sharing your thoughts with us! We're glad to hear that you find the knee supports lightweight and easy to use. We completely understand that the level of support may take some time to fully assess, and we hope they provide the relief you're looking for as you continue using them.

If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out. We’re here to help!

Resposta da Norelie UK

15/01/2025

Hi,

Thank you so much for sharing your feedback! We're thrilled to hear that the insoles have helped alleviate the pain in your foot. Your satisfaction is our top priority, and we're so pleased to know that the product is making a difference for you.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Resposta da Norelie UK

12/01/2025

Hello,

Thank you so much for your kind words! We're thrilled to hear that our insoles have helped relieve your foot pain caused by Hallux Valgus, and that you’re recommending them to your patients as well. Your feedback means a lot to us, and it’s great to know our product is making a difference.

If you ever need anything or have any further questions, feel free to reach out. We’re always here to help!

Best regards,
Norelie

Resposta da Norelie UK

10/01/2025

Hi,

Thank you so much for your kind words! We're thrilled to hear that Ardinnes was able to assist you promptly and effectively. If you have any further questions or need additional support, don't hesitate to reach out. We're always here to help!