Norfolk Aromas Opiniões 

372
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The packaging could have been more robust in my opinion , luckily my purchases were in plastic containers. Aroma nice but diffuser liquid evaporated very quickly. Good price but one off purchase for m... Ver mais

Classificada 5 em 5 estrelas

Very happy repeat customer of Norfolk Aromas and used a variety of their products. Personal favourites are the hand wash, car air freshener and of course the wax melts. Such an amazing range of scents... Ver mais

Classificada 5 em 5 estrelas

So happy to have found this company, amazing products, always keep you informed of order status and omg the little vacuum fresh discs are divine! The rhubarb one is the best thing I've smelt in ages a... Ver mais

Classificada 5 em 5 estrelas

Like heaven in your house! I ordered a sample wax selection of the halloween fragrances and the scent throw is incredible, really high quality products! In addition Andrew was really helpful in offeri... Ver mais

Informações sobre a empresa

  1. Loja de velas
  2. também em
  3. Fornecedor de fragrâncias e aromas
  4. Loja de artigos de aromaterapia
  5. Loja de artigos domésticos

Escrito pela empresa

Norfolk Aromas, an exquisite luxury home fragrance business that specializes in handcrafted, vegan-friendly, and animal cruelty-free products. Nestled in the heart of Norfolk, England, Norfolk Aromas was founded with a profound passion for creating home fragrance items of the utmost quality.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

372 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,5

Todas as opiniões

(372)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I've still nor recieved my purchase

I've still nor recieved my purchase, it has been with everi now for 7 days. I ordered on the first, where is it coming from China???

7 de fevereiro de 2025
logótipo da Norfolk Aromas

Resposta da Norfolk Aromas

Hi Kelvin

Sorry to hear that your order hasn’t arrived. Checking the tracking it still shows it’s with Evri and as such must have got lost with them. We have promptly refunded the full order. Thanks

Classificada 5 em 5 estrelas

Lovely fresh scent

These little discs leave a lovely fresh scent in the room. I liked being kept informed of my order was ready and when it was dispatch. I like to support small businesses..

4 de janeiro de 2025
Classificada 1 em 5 estrelas

did not smell fragrance at all when put…

did not smell fragrance at all when put in hoover very disappointed

4 de janeiro de 2025
logótipo da Norfolk Aromas

Resposta da Norfolk Aromas

Hi Gill

Firstly, I'm really sorry that you have left a one star review for your order. We aim to give five star customer service with every order.

Unfortunately, we were not made aware of the issues with the vacuum discs before seeing this review, so we haven't been able to rectify it for you.

We want to get it right for all of our customers, so please do email me at sales@norfolkaromas.co.uk.

Thanks Andrew

Classificada 5 em 5 estrelas

Lovely perfume

I bought the vacuum fresheners , the perfume is lovely and strong ,and masks the smell of two doggies,only grip is they did take a long while to to arrive

1 de dezembro de 2024
Classificada 1 em 5 estrelas

It would help if there were collections…

It would help if there were collections times on the website. My order was taken by someone else. Not very professional

3 de dezembro de 2024
logótipo da Norfolk Aromas

Resposta da Norfolk Aromas

Hi Debbie

Sorry to hear that your order was taken by someone else.

We do ask our customers to notify us of when they intend on collecting their order and we can ensure it safely reaches the right person. Sadly on this occasion we didn't receive a message from you.

I know when you contacted us we immediately issued a full refund.

If you have any further questions please reach back out to us. Thanks!

Classificada 4 em 5 estrelas

Good product but inconsistent

This was my second order in a fortnight with Norfolk Aromas. Both my orders were for a defuser refill. Both smelt the same but this my second order was cloudy and smaller. This has left me disappointed and less trusting of the company. Excellent example of ‘shrinkflation.

30 de setembro de 2024
Classificada 5 em 5 estrelas

Amazing long lasting smells!

Never bought from you before but now I’m a customer for life!

The smells are amazing for the wax melts and fill the whole flat where I am.

Not too sickly or too low in scents that after a while you can’t smell it.

Don't have that problem with these!

Better than Amazon!

24 de agosto de 2024
Classificada 3 em 5 estrelas

Great products, if you don't mind waiting...and waiting

Lovely products but the delivery is painfully slow.
My order was marked as fulfilled well over a week ago and still no delivery. Of course this could be down to Royal Mail however I've had parcels delivered with a couple of days that were sent from other companies from the same area, using Royal Mail.
3rd order and the same lengthy delays.

1 de agosto de 2024

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