My normest wallet is guaranteed for life - it has totally came apart and it’s almost a year old - can someone please contact me to get this replaced? I love the wallet, but need it replaced. 513-417-6... Ver mais
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The "Premium Leather" of my walnut brown AirTag wallet began peeling (delaminating) a few months into use. There is nobody to complain to, as the normest-store.com website no longer exists. The same w... Ver mais
Produkt entspricht nicht den Bildern. Slide wallet klemmt schon bei drei eingelegten Karten. Schlechte Qualität. Kundenservice reagiert nicht. Keine Retoure über den Account möglich. Dem Paket kein re... Ver mais
Reagiert gar nicht auf Retouren-Anfrage. Weder per Mail noch per Formular. Im "Mein Konto" fehlt der Link um eine Retoure zu beantragen, kein Retourenschein im Paket. Absolut üble Qualität, Farbe "Roa... Ver mais
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TERRIBLE COMPANY - DO NOT BUY
I purchased the wallet earlier this year, had very few items in it and it ripped. I went through their “lifetime warranty” process online TWICE, and never heard back. There is no number to call or email to send to from what I could find (not that they would answer anyways). Customer service is nonexistent. Their wallets are cheaply made and do not care for the consumer at all. Absolutely do not buy their products
Customer service doesn't exist
Customer service doesn't exist, no way to return items
Do not purchase!!
Do not purchase!!! I bought a $100 AirTag Passport cover and it is cheap. I wanted to return. There is no way to process return online, get an address, or call them. There is zero customer service.
I wrote a poor review on their website, but they screen reviews and don't post. I suspect many are fake.
After writing a half dozen times with no response, the 45 days expired.
I rarely post reviews online, but I feel people should be warned against this one.
Junk.
Product took forever to be delivered. Damaged in shipment. The wallet is junk. Poorly made, thin material. Have requested a refund with no answer.
Filed a complaint with BBB AND FTC.
One week after receiving my wallet
One week after receiving my wallet, it ripped in two spots - in addition, the Apple AirTags dont fit - fall out often. I wrote- no reply.
SCUM - Please save your money.
A complete disgrace as a company
A complete disgrace as a company. It started by sending me to a Canadian website & showed a price I assumed was Canadian, when I ordered the wallet it changed to amount to account for exchange. I went to cancel the order & they would not accept a cancellation & said I would need to return for a full refund. It showed up but there is no way to actually get a refund or return the product through the websites. I have sent multiple emails & still have not heard from them.
No after sales service.
After receiving the wallet I chose to return it because of its poor quality. I found it difficult to contact them using their website. Eventually discovered an email address, but they have yet to respond several weeks later! They have no after sale service. Like none at all.
poor customer service
poor customer service. promise returns within 45 days, there is NO WAY to reach them other than send email. I have done that multiple times and no response.
Arnaque?
Le produit ne convient pas. J’ai tenté de joindre le service à la clientèle pour retourner le produit par courriel 3 fois et aucune réponse. Impossible de trouver un numéro de téléphone. Arnaque? Et en plus je suis inondé d’offres de rabais 2 à 3 fois par jour. Désolant.
This product is of a very poor quality, like really bad. You would write asking a return, no one answers. Typical fraudulent Chinese company.
This product is of a
Wish I had dug deeper into this…
Wish I had dug deeper into this company. The reviews on their website are obviously false. I ordered a Premium Leather Air Tag wallet. The design suites me and is what I was looking for, but quality is dollar store product. Within a few days my credit card had punctured the leather and all for corners were frayed. They say send photos but there is no capability to upload photos on their site and there is no record of repeated queries to CS.
Carbon fibre key holder arrived early…
Carbon fibre key holder arrived early and to be was under £20 and feels very cheap and design has a fault that when you tighten the screw you have to tighten it all the way to stop it from from coming undone - but this makes it almost impossible to get the key out - I tightened the screw enough to be able to get the key out but after an afternoon in a bag the screw had worked itself loose and the keys fell out- not a good key holder
Good quality!
I was also scary after read these reviews, but cardholder is quite fine. Good material, slot for airtag is solid! Everything is working. I am really satisfied. I can't judge whether the price is adequate for the quality, but so far it looks functional!😉
Delusione totale
Ho acquistato la versione premium leather ma si tratta di ecopelle che nel giro di una settimana inizia ad usurarsi e perdere pezzi. Prodotto scadente
BAD or NO return possibly NO reaction from CS:(
the product didn't lived to my expectations
I wrote 3 requests for return but no reply/reactions.
They say they are busy - but I've waiting by now 2 month to get info how to return
Bad quality and customer service
Normal use for 2 months, then it broke. Send 3 emails to customer service NO reply.
Conclusion,bad quality and bad customer service.
Leather ripped on ID Window after 2…
Leather ripped on ID Window after 2 weeks. Really poor quality. They claim hassle free returns BUT I think they mean hassle free for Normest as they never respond. I have sent 4 emails over the last 2 weeks and no one responds.
REPORT SCAMMING NORMEST!!
Further to my previous review about my experience with this appalling joke of a 'company', i'm wondering how they are still able to blatantly advertise their scam company on Google and Faceache etc?! I contacted Google and reported Normest but they have obviously not taken any action as they are still advertising. I just think that it's absolutely disgusting that these scamming scumbags are able to do what they do and not face any consequences and are allowed to continue scamming people out of their hard earned money.
This place is a joke won’t call me back…
This place is a joke won’t call me back no wallet . To late to stop payment. Total FN scam. Don’t not use for any reason!!!!!!!!!!!!!!
Wallet never turned and they refuse to…
Wallet never turned and they refuse to refund, they will only send another wallet out. I don’t need it now as they took so long I had to buy from somewhere else. Terrible scam company
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