Fast shipping and exactly the bear steamer pot we wanted that was sold out at several other stores. Much cheaper than the biggest online retailer and we appreciate supporting a local PA business. Than... Ver mais
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I found the brushes I needed with the end fittings I required. They work well. I'm still working the brand-new stiffness out of the 10 incher but it's cleaning the chimney so much cleaner than the sm... Ver mais
A empresa respondeu
I started using Super Cedar Firestarters a few years ago and really like them because they light quickly, and get a good fire going quickly. I found them online through Northline Express. Northline Ex... Ver mais
A empresa respondeu
Thankfully I returned the smaller fireplace blower because it looks like they sent me a prior return. There were no instructions in the box & it definitely looked like the parts were all just thrown... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We offer top quality indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!
Informações de contacto
Westinghouse Drive 1000, 15672, New Stanton, Estados Unidos da América
- support@onlinestores.com
- northlineexpress.com
4,0
Bom
11 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Defective part replacement
Called about a part not working and was given a number to call for a new replacement immediately
4 de março de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Best site for anything wood stove related!
Quality parts and material with great shipping speeds
17 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
A pellet stove adventure
Northline express had what I needed when I needed it and got it to me fast and at a great price.
3 de fevereiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Fast delivery and expert help.
30 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Fireplace heater…
I ordered an expensive fireplace heater and didn't quite perform as well as I expected. So I returned product within the guidelines posted on the website. Never received a refund in a timely manner. I had to call Customer Service 5 times to followup on refund. Seemed like the return was "forgotten" if I didn't keep calling. Four weeks later, I finally received a refund. Customer Service Reps were super friendly and I liked talking to them all. But I wish there was more attention taken to the refund.
13 de janeiro de 2025
Resposta da northlineexpress.com
Dear Jeffrey W, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at fireplaceorders@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Great Customer Service
Great Customer Service
Thanks to Customer Service for lettin me know that some pieces that I paid were not compatible, so they help me up with the cancelation of that product and made the refund. I wouldn't notice at any point. So they were very helpful. Thanks!
29 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
The lady I talked to multiple times was…
The lady I talked to multiple times was very patient and helpful every time. And she just picked up the phone when I called, no automated messaging for 3 minutes.
16 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Great delivery and easy installation.
Product was delivered in a timely manner, packaged very well. The installation went very well.
13 de novembro de 2024
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Wrong item,returned it ,haven't gotten…
Wrong item,returned it ,haven't gotten my refund,someone called it had been returned to address,
16 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for your feedback. We understand how frustrating that must have been, and will look into this issue and address internally. We have reached out and left voice message.
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Very sastisfied
I was pleased with the product. Ordering online was simple, the product arrived when promised, and is of good quality. I will recommend Northline to anyone needing their products.
14 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
I liked how your staff took the time…
I liked how your staff took the time from start to the end. my order fixed good.
13 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Great transaction...👍
Great transaction. Right product right price speedy delivery. Thanks 👍
28 de janeiro de 2025
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
Resposta da northlineexpress.com
Thank you for sharing your feedback. We appreciate your business
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