Nortiv8 Opiniões 

46
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had great customer service help with my order, where they offered to help me in anyway they can. The shoe quality are really comfortable and durable. I’d definitely recommend this brand

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered shoes for my husbands birthday well in advance. We do not have a lot of money so we really take it seriously when we do get gifts. I ordered a pair of these shoes, and they first of all show... Ver mais

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Classificada 5 em 5 estrelas

I really like the wide width shoes, great fit and seem rugged. At about 2 weeks of normal wear I had a problem on one of the insoles as about 2 cm came apart under the ball of the foot and the foam o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Soooo, I've been ordering Bruno Marc boots for some years now and the quality has always been good. I've had the brown ones twice, the black ones before, I have the winter ones and lately I've been ge... Ver mais

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Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(46)

33 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Horrible boots wore them for a day and…

Horrible boots wore them for a day and completely destroyed my feet called customer service explained they said they could only refund 30%. I will not ever consider any of the products

15 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Dear Joshua,

We are truly sorry to hear about your unpleasant experience with our boots. We’re committed to improving our services and ensuring every customer has a positive experience.

Regarding your issue, we will contact you again to solve this issue for you.

We sincerely apologize for any inconvenience caused. Hope you can give us another chance to bring you a better experience.

Kind regards,
Nortiv 8 Customer Care Team

Classificada 4 em 5 estrelas

So far it’s been good

So far it’s been good. The size was too large. We had to send them back and pay postage. The new order should be right size. Wish they were on Amazon.

29 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Ann Geddes,

We’re sincerely happy to hear that you had a positive shopping experience and purchase!

Our mission is to deliver the best products possible coupled with quick, supportive service.

Reviews like these drive us to keep raising the bar.

Classificada 5 em 5 estrelas

Excellent customer support with my return

My husband wears nortiv8 boots for work and they wear well. We have purchased them a number of times. Unfortunately this last time I ordered the wrong style. Customer support was very helpful with my return and answered all my questions.

13 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hello R N,

Thank you for the generous words.

Our customer support team is delighted to assist you with your needs.

It’s great to see you had a positive experience with our team.

Classificada 5 em 5 estrelas

For the 3rd time I purchased shoes is…

For the 3rd time I purchased shoes is very comfortable on me, the customer service is very accommodating.

22 de junho de 2026
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logótipo da Nortiv8

Resposta da Nortiv8

Hi Jay,

Thank you for your kind words.

We're greatful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your shopping experience.

We look forward to your next shopping encounter with us.

Classificada 5 em 5 estrelas

Rugged, water resistant, and comfortable.

I really like the wide width shoes, great fit and seem rugged. At about 2 weeks of normal wear I had a problem on one of the insoles as about 2 cm came apart under the ball of the foot and the foam of the sole insert was exposed and crumbled. I emailed the seller with photos and they are sending me another pair.
The shoes “breathe” well while being water resistant and the overall cushion is sufficient.

20 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Robert “Shastacraft” Vincent,

We’re sincerely happy to hear that you had a positive shopping experience and purchase!

Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.

Classificada 4 em 5 estrelas

I don't know if my last review was…

I don't know if my last review was accepted . I loved the boots until they ripped inside of the left shoe underneath the seam . Customer service offered partial refund which I accepted but would of rathered got the same boot with that discount . The same exact boots . Customer service in my eyes is excellent . Thank you for your time

13 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Plata Plata,

After reading your review, we couldn’t be happier!

Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping.

Thank you for choosing us.

Classificada 5 em 5 estrelas

Service and support exceeded my…

Service and support exceeded my expectations when I went to return an item! Amazing and punctual response time and helpful, friendly service. Would recommend to anyone!

10 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Claire,

After reading your review, we couldn’t be happier!

Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.

Classificada 5 em 5 estrelas

I had a problem with my shoe insoles

I had a problem with my shoe insoles. Nortiv8 was great and provided me a new pair of shoes. I recommend these shoes to all of my gym friends. No reason to pay 3X as much for a name brand that perform the same. Thank you.

4 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Rob Terranova,

We’re sincerely happy to hear that you had a positive shopping experience and purchase!

Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.

Classificada 5 em 5 estrelas

Podiatrists prospective

I ordered a pair of shoes. As a Podiatrist I am always trying new brands. Their shoes are very well constructed. Many people have different food types and I purchased a pair. I was immediately refunded even though I wore them. I’m looking forward to buying a different shoe they offer that will fit my feet.

15 de maio de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Ann,

Your comments have been shared with our entire team at Nortiv8.

When we hear from happy customer like you, we spread the positivity around!

Thank you for your generous time.

Classificada 5 em 5 estrelas

Good boots - good solid company

We had a malfunction on my sons boots he wears for CAP meetings. A week before encampment the side zipper broke and we had already paid loads of money for him to go and get everything needed. Nortiv8 rush replaced them and we could not be relieved. Thank you so much. My son says they are comfortable and he really likes them alot!

29 de maio de 2026
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logótipo da Nortiv8

Resposta da Nortiv8

Hello Gabrielle Becker Cato,

We're so happy to hear you had a great experience with Nortiv8.

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thank to amazing customers like you.

Classificada 5 em 5 estrelas

I'm a happy customer

I have been buying shoes from this company for more than 5 years. Their product meets my criteria for hiking and work boots. Their prices are reasonable. Any problems I have had has been handled quickly and equitably. I am a happy customer.

1 de junho de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Hi Gee Eff,

Your comments have been shared with our entire team at Nortiv 8.

When we hear from happy customer like you, we spread the positivity around!

Thank you for your generous time.

Classificada 5 em 5 estrelas

Nortiv8 took care of me

My shoes were 9 days out of warranty and most companies would of said oh well your outside of your warranty. But not Nortiv8 they emailed me back quickly gave me a deal on another pair and made sure I was satisfied.

28 de maio de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Dear Austin,

After reading your review, we couldn’t be happier!

Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping.

Thank you for choosing us.

Classificada 1 em 5 estrelas

Defective product that Nortiv8 won't stand behind

I bought a pair of hiking boots that at first I loved. So much so in fact that I had convinced several family members and friends to purchase boots as we were starting up a biweekly hiking club. I wore them maybe 25 times on hikes in Arizona. No water exposure or extreme weather/terrain - basically like walking on dirt or gravel roads. On that last hike, one insole had failed in one boot, resulting in a severe bruise with a blister on top of that as I returned to the trailhead. I reached out to Nortiv8, provided photo evidence of the near-new conditions of the boots, photo evidence of the defect, photo evidence of my injury and evidence of proof of purchase. The initially said that since it was past their 90-day warranty window there was no coverage. I get 90 days as a threshold for a pair of shoes worn daily, but for something worn for 60 to 90 minutes maybe every other week? They would have had to have failed after maybe 30 hours of total use for that warranty to hold. Eventually they offered a 30% refund. I explained to them and provided a receipt showing that these were a gift, and that my wife had our daughter purchase them on her behalf so that I wouldn't see the purchase in our own Amazon account and ruin the surprise. They refused to mail a refund or electronically process it and instead without warning credited my daughter's account. I'm not going to go collect it from her. I get that products can fail prematurely, and I get that they can't be warrantied forever. What I cannot accept is a brand that will not stand behind its products in the face of photographic evidence. Instead of encouraging others in our group to patronize Nortiv8, my message is now to steer clear unfortunately.

UPDATE: As mentioned above and in their reply, Nortiv8 did provide a 30% reimbursement to use towards a new pair (which I did not receive due to the fact that these were purchased for me). They subsequently offered a partial refund of 15% if I were to purchase them through their storefront, even though they were offering 25% off sale through Amazon. I did end up purchasing a new pair and they did honor the partial refund request, hoping that the pair I initially enjoyed was just an outlier defective pair, but I see below that they have a "one-time exception replacement" as an option, which is PRECISELY what I asked for from the outset and exactly what they told me they could NOT do. I provided evidence of VERY light use of these boots, evidence of the defect and evidence of my injury. So this adds to the frustration of my after-sale care.

31 de janeiro de 2026
Opinião espontânea
logótipo da Nortiv8

Resposta da Nortiv8

Dear Brian Corr,

We sincerely apologize for the unsatisfactory experience you’ve had with our hiking boots and the entire after-sales process.

We truly regret that the insole issue caused discomfort and injury during your hike. We certainly understand any negative feelings you may have regarding the lifespan of this product. After all, you work hard for the money you are spending on our business. While we can understand your position, claims that exceed 90 days are not allowed due to wear and tear and other contributing factors. Because we never know for certain how a defect came to occur—whether by accident, manufacturing, or customer neglect—we ask all issues to be reported within 90 days. Please keep in mind the frequency and duration of when shoes are worn will greatly affect the lifespan of your shoes.

The 30% refund we provided was already an exception we made beyond our standard policy; normally, orders outside the 90-day warranty period only offer a discount. Regarding the refund account, for account security, we can only process the refund to the original payment account used for the order and cannot manually change the receiving account—this is a mandatory rule to protect every customer’s funds and information security.

We never shirk our due responsibilities for product and service issues. We have now located your order and all your communication records. We want to clarify regarding your request for a one‑time exception replacement: we will submit an application to our superior to review your case as a special situation, but this does not guarantee approval. We evaluate each request based on our warranty policy to ensure fairness for every customer, while also taking your experience seriously.

As for the discounts you mentioned, our promotional activities are held from time to time. We have checked the price you paid, and it was actually lower and more favorable than our current regular price. We also honored the partial refund when you purchased a new pair, as we truly hoped to provide you with a better experience.

Your trust means a great deal to us, and we are truly sorry for letting you down. Your experience will help us improve our after‑sales support in the future.

Best regards,
Nortiv8 Customer Service Team

Classificada 5 em 5 estrelas

"Faith Restored"

I would like to update my previous review of Nortiv8 Shoes. After receiving my email, I am happy to say that this company has now given me a full refund without having to pay to return the item. This act has restored my faith in future purchases with them.

6 de agosto de 2024
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logótipo da Nortiv8

Resposta da Nortiv8

Hello James Murphy,

Thank you for taking the time to bring this to our attention.

I am very sorry to hear about your unpleasant shopping experience. We’re committed to improving our services and ensuring every customer has a positive experience. We will take further action so that your issue can be resolved entirely.

Classificada 5 em 5 estrelas

Bought a pair last year, the comfiest, lightest, hiking boots I've ever had.

I bought a pair of boots in October 2023 and they're still going strong, the comfiest things I've ever worn to go walk-about or to take my Dog on long walks up in the hills. I'm actually going to order another pair ready for when these ones start to wear and tear, but as I say they've been through all sorts of weather and terrain and still going strong. Very pleased with Nortiv8.

28 de abril de 2024
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logótipo da Nortiv8

Resposta da Nortiv8

Hello Matt,

We appreciate you acknowledging! We strive to be remarkable, and your support motivates us to do so.

Welcome to the family, and we hope you enjoy more products from us in the future. Thank you for your support.

Best regards,
Nortiv8 Support Team

Classificada 1 em 5 estrelas

TERRIBLE COMPANY TO DO BUSINESS WITH

TERRIBLE COMPANY TO DO BUSINESS WITH. I ORDERED 2 PAIR. ONE CAME IN THE WRONG SIZE. WAS GIVEN SUCH A HASSLE ON THE EXCHANGE. I HAD TO PAY THE SHIPPING BOTH WAYS SO IN DISCUSS I RETURNED BOTH PAIR OF SHOES AND IM OUT $25 FOR THE SHIPPING. DONT FALL FOR THE CHEAP PRICES THE AGRIVATION IS NOT WORTH THE HASSLE ORDER #N8USUSFMMM231127213431728

27 de novembro de 2023
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logótipo da Nortiv8

Resposta da Nortiv8

Hello Don Lee,

Thank you for taking the time to bring this to our attention.

I am very sorry to hear about your unpleasant return experience. We’re committed to improving our services and ensuring every customer has a positive experience. One of our customer support representatives will reach out to you soon.

Classificada 5 em 5 estrelas

World class running shoes

These shoes fit like a glove. They also felt like walking on a cloud! It seems the company is striving to make a world class running shoe.

3 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The Best!

I had been through 3 brands of walking shoes before I found these. I'm talking name brand shoes, and my feet were still killing after a walk/hike. These are the best and offer great support and I have have no more foot pain after!

23 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Hiking Shoes - Experts

I bought hiking shoes from Nortiv8. These shoes were ultra comfortable and I used it heavily while hiking. I bought another pair after getting one as they were nice. Their support team was really helpful regarding delivery as well.

22 de dezembro de 2022
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