Norwich Spinal Health Opiniões 

I have hEDs (hypermobile Ehlers Danlos Syndrome). I have been fighting for help through the NHS for a long time and getting nowhere. Meanwhile my condition is worsening. The pain and fatigue I now feel is excruciating and overwhelming.

I finally got an appointment at the pain clinic after over a year on the waitlist. I expected to be given a tailored plan based on my personal health but instead, I was told to come off of all pain medication as it doesn’t do anything for complex chronic pain. I asked if I will be referred to a chiropractor or osteopath but was told that the NHS no longer refer to these services as they have no evidence of it having long term benefits. I asked what am I supposed to do then and was advised to “adopt a holistic approach”. I already do the most and educate myself in my condition and yet this was a massive blow.

I came home and cried. I felt so defeated by my condition. I called my parents who advised me not to wait and to go to a chiropractor the same day. I have past Norwich Spinal so many times and decided to book in for a consultation.

I was seen by Wen who was both very sympathetic to my situation and very knowledgeable about my condition. Honestly, after all the fighting I have to do for my hEDs, to be immediately recognised and understood was the best feeling in the world. I didn’t have to educate anyone in my condition for the first time in forever.

Wen was able to immediately identify my problematic areas without me even needing to utter the smallest “ouch”. This has been the first time in my hEDs battle where I didn’t have to explain anything.

Following on from my initial consultation, I was booked into a further consultation because of my condition. I was given x-rays and a person-centred plan for treatment. I was referred to Neil who is extremely knowledgeable, friendly and knows exactly how to help my pain.

My journey with Norwich Spinal Health started on 29th April 2026 and I am so grateful for that day. Being let down by NHS led me to discover an amazing chiropractic practice that are able to relieve years of agony in a simple 15 minute appointment.

The treatment I receive from Neil is invaluable. It has provided me a new lease of life. It allows me to enjoy my life, spend time with my daughter and get back to hobbies that I have lost over years of increasing pain and decreasing mobility. How can the NHS possibly say that isn’t “long term benefit”?!

Even the reception staff are wonderful and kind. You are not just a number to them and it shows.

Thank you Neil and team, you have given me my life back.

I went there in acute pain ( had actually had two hospital procedures which didn’t fix issue). Neil worked wonders and it’s my monthly appointment which keeps me mobile. Since then I’ve recommended him to many friends who are all regular clients.

I've been a patient of Norwich Spinal Health since just after covid, having gone from walking with a cane, to functioning normally, and dropping to a maintenance program.
Staff here are so friendly, and take the time to get to know you, and your lifestyle/hobbies so they can work with you, preventing any additional issues.
The maintenance program is great, as I know I can tell Wen (my practioner) any issue I've developed, and he will work those once my initial checks are complete. It also gives me the option of booking in additionally if I do something dumb which won't wait for my next appointment...
Cannot recommend NSH enough

My experience with Norwich Spinal Health (NSH)has been nothing but incredible. I have suffered with Sciatica and related pain/ injury for several years and every time NSH has helped resolve the problem.
When I get an episode, NHS step up straight away with almost immediate appointments and advise to get me moving again. All the staff and amazing and so friendly and efficient. I can thank them enough.
Heather Woodcock

I've been attending Norwich Spinal Health for just over 2 years and this past year with Wen. I went from barely walking and in constant pain to being active and driving an MX5 which 2 years ago was unthinkable. It takes commitment, but the friendly, welcoming team make it a pleasure (my dog agrees!)

I have been going to NSC for nearly 2 years. They located my issue and got me treated super quick. Staff are super friendly and the reminder text of an appointment is great! Wen has been helping me for over a year and he is a top man, if I go with a random ache or pain he can locate the issue and gets me sorted in 1 appointment. Highly recommend this team they will get you out of pain, it's worth every penny.

⭐️⭐️⭐️⭐️⭐️
I had been dealing with lower back pain for a considerable time before visiting Dr. Neil Folker at Norwich Spinal Health, and I only wish I had come sooner. Dr. Folker was professional, caring, and took the time to fully understand my condition. After just a few sessions, my pain significantly improved, and I felt much more mobile. The wonderful staff made every visit comfortable and welcoming. I highly recommend Norwich Spinal Health to anyone in need of expert chiropractic care!
Thank you for making me pain free.

Everyone at NSH is professional and friendly, I’ve always been welcomed by name and the girls will always stop for a quick chat and make us a coffee. Neil has healing in his hands, I have osteoarthritis and scoliosis, when I arrived there I was twisted down on my left side and people were noticing it. I had the free check and 2 X-rays which were ready the next day and Neil felt he could help me. I had the weekly sessions and in just weeks I was straight again with very little pain. ( I have lost 2 discs due to arthritis so they still cause pain that he said honestly he can’t touch until the inflammation goes down). I first went before COVID but even during that time when Neil was ill the receptionist changed my appointment with no fuss. I have recently started seeing Wen to have K laser treatment on my lower back. It helps with healing and is very pleasant to have with such a nice and caring young man. I have introduced a friend and Neil has been able to help her (she’s 92). I can honestly recommend Norwich Spinal Health if you have any back pain. I travel 60 mile round trip and consider it well worth it.

I must say a big thank you to Wen and the team at Norwich Spinal Health, they've been great! I've had treatment for lower back and neck pains since September last year and I was amazed to notice the difference after a couple of sessions! Wen is very positive and helpful and answered all my questions and I am truly grateful because now I am pain free! A big 'Thank you' from me!
Bianka.

I have been a regular patient at Norwich Spinal Health for a number of years and would thoroughly recommend them. My practitioner Wen has been extremely professional and knowledgeable in helping me maintain a healthy back through regular appointments. I feel confident if I injured or hurt my back I would be in good hands to get the appropriate treatment. I always receive a friendly welcome and Chloe helps me plan my appointments to fit around my busy work and family life, nothing is too much trouble.

Neil is like a wizard, I have been using him for 4 years now. I had a couple of bad experiences with chiropractors in the past, they didn't know what they were doing in comparison to Neil's skills.

He has got me back to work numerous time felling fixed and well looked after.

Worth the money all day long

I had a 30 minute free consultation that resulted in a further 30 minute £50 consultation. During this I was told all was ok but I should have a £60 X-ray and then pay a further £50 for a 2nd consultation. Overall I felt very uncomfortable and got the impression that it was very much about money and less about helping me.
Shame really as I won’t be going back although the practitioner seemed very nice but following a standard procedure.

Gareth has been treating me for the past two years for my back and my knee. I have found Gareth to be professional, supportive and understanding. He has a wide knowledge in his field and has helped on two occasions when I requested additional appointments. I would be happy to recommend Gareth with confidence. Gareth is very approachable and has a great sense of humour.

Wen has been looking after my lower back for the last few months. He gives positive feedback and has sent me exercises to do in-between treatments. Wen is kind and considerate when giving treatment.
Wen makes you feel relaxed as soon as you meet, he listens and doesn’t rush the session.
My back has improved and I am able to move more freely without much pain now.
Huge thanks Wen

When we are young we think we are invincible and lift more than we should but as we get older, the previous injuries come back to plague us. I was having severe back pain and every time I stepped down I had a jarring sensation up one side of my back. On a day out, I met with Wen, from the Norwich Spinal Health and we set about a programme to aid my back issue. My pain has reduced significantly and I no longer have the jarring sensation when I step down. I visit Wen each month now just to ensure my back health. I would recommend Wen, who has worked his magic on my back.

Not content with flagging truthful views on this cold hearted "family run" business. The CBO rosemary has gone to the extent of manufacturing a false 5* review, which is about as obvious as her lack of qualification to advertise good health.

My partner visited this clinic and it made such a difference to her! She had awful chronic back pain she could hardly walk, but the chiropractor she saw managed to alleviate the worst of her symptoms. She said the owners were really nice too. Thumbs up!

I had such a positive experience with Norwich Spinal Health, and I'm so grateful such a place exists!
Neil is an incredible chiropractor - really kind and down to earth, but also made such a huge difference to my back. I have had severe sciatica and herniated discs which need surgery to fix, however, the pain was so hugely alleviated with Neil's help, and he was very honest about the help he could offer. His wife Rosemary - who manages the practice - is a lovely lady who is always trying to do the best for their patients, plus she's very organised and keeps the place running smoothly. They are a warm, friendly family run practice, and so kind-hearted that they even do the occasional bit of pro bono work. I got to know the place really well because I went back so many times - hands down would recommend to anyone in need of Chiropractic treatment in Norwich or beyond. 💖

I have been to Norwich Spinal Health for various issues over a number of years and I wouldn't be without them. The centre is beautiful, the practitioners and staff are lovely and genuinely care and most importantly, the treatments are effective. I am so glad I found them, as I have been helped out of pain on many occasions; they have earned my loyalty for sure! If you're in pain, don't wait to call them. You will be glad you did, nothing is more important than your health.

Funny how any negative review on here is not only not being responded to, but also flagged immediately so people can't see the negative experiences they've had at this place.
I also have found the management in this place an utterly hellish experience when I decided treatment was not for me. I wish to inform people that they can expect to be waiting months to ever receive their money back, and a very rude business owner to deal with along the way.