Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Ver mais
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Leia as opiniões dos outros
Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were re... Ver mais
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Ver mais
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Ver mais
Informações sobre a empresa
Escrito pela empresa
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Informações de contacto
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Reino Unido
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service and abbey was so…
Excellent service and abbey was so helpful
Very positive
Very positive. Easy application process and guided well through the process by Tom. Thank you.
Absolutely Excellent
Absolutely Excellent - quick, efficient and very helpful - 10/10
Thomas has been such a great help
Thomas has been such a great help! Always fast to respond and very informative!
Abbey was absolutely great couldn’t…
Abbey was absolutely great couldn’t have asked for more, simple process and made easy.
Thank you
Thank you for helping us out with our…
Thank you for helping us out with our finances which were sorted quickly and efficiently. I would not hesitate to recommend you. Special thanks to Ryan for all his help with getting us through this embarrassing delicate situation that we found ourselves in.
Tom was 5* very helpful and…
Tom was 5* very helpful and professional.
The entire process was simple and straight forward.
Thanks Tom
Everybody at each stage were very clear…
Everybody at each stage were very clear and patient and outlined all options available. Financial points were explained clearly and advice was given in a friendly and helpful way to understand.
Fast Service
Fast Service, Friendly, and Informative at Every Step.
Service was disappointing.
Service was disappointing. I got an email saying I passed the online check which included open banking. Questions were answered honestly. I was a bit hopeful, but hours later I got a text message saying my application was unsuccessful. I felt deflated.

Resposta da Norwich Trust Limited
No judgement genuinely great service…
No judgement genuinely great service quick and easy
Did not waste my time nor give me the…
Did not waste my time nor give me the run around. I found them personal yet professional.
Monicka was absolutely brilliant…
Monicka was absolutely brilliant throughout. Nothing was a problem and was very informative.
The customer service representative was…
The customer service representative was nice,kind and polite.she was very helpful and explained everything. Thank you 😀
Excellent
Excellent customer service from start to finish. Very prompt at responding to any queries I had and explained everything for me. Very prompt acceptance to my application as well to help me get back on track financially. Both Abbey and Michael were great during the whole process.
Brilliant company
Brilliant company. Easy application with no judgement financial discussions. Highly recommended - 5⭐️
New loan
Very quick decision anf payment. Advisor was very polite and helpful.
The time my enquire was attended too in…
The time my enquire was attended too in a couple of days and they were very polite.
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