Made up mother/dayghter business that does not exist. Some scamming china-sourced products- not what is described. Completely different clothing item posted out. Quality APPALLING- material terrible... Ver mais
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I received an item that was not as described — the quality, colour, and design didn’t match the website. NOUVAR.com refused a full refund, offering store credit, a 10% partial refund, or a return to C... Ver mais
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I would not have even provided 1 star. Unfortunately the reviews are all correct, this is a scam company. I spent £160 and all items were not as pictured. Very poor quality. When I raised it the comp... Ver mais
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I recently bought a pullover and their customer service was so kind and helpful. I had a small question about sizing, and they responded almost instantly with friendly advice. Shopping with NOUVAR was... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Nouvar – Elevated Women's Fashion At Nouvar, we believe fashion should be effortless, empowering, and refined. Designed for the modern woman, our collection blends timeless elegance with contemporary trends, offering versatile pieces that transition seamlessly from day to night. Committed to quality and sophistication, we curate fashion that not only looks stunning but feels incredible to wear. Proudly serving women is your destination for elevated style that stands out. Discover the latest trends and redefine your wardrobe with Nouvar.
Informações de contacto
Austrália
- nouvar.com
1,5
Muito mau
141 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Products, Wonderful Service!
I couldn’t be happier with my order! The product quality was fantastic, and the customer service was amazing. They answered all my questions quickly, and delivery was super fast. Thank you, NOUVAR!
12 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi Ada,
Thank you so much for your wonderful feedback! We’re beyond happy to hear you’re loving your order and that our team was able to assist you quickly and clearly. Fast delivery and fantastic quality are exactly what we aim for. We truly appreciate your support!
Kind regards,
Team NOUVAR
SCAM website
SCAM website - any 5 star review is false information. Be warned.
21 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi there,
Thank you for your feedback. If you’ve placed an order and experienced an issue, please share your order number so we can look into it and assist you directly.
Kind regards,
Team NOUVAR
What a pile of s**t
What a pile of s**t. This company doesn't even deserve 1 star. Clothes are not as pictured, refunds are non existent and customer service is as sh*t as their clothes!
11 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi Jessie,
We’re sorry to hear you had a disappointing experience. That’s definitely not what we want for any of our customers. If you could share your order number with us, we’ll be able to look into this and support you directly.
Kind regards,
Team Nouvar
Totally scam company!!
Totally scam company!!! No response when you want a refund for the crap they send. All 5 star reviews are FAKE. Don’t buy from this company. It’s Temu
17 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi Bobbie,
We're really sorry to hear this. If you could please provide your order number, we’ll be able to look into it for you right away.
Kind regards,
Team Nouvar
Temu but pricey
I have been repeatedly asking for a refund after what I was sent was nothing as described and it's just excuse after excuse as to why I won't get this refund
10 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi Ellena,
Sorry to hear about your experience. Could you please share your order number with us so we can take a closer look for you?
Kind regards,
Team Nouvar
Wouldn't trust another purchase
Wouldn't trust another purchase.
Experienced extended delay in correcting my order then when the parcel finally arrived instead of two winter dresses - the fabric is super thin polyester (feels more like thin plastic) and three sizes larger.
16 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi Helen,
We're sorry to hear about your experience. That definitely doesn’t sound like the standard we aim to uphold. Could you please share your order number with us? We’d like to look into this further and see how we can resolve it for you.
Kind regards,
Team Nouvar
This company is Temu!!!!!
Save yourself the money and buy from Temu, as the items come from there anyway. Complete rip off paid $80 aud for a coat that I could have bought from temu for $15. Absolutely crap clothes. Do not bother, they are a fraud. I had a delivery due from temu that day and my order from "Nouvar" also arrived. Same drop off, same bag and shipping label. I feel so silly for getting duped.
7 de junho de 2025
Opinião espontânea
Resposta da Nouvar
Hi Kim,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your order and felt let down by your experience. We understand your concerns and appreciate you taking the time to share them.
If you’d like us to review your specific order in more detail, please feel free to share your order number so we can take another look.
Kind regards,
Team Nouvar
Terrible company
Terrible company. I ordered a few items for my daughter and they literally felt like a plastic bag. They say that they are based in Canada and offer free returns but when you ask to return it, they say you have to ship it back to China, but then have an Australian address. So is the company based in Canada, China or Australia? Returns are not free and not simple. Clothing is cheaply made, and all tags are cut off.
28 de maio de 2025
Opinião espontânea
Resposta da Nouvar
Hi Michelle,
We’re very sorry to hear that your experience was so disappointing, both with the quality of the items and the return process. We understand how frustrating it is when expectations aren’t met and communication feels unclear that’s certainly not the experience we want to provide.
We’d like the opportunity to look into your order and see how we can assist you further. Could you please send us your order number? That will allow us to review your case in more detail and offer the appropriate support.
Kind regards,
Team Elle The Label
Terrible
Terrible. Clothing only big enough to fit a child. Returns process so complicated it’s not worth it.
13 de maio de 2025
Opinião espontânea
Resposta da Nouvar
Hi there,
We’re really sorry to hear that the sizing of your items was so disappointing and that the return process felt complicated. That’s certainly not the experience we want for our customers, and we understand how frustrating this must have been.
We’d appreciate the opportunity to look into your order and see how we can assist you further. Could you please send us your order number? That way, we can review your case in more detail and offer the best possible support.
Kind regards,
Team Elle The Label
DO NOT BUY ANYTHING FROM THIS COMPANY
DO NOT BUY ANYTHING FROM THIS COMPANY. EVERYTHING THEY ARE SELLING: THEIR STORY, THEIR CLOTHES THEIR LOCATION, EVERYTHING IS A LIE. YOU WILL SPEND MONEY ON CLOTHING THAT YOU WOULDN'T EVEN DONATE TO CHARITY. THEY HAVE REPLICATE WEBSITES WITH DIFFERENT NAMES AND SUPPOSEDLY FROM DIFFERENT LOCATIONS. BYRONBAYBOUTIQUE, ELLETHELABEL. IF SCAMMING AND LYING TO YOU ISN'T ENOUGH, THERE WEBSITES ARE KNOWN TO BE DANGEROUS AND POSSIBLY EVEN CONTAINING MALWARE. STOP CLICKING NOW. THE AUTHORITIES ARE WELL AWARE OF THE PEOPLE BEHIND THIS SCAM AND SAY IT'S JUST A MATTER OF TIME. DON'T KNOW HOW THEY SLEEP AT NIGHT OR LOOK THEIR CHILDREN IN THE EYES BUT WHAT A WASTE. THEY COULD EASILY OPERATE A LEGITIMATE BUSINESS BUT FOR SOME SICK AND TWISTED REASON THEY PREFER TO SCAM PEOPLE FOR FUN. SOME DAY THEY WILL FACE THEIR UGLY SELVES, THAT IS FOR SURE. HOPE THIS STOPS YOU FROM EVEN THINKING THIS IS A GOOD IDEA.
2 de março de 2025
Opinião espontânea
Resposta da Nouvar
Hi there,
We’re very sorry to hear about your experience. However, we’d like to clarify that Nouvar is not affiliated in any way with any other similar websites. We operate independently and are not connected to those businesses.
If you placed your order through our official website and had a negative experience, we would really appreciate the opportunity to review your case. Could you please send us your order number? That way, we can look into it and do our best to assist you.
Kind regards,
Team Nouvar
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