Amazing service
Amazing service. Everything was straightforward, communication was spot on, and delivery was really quick. A great experience all round—I’ll definitely be back.
18 de junho de 2026
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
Nova Research is a UK-based supplier of research materials and laboratory consumables, committed to providing a professional, transparent and reliable service. We believe trust is earned through consistency. Every order is carefully packed and dispatched from the UK, with an emphasis on quality control, secure packaging and responsive customer support. Wherever available, we provide Certificates of Analysis (COAs) to support transparency and help customers make informed purchasing decisions. Alongside our product catalogue, we invest heavily in educational resources, publishing guides and articles covering topics such as storage, handling, reconstitution and general research information. Our aim is to help customers navigate the research landscape with clear, accessible information while maintaining high standards of professionalism. Whether you’re placing your first order or returning as a regular customer, we’re committed to providing fast dispatch, straightforward communication and a smooth purchasing experience from start to finish. We welcome honest feedback and encourage customers to review their experience with our ordering process, customer service, packaging and delivery. Every review helps us continue improving the service we provide.
Informações de contacto
82a James Carter Road, Mildenhall, IP28 7DE, Bury St Edmunds, Reino Unido
- 07459856811
- Hello@novaresearch.co.uk
- novaresearch.co.uk
4,2
Bom
6 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service and Fast delivery
Ordered for the first time after seeing Nova online. The website was easy to use, ordering was straightforward, and dispatch was quicker than I expected. Everything arrived well packaged and exactly as described.
I also had a question before ordering and got a helpful response really quickly, which gave me confidence in using them. Overall, a smooth experience from start to finish and I’d happily order from them again.
1 de junho de 2026
Opinião espontânea
Resposta da Nova Research
Thanks so much for taking the time to leave us a review. We’re really pleased to hear everything went smoothly and appreciate your support. We look forward to helping you again in the future.
Fantastic service from start to finish
Fantastic service from start to finish. The team were an absolute pleasure to deal with—friendly, professional and quick to respond. Everything was handled smoothly, and my order arrived much faster than I expected. It’s refreshing to come across a company that clearly values its customers. Based on my experience, I wouldn’t hesitate to use them again. Highly recommended!
3 de julho de 2026
Opinião espontânea
Resposta da Nova Research
We really appreciate you taking the time to share your experience. Thanks for choosing Nova, and we’re delighted everything met your expectations.
I've been using for nova for 3 months…
I've been using for nova for 3 months and had no problems at all. Speedy delivery and great prices. Also great customer service through the telegram chat.
7 de julho de 2026
Opinião espontânea
Resposta da Nova Research
Thanks for the great feedback! It’s fantastic to hear you were happy with the service and dispatch. We appreciate your support and look forward to your next order.
I had such a good experience with this…
I had such a good experience with this company, straightforward sale, excellent communication and delivery was quick too! Would 100% recommend 😊
1 de julho de 2026
Opinião espontânea
Resposta da Nova Research
Thanks so much for taking the time to leave us a review. We’re really pleased to hear everything went smoothly and appreciate your support. We look forward to helping you again in the future.
Couldn’t be happier with the service
Couldn’t be happier with the service. Ordering was really straightforward, delivery was fast, and everything arrived securely packaged. The communication was excellent from start to finish, and the whole process felt professional and reliable. It’s refreshing to find a company that delivers exactly what it promises. I’ll definitely be ordering again and wouldn’t hesitate to recommend them.
4 de julho de 2026
Opinião espontânea
Resposta da Nova Research
Thanks for taking the time to leave us a review. It’s great to hear everything arrived as expected and that you were happy with the service. We really appreciate it.
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