NovellahatsOpiniões 

24
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was so impressed with the Harris Tweed Newsboy hats that I bought 5 in total! They are beautifully crafted and designed and the quality of the Tweed is superb! Novella hats provided excellent commu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nice looking hat, arrived Royal Mail in a flat envelope so clearly survives packing. I'm 7 1/4 hat size, large is fine. I will pack it with a supporting piece of cardboard inside original packaging,... Ver mais

Classificada 2 em 5 estrelas

The hat and experience was fine. What isn’t fine is the constant emails for a review, EVEN AFTER ALREADY REVIEWING IT!

A empresa respondeu

Classificada 5 em 5 estrelas

Hi. I received the beret that I ordered yesterday and I'm very pleased with the service and the product delivered - it fits well in my head and it's warm, light, comfortable to wear and retains the el... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de chapéus e bonés

Escrito pela empresa

Novella Hats is a UK online boutique specialising in stylish, high-quality hats and headwear for men and women. Our collection includes fedora hats, trilby hats, cowboy hats, wide brim hats, Harris Tweed caps, flat caps, baseball caps, sun hats, occasion hats, and everyday fashion accessories designed to suit a wide range of styles and occasions. We believe a good hat should do more than complete an outfit — it should add confidence, character, and individuality. That is why our range is carefully curated to offer a balance of classic design, modern style, comfort, durability, and value. Shopping for hats online can be challenging, so we focus on making the experience as clear and trustworthy as possible. At NovellaHats.com, customers can browse detailed product images, practical descriptions, and a growing range of styles for weddings, race days, holidays, festivals, formal occasions, travel, outdoor wear, and everyday fashion. Our goal is to provide customers with quality headwear, dependable service, fast dispatch, and a smooth shopping experience from start to finish. We care about presentation, fit, product accuracy, packaging, and customer support because we want every order to feel professional and reliable. Novella Hats is built for customers who want stylish hats without the confusion, poor imagery, or uncertainty often found when buying headwear online. Whether you are choosing your first fedora, upgrading your flat cap collection, buying a cowboy hat for an event, or looking for a statement accessory, we aim to make the process easier and more enjoyable. Novella Hats — premium-style headwear, trusted service, and timeless hats for every occasion.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(24)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

The hat and experience was fine

The hat and experience was fine. What isn’t fine is the constant emails for a review, EVEN AFTER ALREADY REVIEWING IT!

9 de junho de 2026
logótipo da Novellahats

Resposta da Novellahats

Hi Jim, thanks for your feedback and for your purchase — we’re glad you were happy with the hat. We’re really sorry about the repeated review emails, that shouldn’t have happened. We’ve adjusted our settings to make sure this doesn’t continue. Thank you for bringing it to our attention.

Classificada 5 em 5 estrelas

If you want to get ahead, get a Hat!

I was so impressed with the Harris Tweed Newsboy hats that I bought 5 in total! They are beautifully crafted and designed and the quality of the Tweed is superb!
Novella hats provided excellent communication and customer service. The delivery was very speedy and secure. If you can find what you are looking for then Novella will deliver on every front! I can Highly recommend!

15 de fevereiro de 2026
Opinião espontânea
logótipo da Novellahats

Resposta da Novellahats

Thank you for sharing your wonderful experience with Novella Hats! Harris Tweed has a rich heritage, and we take immense pride in ensuring our Newsboy hats are beautifully crafted and securely delivered. Hearing that we delivered on every front means the world to our team. We can't thank you enough for your loyalty and your brilliant recommendation!

Classificada 5 em 5 estrelas

Nice looking hat

Nice looking hat, arrived Royal Mail in a flat envelope so clearly survives packing. I'm 7 1/4 hat size, large is fine. I will pack it with a supporting piece of cardboard inside original packaging, just to be sure.

23 de março de 2026
Classificada 5 em 5 estrelas

Very pleased with their Tricorn…

Very pleased with their Tricorn Admirals' hat, which was a bit large, and a bit loose. Novella supplied the hat fillers, and it fits perfectly, and won't blow-off when I am barking orders to the crew in a gale !

7 de janeiro de 2026
Opinião espontânea
logótipo da Novellahats

Resposta da Novellahats

Thank you so much for the fantastic review! We take our headwear seriously, even when it comes to barking orders in a gale. We're so glad the hat fillers helped create that perfect fit for your Tricorn Admiral's hat. Thank you for choosing Novella Hats to top off your uniform!

Classificada 5 em 5 estrelas

Great product and excellent service

Hi. I received the beret that I ordered yesterday and I'm very pleased with the service and the product delivered - it fits well in my head and it's warm, light, comfortable to wear and retains the elegant shape typical of the classical French military berets of the 1950s and 1960s. Highly recommended!

19 de dezembro de 2025
logótipo da Novellahats

Resposta da Novellahats

Thank you for the fantastic feedback! We're delighted that your new beret arrived just a day after ordering and that it fits perfectly. Replicating the classic, elegant silhouette of the 1950s and 60s French military style is exactly what we aimed for. We appreciate your support and hope it keeps you warm and stylish for years to come!

Classificada 3 em 5 estrelas

It happens

Got my hat quicker than I thought I would. However, there was a bit of a mix up, but things happen, and they were quick to fix it.

24 de novembro de 2025
Classificada 5 em 5 estrelas

My hat was delivered

My hat was delivered, in a good and suitable package. The quality is amazing. I'd recommend Novellahats anytime of the day. I am a satisfied customer.♥️

25 de novembro de 2025
logótipo da Novellahats

Resposta da Novellahats

We are so happy to hear that you are a satisfied customer! We put a lot of love into both the quality of our hats and making sure they are packaged safely for their journey to you. Thank you so much for the wonderful recommendation and the support! ♥️

Classificada 5 em 5 estrelas

Excellent brilliant customer service

Excellent brilliant customer service. I had issue when I tried to place order but a Tel call to Novellahats sorted the issue out, and my order was placed with very speedy delivery. Very happy with hat supplied.

25 de novembro de 2025

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