Noviroa Opiniões 

230
•
TrustScore: 1.5 em 5

1,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

AVOID THIS COMPANY AND THEIR FACEBOOK ADVERTS! Shoes took a month to arrive and were cheap and nasty, nothing like the description. It was only when I complained to Facebook that they responded to... Ver mais

Classificada 1 em 5 estrelas

Nie nie nie wieder!! Falsches Produkt geliefert, korrektes Produkt sei nicht vorrättig?!! Statt Kontak aufzunehmen einfach ein anderes Produk schicken!! Keine Geldrückerstattung nur Umtausch mit ein... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Reinste Abzocke. Falsches Produkt erhalten das günstiger ist als was ich bestellt hatte. Auf Anfrage hiess es ich habe nur die Option auf eine Gutschrift die ich dann wieder bei Ihnen einlösen müs... Ver mais

Classificada 1 em 5 estrelas

Two weeks after order was still in Hong Kong. Delivery is misleading. Customer services don’t respond other than to give an Update saying 7/10 more days to wait. Would strongly advise anyone avoids t... Ver mais


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

230 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(230)

117 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Empresa mala

Me dicen que han entregado el paquete.
No es cierto.
No llegó, pero si lo cobraron

23 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Lamentamos mucho esta situación y comprendemos tu molestia. Nuestro objetivo es que cada cliente reciba su pedido sin problemas. Escríbenos a support@noviroa.com con tu número de pedido para que podamos revisarlo directamente y ayudarte a resolverlo.

Classificada 1 em 5 estrelas

Artikel nicht wie auf der Website…

Artikel nicht wie auf der Website dargestellt, sondern billige Plastikteile, die das Geld nicht wert sind.

2 de setembro de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Vielen Dank, dass du uns dein Feedback mitteilst, auch wenn es negativ ist. Wir nehmen solche Rückmeldungen ernst und möchten den Fall prüfen. Bitte melde dich bei support@noviroa.com mit deinen Bestelldetails, damit wir dir schnell weiterhelfen können.

Classificada 1 em 5 estrelas

DO NOT TRUST, SCAM WEBSITE

DO NOT TRUST!
Scammer website. You will not receive what you ordered! Don't waste your time or your money.
*EDIT
As for their reply to this review, dont let it fool you. I have made contact numerous times, over and over again. They did not send what I ordered and every time I tried to get a full refund they were offering me 5% refund or 50% store credit. I wanted either the product i ordered or a full refund, neither were forthcoming! I repeat DO NOT TRUST THIS COMPANY, YOU WILL GET SCAMMED!

19 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

We take feedback like this seriously and we’re sorry for the trouble caused. Send us your order details at support@noviroa.com and our team will review the situation and work on making it right.

Classificada 1 em 5 estrelas

Do not buy from Noviroa

Do not buy from Noviroa. Ordered special buy if 3 25cm digital photo frames. The actual sizes that arrived was 20cm. Advert is misleading.

Took a few weeks to arrive.

States 30day refund BUT hunt for the full policy as it states you are responsible for return tracked postage to Hong Kong.

They offered 30% discount and keep products which I took. Would have much preferred full refund and return paid postage but would have been out of pocket.

Advertising con, beware!

6 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

We apologize for the disappointment regarding your order and the size difference you mentioned. Our goal is to provide accurate information and smooth service, and we clearly fell short here. Please reach out to support@noviroa.com with your order number so we can work on a solution together.

Classificada 1 em 5 estrelas

SCAM

SCAM - do not order from this website!!! Products not the same as advertised. Will not give you a refund. Awful company!!!!

29 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

We regret to hear about the trouble you’ve had and understand how frustrating this must be. Please send your details to support@noviroa.com so we can personally investigate and support you directly.

Classificada 1 em 5 estrelas

Salve sito sconsigliato al mille x…

Salve sito sconsigliato al mille x mille truffa il ordine mi e arrivato dopo 20 giorni circa tutto rotto a pezzi gli contatto per il reso manco mi rispondono più ne al email il telefono celano per mostra non parte nemmeno la chiamata domani faccio denuncia di truffa

1 de setembro de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Grazie per aver condiviso il tuo feedback, anche se negativo. Non è la situazione che desideriamo per i nostri clienti. Ti invitiamo a scriverci a support@noviroa.com con le informazioni del tuo ordine per poterti assistere.

Classificada 1 em 5 estrelas

Scam business

I ordered the same pair of shoes twice by mistake. I kept the one pair (it was fine) but requested to return the other pair. They got me to send them photos of the shoes, the packaging etc…, thereafter they offered me a 10% refund and to keep the second pair. I argued this but they would not budge. Do not buy from here!! It’s a scam business.

30 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Thank you for bringing this to our attention. We understand how disappointing it must feel to not have your return handled the way you expected. Please contact us at support@noviroa.com with your order number, and we’ll do our best to look into this further.

Classificada 1 em 5 estrelas

The pictures are totally misleading do not buy

The pictures are totally misleading. The jewellery is of exceptionally poor quality. It comes from China. you’re not even likely to get what you purchased.
Apparently, they are closing down, but it does not look like it. It has taken me at least 20 emails to get my money back. The email saying I was having a refund was only sent today with AI generated replies. The company is registered in London but you have to return to China. Do not buy.

17 de julho de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

We’re truly sorry that your experience with both the product and the return process has been so frustrating. Please email us at support@noviroa.com with your order number so we can review your case in detail and assist further.

Classificada 1 em 5 estrelas

Hände weg!!

Ein Unternehme, dass direkt in Asien bestellt und eine Rückgabe ohne sehr hohe Kosten verunmöglicht. Falsche und defekte Artikel werden nicht rückerstattet. Bestellt auf keinen Fall bei diesem Unternehmen!!!

31 de julho de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Es tut uns sehr leid zu hören, dass Ihre Erfahrung mit Ihrer Bestellung so enttäuschend war. Bitte senden Sie uns Ihre Bestelldaten an support@noviroa.com, damit wir den Fall prüfen und gemeinsam eine Lösung finden können.

Classificada 1 em 5 estrelas

Perro robot lamentable

He pedido el perro robot y me han mandado uno de los que venden en los mercadillos que no tiene nada que ver. ¡Vergonzoso! Por ese precio en el mercadillo me compro media docena. Nada que ver lo que enseñan en la promoción con la realidad. No volveré a pedir nada más a esta empresa.

29 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Sentimos sinceramente que la experiencia con el perro robot haya sido decepcionante. Si nos facilita la información de su pedido escribiendo a support@noviroa.com, nuestro equipo lo revisará y tratará de solucionarlo.

Classificada 1 em 5 estrelas

Scam site

Scam site, product nothing like the picture on their website - really poor quality. Really hard to get a refund, has been a lengthy process, still working on it but they have agreed a refund once they receive the goods in their factory in China.

28 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Thank you for letting us know about your experience. We regret that the item was not as expected. Kindly email us at support@noviroa.com with your order number so we can look into this for you.

Classificada 1 em 5 estrelas

NO REFUND

Poor quality cameras and no way to get refund. Email comes back not delivered.

24 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

We regret the difficulty you’ve had with both the product and contacting us. Please try reaching us at support@noviroa.com with your order information so we can help resolve this.

Classificada 1 em 5 estrelas

Attenzione non comprate

Attenzione non comprate.
tempi biblici per ricevere l’ordine, ciò che promettono è falso.
prodotto non conforme. Risposte da intelligenza artificiale.

22 de agosto de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Capisco la sua frustrazione per i tempi di consegna e il prodotto ricevuto. Se ci invia le informazioni del suo ordine a support@noviroa.com, potremo controllare personalmente e assisterla al meglio.

Classificada 1 em 5 estrelas

Evitar que otros compren el perrito robot

Han enviado un perrito robot que en el mercadito de mi casa o de cualquier venta de juguetes baratos lo vende por 8 euros y han cobrado 49. Una estafa. No es el que anuncian. No es robot y está súper mal acabado. Terminó en la basura. Y lo peor, venir de China completamente anti ecologico por la huella de ozono. Vergüenza les debería dar

19 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This is a scam really

This is a scam really. Product was much poorer quality than how it appeared on their website - so much so that it wasn’t usable. And they don’t actually accept returns - despite what it says on their website. They put you through a maddening and long series of emails going back and forth until you finally realise that there is just no way to return it. They offered me a 15% refund in the end - but by then giving them my bank details felt dodgy so I just lost the money. Avoid like plague.

18 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

STAY AWAY FROM THIS TERRIBLE COMPANY

STAY AWAY FROM THIS TERRIBLE COMPANY!!! NEVER ORDER ANYTHING FROM THEM! IF I COULD I WOULD GIVE NO STARS. I AM SHOCKED AT HOW APPALLING MY EXPERIENCE WITH THEM WAS. 1. My order took two weeks longer than promised to arrive. 2. I ordered a fitness watch (to count steps) but received a temperature watch (does not count steps) 3. When I sent evidential photographs and asked for my money back (I could not wait another 2 weeks to start my fitness regime) I had a to and fro of emails with what appeared to be a prototype response written by AI. 4. Finally I was asked to send photographs and video even though I had already done so 5. I sent them again and got another prototype response .. IN FRENCH!! Luckily I speak it. 6. After responding to this (in both French and English! ) I recieved an email saying their team had looked at the photographs I sent and that they had sent me the correct product! Blatantly not true! 7. I have now RESENT the photographs of both what I ordered and what I received (for the third time) which clearly show the two are different products. 8.. I am waiting to hear what response I get ... and in what language this time? SHOCKING

28 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Caja rota

Caja rota, carísimos gastos de envío y productos de baja calidad, no vuelvo a comprar nada

12 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

I ordered what was described as an Interactive Puppy Toy with Lifelike Movement for Euro53.95. It's very expensive for a toy dog, but since the image they had on their website showed a lifelike puppy which looked really good, I paid this amount as a special present for my child. The toy that I received was nothing like the picture on their website. I received a cheap toy which you can buy on Temu for 1-2 euro. It's a complete scam. Very disappointed. Additionally they state on their website that delivery to Ireland is 4-6 working days. It took 17 calendar days for it to arrive.

12 de agosto de 2025
Opinião espontânea

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