Noviroa Opiniões 

230
•
TrustScore: 1.5 em 5

1,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

AVOID THIS COMPANY AND THEIR FACEBOOK ADVERTS! Shoes took a month to arrive and were cheap and nasty, nothing like the description. It was only when I complained to Facebook that they responded to... Ver mais

Classificada 1 em 5 estrelas

Nie nie nie wieder!! Falsches Produkt geliefert, korrektes Produkt sei nicht vorrättig?!! Statt Kontak aufzunehmen einfach ein anderes Produk schicken!! Keine Geldrückerstattung nur Umtausch mit ein... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Reinste Abzocke. Falsches Produkt erhalten das günstiger ist als was ich bestellt hatte. Auf Anfrage hiess es ich habe nur die Option auf eine Gutschrift die ich dann wieder bei Ihnen einlösen müs... Ver mais

Classificada 1 em 5 estrelas

Two weeks after order was still in Hong Kong. Delivery is misleading. Customer services don’t respond other than to give an Update saying 7/10 more days to wait. Would strongly advise anyone avoids t... Ver mais


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

230 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(230)

117 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scam

Danger! This is a total scam. AVOID! If anyone wants to do legal actions against them, let me know. Someone has to stop these charlatans.

28 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS

Avoid at all costs - tried to order a single item it went through as 2no couldn't change it so into them for £300 email sent to me cancelling the order because their logistics company couldn't manage the size of the package and will advise when they have refunded - some hope!!

24 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Purtroppo ci sono cascata anch'io

Purtroppo ci sono cascata anch'io. Articolo che non coincide con quello pubblicizzato sul sito. Parlano di reso senza stress e mi vogliono offrire un prodotto sostitutivo (confermando quindi che il prodotto è scadente), chiaramente non ho accettato. Pazienza, ho sbagliato a non guardare le pessime recensioni e quindi ho perso 54.99 EURO.
Non meritano neanche una stella, vergognosi

28 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

If I could have given 'no stars' I…

If I could have given 'no stars' I would have. DO NOT use this company for any purchases. I ordered walking poles in September (cost of £38.98) - they were never delivered - and in fact, I was notified that they had been returned to them. Despite this, my refund - which I eventually got towards the end of November - was for £29.74. Apparently, I have been charged £9.24 for 'processing' an order which I never received. I can only assume that this is some sort of scam as I have no proof that the goods ever reached these shores.

27 de novembro de 2025
Opinião espontânea
logótipo da Noviroa

Resposta da Noviroa

Hi! We’re really sorry to hear about your experience, that sounds incredibly frustrating, and we understand why you’d be upset.

We’d love to help sort this out right away. Please reach out to us at support@noviroa.com
with your order details so we can look into it and assist you further.

Thank you for letting us know. We're here to help.

Classificada 1 em 5 estrelas

Do not buy this product

Do not the Cat light, it's cheap and nasty and is not what was advertised. The one I received was not glass, just cheap resin and the colours were awful, and the cat didn't have any whiskers. Customer service have been okay but I now have to pay the shipping before I can get a refund. I am appalled.

27 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy from here. Poor product and cannot return despite what the website says.

Tricksy checking out on their website meant I ended up ordering 2 of their dreadful yapping dogs rather than one. They eventually arrived, one with no packing, the other in a very beaten up box. Both are so much less in every way, than the website suggests, I tried to return them. They have refused this, offering a 10% and then 20% refund not to return them! They have now stopped communicating with me despite their website clearly stating easy and free returns within 30 days! They need to be stopped from trading.

26 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Hiking safety stick

Took a long time to receive and I nearly cancelled the order. I ordered the safety hiking stick, it was very well put together, sturdy and value for money. Apart from the time it took to be delivered, I’m happy with the purchase

25 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Two weeks after order was still in…

Two weeks after order was still in Hong Kong. Delivery is misleading. Customer services don’t respond other than to give an Update saying 7/10 more days to wait. Would strongly advise anyone avoids this company. Dr E Hall

12 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam on xmas trees

I ordered a xmas tree from them at £29.99. I have received an email from them saying sorry they had priced it wrongly and I needed to send them £200+ . No offer of a refund and an offer of 20% discount presumably on the tree. By law I am entitled to the tree at the price advertised

24 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely awful

Absolutely awful. Delivery via China and then the packaging was very scrunched. On reaching out to customer services they said they could only offer 30% refund. Speechless this is a Christmas present do not go there….

21 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Previous complaint

I wrote a previous complaint on here regarding this company about how they sent the wrong item and yet I only received 60% of my money back. They responded on here also with a lovely reply saying that my experience is not something theyre happy with and to get in touch with them again.
I did this although after sending a dozen or so emails before to no avail.
I wish to say to you all reading this , DO NOT GET SUCKED IN BY THRIR RESPONSE. The reply I got back was the same I ve had constantly ..." this is our policy etc etc. "
They supplied the wrong and to be honest absolutely awful shorts that I wouldn't even use to do painting in , and because they sent the wrong ones , I only get 60% of my money back.
AVOID THESE THIEVES AT ALL COST !!

24 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No hassle free return policy

I bought a product and it does not work for me. On their website, they promised a hasslefree 30 day return. I told them that this product did not work for me so they wanted to send me a replacement which they did and I told them I did not want a replacement I wanted to return. So after I got the product for a second time I proceeded to tell them about their 30 day hassle free return And they wanted to give me a 20% refund. I spent $60 on the product and I did not feel that that was a fair price. They proceeded to tell me that I could not return the product without paying a huge shipping fee which that should have been said in there, hassle free return policy, which it does not. So in the long run, they gave me a 40% refund, which was the equivalent of $24. I am not happy and I feel this company gives you the runaround just to take your money.

17 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No No No

No No No. Stay away!!!! Poor quality, sending products which are absolutely different from picture on the website! No refund I can get. Saying I have to pay for sending back wrong product they sent. Offering rubbish options bot not a full refund.

Stay away!!!

7 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Non meritate neanche una Stella....sono…

Non meritate neanche una Stella....sono dei truffatori!!!!!! La Merce non arriva e si inventano la scusa che non vi trovano a casa.....succede che il pacco non lo vuoi più e chiedi un rimborso....ma loro ti dicono che nel rimborso ti verra tolto il 15%......accetti comunque esausto
...e il rimborso sono passati 10 gg e non si vede!!!!una vergogna

21 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This website is completely deceptive…

This website is completely deceptive and a scam . The items they sent me did not match the pictures or description at all on their website . They would not offer a refund and said if I wanting a replacement I would have to pay shipping cost .
A complete scam !

21 de novembro de 2025
Opinião espontânea

A Experiência Trustpilot

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