Nrpautocentre Opiniões 12

Great service friendly staff and fair prices

Very pleased with the service had new wet belt done the fitter was very helpful would recommend

Had a problem with a alternator but i could not replace it myself as front end had to come off so sent it to 1 garage and they could not get fan off so , sent it to NRP Autocentre , well here is where the crooks started there work ! Bearing in mind the first garage just moted car and there was nothing wrong at all with engine , then sent it to NRP and they changed belts and they lied about saying they never timed it lol as the guy said im lucky because the original boss had same car and they have timing kit , well when they fitted belts they done it wrong and destroyed my engine!!!
Took they to Motor tribunal and they completely lied !!! They told them that they never started car ha ha , and the last email I got was them saying that every inch of there place is covered by cctv, so ive asked 3 to 4 times for this coverage and still they go quiet, they said they pushed car in lol not a chance , u can't get a auto into park without power ! U can't turn a steering wheel without power , and it had air bags that were deflated, now there sending me invoices of storage of over 1k ,, people please spread the word NEVER EVER USE THEM , unless you want your car scrapped, they should wear masks crooks !!!

Ok, so they had 4 and five star reviews. I am a very sceptical person so took it with pinch of salt. I was so pleased after dealing with them to confirm they really are in my opinion 5 star rated. Friendly, helpful and I never felt I was being over charged. The work they carried out straightforward either. Well done Team😁

Used NRP about 5 - 6 years ago and was very happy with service. Have started to use them again as family car situation changed and still very happy with the service received and pricing. Will be using again for the 4 family cars.

Friendly and quick the only thing I wasn’t happy about with was to cost of replacing a fuse was £16-25 +vat I though was a bit much

I found all the staff I dealt, polite,friendly and helpful. I have been using NRP for a number of years now, and will continue to use them.

Small issue with the engine light on my Adria Motorhome , booked in quickly and checked over immediately . Back on the road in 35 mins. Great service !

I got a Peugeot 308 puretech 1.2 delivered to NRP Auto Centre 15th of March 2025.

We knew the wet belt had gone and needed replacing

They said the vehicle needed the following
BELT
Wet belt
Belt
1

OILFILTER
Oil Filter
1

5W30
Engine oil

SAE grade 3.5
3.5

ANTI FREEZE
Anti freeze

VALVE
Valve

Head skim & all valves in head

CRANKSHAFT SEAL
Crankshaft seal

BLANKING PLUG
Blanking plug

SUMP PLUG
Sump plug

GASKET
Gaskets
Gasket & clamps kit

WATER PUMP BELT
Water pump belt

FAN BELT
Fan belt

Then weeks later, I got a phone call stating it needs new vowels

I went absolutely ballistic because as you can see on the original quote, which I’ve not highlighted it how much it was, but they wanted more money for valves which is already included in the original quote.

Then I was told it was an error due to new staff doing the invoice which I do not believe.

Then last week I was told oh it needs a new turbo

Oil

Oil filter

Plus other duplicate stuff that is already original quote

These people are scammers because they’re charging you things you don’t need or you’ve been quoted for plus they are quoting for delicate products.

You don’t do this to people gosh how they can charge me another £1200 for the turbo

Here is the list what they sent me

OIL & FILTER CHANGE

Products
Product No.

TURBO
FEED PIPE

RETURN PIPE

OIL FILTER
1
5W30
3.5

SEALS
1
BANJO BOLT

Description
Standard Labour

Renew the turbocharger

Oil & Filter change
Description

Turbo new

Feed pipe

Return pipe

Oil Filter

Engine Oil 5W30

seal

Banjo Bolt top and bottom

A turbo is only £200 £1000 come from.

I can see they charge me twice for oil and oil filter plus seal etc

Scammers, 100% scammers

How can I charge you something on the original price and then charge you again for the same product when they replaced the turbo?

This doesn’t make sense, and as I said, they tried to do the same thing again regarding the valves even though it’s already been priced for the original quote

Stay away because they will bill you for products that’s already been quoted for again and I will quote you stuff you don’t need

I also requested in the beginning to put the parts in the boot that’s been replaced and they failed to do so.

Why haven’t they put the old parts in the boot?
I believe it’s because they make out they replace things when they haven’t

I will definitely won’t be using these again

Finally got the vehicle back on the 16th of May 2025, which is approximately two calendar months later

2nd occasion I've used NRP for AC work, both times I've been unimpressed. Thoroughly incompetent technician supposedly worked on my Vehicle. Took my money and laughed at my concerns. Will not be returning.

I can’t recommend them enough, quick professional service.
I took my wife’s car in to find out what might be wrong, didn’t charge me and gave me advice on what to do and for that reason they now do all our cars, just did a job on my sons car, brilliant service.
Thank you