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We Are NUCO Opiniões 

190
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TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really well organised trip, plans were always made clear by the reps. Scotty the medic did a great job at keeping everyone safe the entire trip. The reps Millie, Ollie and Tom were amazing and made su... Ver mais

Classificada 5 em 5 estrelas

We stayed at les arcs and our rep was the one and only james zhou (kimchi). Potentially the most unreal human i have ever met. He saved me from a burning building after saving 25 small french children... Ver mais

Informações sobre a empresa

  1. Operador turístico
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Escrito pela empresa

We Are NUCO, the student arm of NUCO Travel, is the UK's largest student snowsports operator. As The Home of Student Travel, we have been doing what we love since 2012. This is where the NUCO Travel journey begins ⛷


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

190 opiniões

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4,6

Todas as opiniões

(190)

179 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Shout out to the reps

Shout out to the reps, Campbell especially made the trip so easyyy.

16 de dezembro de 2025
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Resposta da We Are NUCO

It’s great to hear that you had a fantastic ski holiday with us Charlie! We're glad Campbell helped with this, and we can't wait to welcome you back on another trip in the future.

Classificada 5 em 5 estrelas

We had an exceptional trip

We had an exceptional trip, and Campbell was an incredible rep, took care of us very well

16 de dezembro de 2025
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Resposta da We Are NUCO

It’s great to hear that you had such a positive ski trip with us Luka and that Campbell really helped with that. We really hope to welcome you back on the slopes again in the future.

Classificada 5 em 5 estrelas

Great experience

The trip was so fun! It was my first time skiing and the Nuco rep Campbell really helped me manage my nerves and overcome my fear of the slopes. 10/10 would def recommend.

16 de dezembro de 2025
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Resposta da We Are NUCO

Hey Kesi, thanks for your lovely review. We’re delighted to hear you had such a fun trip, especially as it was your first time skiing. It’s fab to know that Campbell was able to support you and make your experience on the slopes so positive. We’d love to welcome you back on another trip with us in the future.

Classificada 5 em 5 estrelas

Campbell was really good

Campbell was really good, had a good time because of his advice!

16 de dezembro de 2025
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Resposta da We Are NUCO

Thanks for your feedback William. We’re pleased to know you enjoyed your ski holiday and Campbell helped with that! Hopefully, we’ll be see you on another trip with us soon.

Classificada 5 em 5 estrelas

NUCO L2A trip review

This trip was absolutely lit. Campbell was a legend and helped us with all our stupid problems.

16 de dezembro de 2025
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Resposta da We Are NUCO

Thanks Andrea for taking the time to leave such a lovely review regarding Campbell. We’re so pleased to hear your trip was lit! Can't wait to welcome you back on another trip in the future.

Classificada 5 em 5 estrelas

we love nenah!

we love nenah!! defo coming back xx

16 de dezembro de 2025
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Resposta da We Are NUCO

Love to hear you'll be back next season! Thanks so much for the review.

Classificada 5 em 5 estrelas

Skiing holidays done right

Skiing holidays done right! Allez NUCO

8 de dezembro de 2025
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Resposta da We Are NUCO

That's what we like to hear Sergey! Thanks for the review, hope it was a great week!

Classificada 3 em 5 estrelas

Good trip... a fair bit of bad organisation

The trip was overall good, the mountains and the skiing (lessons too) were very enjoyable.

However, several factors were really not well organised. NUCO split up our group of 5 into two different apartments, putting 3 of us in a room with 3 other people who did not know each other!! (So for no reason... we asked to keep the group together.) It was only thanks to one of us contacting the other people originally allocated to our apartment that we managed to stay together.

The room reps were kind, but simply not particularly useful, and insistent on asking for good reviews. The information room reps had to read out regarding cleanup at the end of the trip was too general, and they themselves did not know how much of it really applied to our specific accom...
NUCO reps in general were nice, friendly and approachable around the resort, happy to give directions; live chat responses were also quick which was good.

Also, procedure to recover lost equipment at NUCO-run event (Mega Après, went missing from the area where NUCO supposedly kept an eye on it) was terrible and yielded nothing. (Have emailed directly, I hope this does not happen again.)

11 de dezembro de 2025
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Resposta da We Are NUCO

Hi there, thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoyed the mountains, skiing, and lessons, and that our NUCO reps and live chat support were helpful during your trip.

We’re sorry to hear about your disappointment with the accommodation allocations. With just under 3,000 passengers on the Varsity trip and 590 apartments ranging from 2 to 16 beds, it isn’t always possible to accommodate every friendship group together in a single apartment. While we always do our best to keep groups together where logistics allow, this unfortunately can’t be guaranteed.
As outlined in the rooming allocation email, the friendship group system is designed to ensure you’re allocated with or close to people you know, even if a full group cannot always be allocated together.

Thank you as well for your feedback regarding the room reps, the end of trip cleaning information, and the process for recovering lost items at events. We’ll be reviewing this feedback to ensure our guidance and procedures are clear and effective, and to identify where improvements can be made.

Thank you again for your detailed comments. We hope that you still had a great week overall and plenty of positive memories from the trip.

Classificada 5 em 5 estrelas

I really enjoyed the Varsity trip at…

I really enjoyed the Varsity trip at Val Thorens! NUCO was amazing, I met the lovely rep Matilda on the coach ride there & got plenty of skiing tips so I was able to make the most of my week as a complete beginner.
Our room rep Lucia was also lovely, so friendly & great at solving problems while we were there. On the 5th day I had lost my wristband while I was out skiing and I didn’t know what to do but Lucia handled the situation so well and ensured I got another wristband so I could go out that evening!
I would 100% recommend NUCO and the reps are amazing, especially Matilda & Lucia & if you have them you are in good hands xx

13 de dezembro de 2025
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Resposta da We Are NUCO

We’re thrilled to hear you had such a great time on the Varsity trip Lauren. We're glad Matilda and Lucia were able to make your first skiing experience so enjoyable and supportive. We hope to welcome you back on another trip soon!

Classificada 5 em 5 estrelas

Nenah is a phenomenal rep for nuco so…

Nenah is a phenomenal rep for nuco so inviting and kind to members of Plymouth snow riders. Bring the vibes and looked after all of our Freshers made sure that they were able to enjoy their first trip away and we are incredibly grateful. Best rep ever 😍😍😍

15 de dezembro de 2025
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Resposta da We Are NUCO

Thank you so much for your fantastic review Dewi. We’re delighted to hear about your experience with Nenah. It’s great to know she helped create such a welcoming atmosphere. We’re really grateful for your feedback and hope to welcome you back on another trip very soon.

Classificada 5 em 5 estrelas

Varsity ski trip

Ali was an incredible rep on the Varsity ski trip - always checking in and making sure we had a good time!

12 de dezembro de 2025
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Resposta da We Are NUCO

That's great to know Anoushka, thanks so much for sharing! We'll make sure to pass this on to our rep management and resort team.
Hope you had a great trip!

Classificada 5 em 5 estrelas

Johann was unreal

Johann was unreal, genuinely best nuco rep ever.

12 de dezembro de 2025
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Resposta da We Are NUCO

Thanks for letting us know!
Hope you had a great week and that you'll join us again next year!

Classificada 5 em 5 estrelas

Varsity is such a great trip

Varsity is such a great trip, but Marc made it extra special this time!!

14 de dezembro de 2025
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Resposta da We Are NUCO

That's good to know! We'll make sure to pass this on.
Glad you had another great Varsity Trip!

Classificada 5 em 5 estrelas

Really fun trip

Really fun trip! Best vibes with the best people and the activities were fab. Our NUCO rep cassie was so lovely and helpful.

7 de dezembro de 2025
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Resposta da We Are NUCO

So glad to hear you had such a good trip!
Hope you'll join us again next year!

Classificada 5 em 5 estrelas

perfect!!

Best trip ever with NUCO we all felt so looked after! Angus especially was brilliant- so chill, so nice and answered all our questions and checked in on us consistently throughout. 100% would recommend!!

13 de dezembro de 2025
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Resposta da We Are NUCO

Thanks Nathalie for your review, we’re really pleased to hear you had a brilliant trip and Angus was on hand to assist. We hope to have you travel with us again soon!

Classificada 5 em 5 estrelas

Thankyou NUCO for a great holiday

Thankyou NUCO for a great holiday! Stuart is an amazing rep who was very helpful the entire trip! Also a big shout out to Onya, Bethan and Lucia for being lovely reps.

13 de dezembro de 2025
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Resposta da We Are NUCO

Thanks for your review Ellie! We’re glad you enjoyed your ski trip and that our reps helped make your time in resort enjoyable. We hope to see you again soon!

Classificada 5 em 5 estrelas

Strong NUCO reps!

Our rep Cassie was great! Super warm, friendly and helpful! She was on hand always to answer all our questions, and generally just a great vibe!

6 de dezembro de 2025
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Resposta da We Are NUCO

That's what we like to hear! Thanks so much for sharing your feedback Thalia, we'll be sure to pass this on.
Hope you had a great trip!

Classificada 5 em 5 estrelas

Great

we loved cassie as our rep, super helpful and friendly!

13 de dezembro de 2025
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Resposta da We Are NUCO

That's great to hear, thanks so much Hetty. Hope you had a great week!

Classificada 5 em 5 estrelas

Cassie was a wonderful rep

Cassie was a wonderful rep, so helpful and attentive to our problems. Although the overall NUCO experience was severely lacking in several areas, Cassie was able to redeem it!

13 de dezembro de 2025
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Resposta da We Are NUCO

Hi Ariella, thanks so much for the review, great to hear Cassie was so helpful during your trip! If you can pop us an email with some more information on the areas we didn't live up to so we can make sure to address these. Thanks!

Classificada 5 em 5 estrelas

Great experience

Super excited to come back to 3 valleys for this year‘s varsity! It’s the best place to ski (esp vs Tignes). Well managed, and friendly and supportive staff. Special shoutout to Johann, who is super helpful and nice. Will come back to varsity and recommend all my friends :-)

12 de dezembro de 2025
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Resposta da We Are NUCO

Thanks so much Yao for taking the time to review Varsity Trip. We’re delighted you enjoyed your holiday and felt well supported Johann in resort. We hope to welcome you back to the slopes again soon!

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