National Union of Professional Foster Carers Opiniões 

97
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

NUPFC has been the only independent support we have received during our challenging times. You have been there all hours of the day and night whenever we have needed you offering advice or simply list... Ver mais

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Classificada 5 em 5 estrelas

Even though my complex case is still ongoing, this is the first time in my entire fostering journey that I have ever felt truly supported by anybody. The NUPFC stepped in immediately with real teeth a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

NUPFC have helped me on numerous occasions on very large matters. I have had prompt replies and help, follow ups and great advice. Honestly I feel they go above and beyond to help. They also remember... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Spoke to union about 3pm today, regarding issue previous evening, no support off La or agency! Robin replied and has taken full control of the situation and stood up to bullying tactics! Has also che... Ver mais

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The National Union of Professional Foster Carers (NUPFC) provide valuable assistance and services to its members, including representation during allegations process, representation during standard of care proceedings, as well as helping to find solutions to problems that may occur between you and your foster agency or local authority.


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4,9

Excelente

TrustScore: 5 em 5

97 opiniões

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4,9

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26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

instant advice when needed

instant advice when needed, they knew what they were talking about and understood things from our perspective and the follow up has been brilliant

3 de março de 2025
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Classificada 5 em 5 estrelas

Our Experience with the Union and Chris Offiler

Worth joining asap if you haven’t already!
Whilst facing a difficult period in our fostering journey, we joined the union for immediate support, an invaluable decision. While we did have foster support in place, we immediately felt a real shift after joining the Union. Things began to move with greater ease and clarity, and we were finally able to focus on what mattered most, without constantly battling to be heard. It was, without a doubt, the best decision we could have made. From the outset, we were met with empathy, professionalism, and integrity. Robin Findlay helped us access support straight away, even before our membership had fully begun. Once our case was taken on by Chris Offiler, we knew we were in safe hands. Chris brought calm, clarity, and expert guidance to every stage. He was always available, fully prepared, and consistently reassuring, his belief in us never wavered. At one point, we even asked Chris during a phone call how he manages to balance the needs of everyone he supports. He is always answering emails, responding to messages, and calmly addressing every concern. We laughed and asked him if he ever sleeps! His response was so kind and genuine, he simply said that offering reassurance and support is what matters most, and reassured us that he does get sufficient rest. That moment summed up everything about his approach: thoughtful, tireless, and deeply committed. Even after being reapproved, the support from Chris and the union has continued. Their commitment goes beyond advice, they stand with you. We’re incredibly grateful for the reassurance, strength, and direction Chris provided. His dedication made all the difference, and we’ll always remember it.

Mina & Sam

27 de maio de 2025
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Classificada 5 em 5 estrelas

Thankyou Robin

Robin was and is still helping me with a situation that has been so difficult and the most challenging event of my whole fostering career. He has guided me and always been at the end of the phone any time lve needed it . His sound legal advice and kindness has kept me grounded. I would have definitely have resigned without his support and reassurance. I can't sing NUPFC enough. Sign up and have the same security all for 10 pounds a month ! Thankyou for championing for Foster Carers and our rights. You hear us and value the hard work that others take for granted.

22 de maio de 2025
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Classificada 5 em 5 estrelas

Join for support plus so much more….

Join join join! I’ve been a foster carer for nearly 20 years… I’ve heard good things about the NUPFC but hadn’t joined until recently and am so glad I did. You never know when you will need specific informed help, but it’s not just about that… it is also a great source of general support and information.

1 de maio de 2025
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Classificada 5 em 5 estrelas

Exceptional Support & Advice

The team at NUPFC have been nothing but exemplary in supporting us during an extremely difficult period in our fostering journey. We felt supported, listened to and were meticulously guided throughout. Chris and Robin are stalwarts in this field. We found them approachable, helpful and despite working long hours late into the evening always had time for us. If your thinking of joining a union or already part of one I would strongly recommend NUPFC. They will not leave you in the lurch nor just provide lip service. They have a proven track record for supporting foster carers in their most difficult of times. The membership fees are also extremely reasonable and joint members pay a fraction of the main members fees. It's a 5***** from us keep up the great work NUPFC!

7 de abril de 2025
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Classificada 5 em 5 estrelas

A big thank you to Robin Chris and the National Union of professional foster carers

I big thank you to Robin who answered my call so quickly and Chris who has been amazing in helping me with a standard of care allegation all caused by me advocating strongly for a child in my care although things are not finalised yet it is moving in right direction and my agency has confirmed they do not want to register me
Every foster care should stand together and join this amazing union who are advocating so strongly for us I’ve been fostering over 10 years had the child for 9 and never imagined I would be in this position so all of you never know when this can happen to you and you need these people behind you
We will never be safe from this system until we have employment rights and our own professional registration system this union are fighting so hard to get us
So my advice is don’t hesitate join now

25 de março de 2025
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Classificada 5 em 5 estrelas

Amazing Support

Can't fault the support the union has given our family when times have been so difficult for us. Without their advice and backing I'm not sure where our family would be right now.

25 de abril de 2025
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Classificada 5 em 5 estrelas

Outstanding Support

I cannot speak highly enough of Chris and Robyn. You are always made to feel like their only client despite knowing how much their workload is. Chris is so down to earth and honest and has given us so much professional support as well as emotional support. This is not just a job to them, they really care and the evidence is there.

25 de abril de 2025
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Classificada 5 em 5 estrelas

Essential help & support for foster carers!

I cannot speak highly enough about Chris at NUPFC. He supported & helped my sister (also a foster carer) through a crisis she was having with her IFA. Recently, I too, had to ask for advice & support regarding a disruptive placement when I was not receiving the required help from my council. Despite it being late evening, a desperate text from myself received a response from Chris within the hour & he gave me all the advice I required to resolve my problem with the council. His knowledge of the law & foster carer rights is invaluable & empowering and, when backed up by written support from NUPFC, ensured that I was listened to by the council & my problem resolved. The empathy, concern & follow up call to support me after the problem had been sorted, was really appreciated too. For the minimal membership fee, joining the NUPFC was one of the best decisions I have made & I highly recommend it to fellow foster carers!

25 de abril de 2025
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Classificada 5 em 5 estrelas

A wealth of information

Being a member of NUPFC provided us with the confidence and power to question the actions of our IFA, make recommendations and to seek resolution to a situation that was not at all child focused. Robin provided us with invaluable support and advice within an hour of sending an urgent enquiry over a weekend and helped put our minds at ease.
You never know when you might need professional guidance; the ability to be able to speak to someone who is personable with a wealth of information and knowledge to give you that upper hand.

12 de abril de 2025
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Classificada 5 em 5 estrelas

Quite simply amazing

Quite simply amazing

I have to say Chris and his team are quite simply amazing and although we haven’t won yet the surport the union have given from day 1 has been unreal, always at the end of the phone and attending meetings, literally on call any time day and night . They are also supporting us with a new application! Have supported us both emotionally and professionally in the worst six months of our lives! Can’t yank them enough!

15 de abril de 2025
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Classificada 5 em 5 estrelas

We have recently received support from…

We have recently received support from the NUPFC which has been managed by Chris. We are very grateful for the support and insight.
This assistance has provided confidence to challenge unfairness. We are currently are being supported and are following the guidance provided by Chris and the NUPFC.

10 de abril de 2025
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Classificada 5 em 5 estrelas

Exceptional Support from NUPFC- Thank you, Chris!

I would like to express our sincere gratitude to the fostering union, especially to Chris, for the outstanding support we have recently received. From the moment we made contact, Chris has been incredibly informative and reassuring.

Chris’s wealth of experience and knowledge has given us a sense of confidence and relief, making us feel that we are not alone on this journey. Even though we’re still early in the process, Chris’s guidance has already made a significant difference in how we approach our role as foster carers.

What stands out is the genuine care and dedication Chris has shown. Their thoughtful responses and clear, practical advice have helped ease any concerns we had, and we feel truly supported every step of the way. It’s clear that the fostering union is committed to the well-being of both carers and the children we care for, and we are so grateful to have found such a reassuring and supportive resource so early on.

Thanks to Chris and the fostering union, we already feel much more confident and well-equipped in our role, and we look forward to continuing this journey with their support.

8 de abril de 2025
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Classificada 5 em 5 estrelas

Helping Foster Carers properly and quickly.

They are very helpful and very understanding. Thank you
I feel very confident to contact National Union of Professional Foster Carers.
⭐️⭐️⭐️⭐️⭐️

1 de dezembro de 2024
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Classificada 5 em 5 estrelas

Join the NUFC for your own welfare

Robin is amazing
He has given us our confidence back
To continue to foster and changed the life of family in such a positive way.
We would implore all carers to join the NUFC for their own well being 🫶

27 de fevereiro de 2025
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Classificada 5 em 5 estrelas

WOW - Great Timely Advice

WOW! Contacted NUPFC on a Sunday and got a call back within the hour. I wasn't expecting a response until Monday at the earliest. Lots of reassuring professional advice from Robin to help alleviate that feeling of being out of control. Highly recommend all foster carers join the union.

23 de fevereiro de 2025
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Classificada 1 em 5 estrelas

Disappointed / Let down



I am very disappointed and feel let down, You took a sum of £1000

I emailed you to request a full refund for inadequate support provided, I was not responded to.

I was in a very vulnerable situation, yet you failed to support me, however you appeared to be favoring my employer who I had a grievance with.

I was lied to, manipulated and request for refund of £1000 was ignored.

3 de novembro de 2024
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Resposta da National Union of Professional Foster Carers

Dear Rafiya

We have a duty to protect members subscriptions who have been members for the required period prior to needing the Union’s assistance. 

However we will not refuse to assist those who need help immediately upon joining the Union but this can only be achieved by charging a fee. 

To assist Union members in cases can mean an average cost to the Union often in excess of £3000 per case. 

In your case the outcome was very successful and we are disappointed that you feel your fee should be refunded, which under our rules we are unable to do. 

Nevertheless despite the fact that you feel you are entitled to a refund I would like to thank you for your review as it enables us to highlight and explain the current position.

We encourage all Foster Carers to join the Union before they require our support to ensure they receive this without additional charges. 

Classificada 5 em 5 estrelas

Join NUPFC now - support, validation and advice.

Can't tell you how worthwhile joining NUPFC is.
We hadn't been members for quite the full two months when we got some news that rocked us.
NUPFC were so prompt in replying to our call and Chris was incredibly helpful. He took all the necessary info, and although we weren't sure if there was much that NUPFC could do for us with our circumstances, Chris went away, spoke to relevant people and got back with information and advice from which I was able to make a plan for our next steps.
I felt heard and validated in our concerns and know that should we have any further issues or queries at all I wouldn't hesitate to call them again.

9 de janeiro de 2025
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Classificada 5 em 5 estrelas

Always there

Always there, always get an answer. It's what you need as a Foster Carer

3 de outubro de 2024
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Thank you for the great review!

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