Nurojit Opiniões 269

Product is great just took forever to get to me

Attempting to unsubscribe from the text messages outside of USA is a nightmare! No help from Customer Service, I believe they choose to ignore my countless emails requesting for help - and do not read the finer details - instead send a stock standard reply.

El mejor producto que haya comprado , el cual te llena de energía todo el día , lo recomiendo al 100% no dudes en sus resultados sin duda muy bueno…
Love it!!! :)

I ordered my Shilajit from Nurojit and I have nothing but positive things to share!! Their product was as advertised!!! After about 3 days I experience more energy, better sleep and improved mental clarity. I simply FELT healthier!!
The customer service has been amazing! I experienced ZERO issues with ordering or delivery of my products!
I am so impressed by Nurojit I have placed my order for their blueberry shilajit gummies.
I am positive I will experience nothing but positive results from this product as well !! :)

Customer service is the worst. I’m waiting for an order since Oct. I had to post a review here to get a response and after I got a long winded response, nothing was actual done to reship my order or even refund me. I have emailed them multiple times and am getting zero satisfaction or response. If you’re ordering internationally I would avoid.

I returned their product and they have IGNORED my emails. I sent them a tracking number and they have the product but are not providing a refund. They take FOREVER to reply to your initial request to set up and return/refund. Based on their customer service alone, I would never order from them.

***UPDATE*** they have replied to this review with more lies. No “priority” email in my spam or junk mailbox. They still are ignoring my refund AGAIN, EVEN AFTER they have the product returned to them (verified with tracking number). The fact that they replied so quickly to this review and have ignored their PAYING customer for WEEKS speaks loudly to their priorities.
Happy to update this review further if and when they actually refund me for the product they have back in their possession.

I paid for the “buy 2 get 1 free” and only received one bottle in total. I have followed up many times with them but have received no reply. Disappointing.

False claim money back guarantee
They never reply on there emails
Finally they refund
Worst customer service

Refund of order was made in some time but I received full amount. I guess they had some issue in fulfilling my order but they did the right thing by refunding it.

Very quick to arrive once ordered, and the products have worked wonders for me!

I have made an order on 22nd of November 2024 and I STILL HAVEN’T received my order!! Order no #34209. How it’s even possible? It’s near 2025!!! It’s embarrassing Nurojit, is this how you do business??Is this how you treat your customers?? You have so many bad reviews and you still not trying to sort the things right?? I am very disappointed of this company!!! They didn’t even bother to answer to my almost 10 emails sent!!! I want a full refund! I have paid you almost $250! Give me my money back you crooks!!!

Total scam. I did not receive my product. The only thing that was delivered from them, were stupid apology e-mails. I don't recommend it to anyone.

Massive difference in our energy which we noticed more when we ran out of gummies!!! My husband and I have been having the blueberry gummies for the past few months, not only are they tasty but they actually work. Very impressed with this product, value, taste and mostly the results.

This is a fraud. I ordered in November 2 and they don´t answer my mails!!

This company is beyond shocking I ordered the 3 for 2 jars of there capsules on 28th October and since have received absolutely nothing other than a few emails apologising for the delay and a refund of £15 out of the £105 I originally spent with them..have since emailed them back now 5 times in the last 2 weeks asking them where the hell is my order which seems to keep falling on deaf ears.. truly disgusting company and my honest advice to anyone is STAY WELL CLEAR!!!!

7:48
< Inbox
3 Messages
Are You Keeping Up?
Hi Gary,
We apologize sincerely for the delay in delivering your order and any inconvenience this may have caused. We understand your concern and we assure you that we are working diligently to resolve the situation.
We kindly request you to wait for one more week as there might be some unforeseen circumstances that have caused the delay. We are doing everything in our power to expedite the delivery process and ensure that your order reaches you as soon as possible.
However, if by the end of next week the order is still not delivered, we encourage you to reach out to us again so we can provide the best solution.
Please accept our sincere apologies once again for any inconvenience caused by this delay. Our priority is your satisfaction, and we are doing everything we can to rectify the situation.
Thank you for your understanding and patience.
Best regards,
NuroJit Team

This is what I have received for the same issue. Been almost 3 months and no product. WTF

I have emailed NuroJit several times about doubling my order, paying for it and not getting a single response.
Your company is a sham!
How many times could I possibly get in touch when you refuse to address the issue.
You have taken my money and not responded to your error. I want this rectified…today!

My order just never showed up been waiting over a month. Sent them a ton of emails still nothing not even a reply.
After I made this post they immediately got a hold of me and got my order in the mail offered me a discount To take this review down which I declined. I have since received my order and all seems to be well. I feel that I shouldn't have had to give them a bad review to get my order. I can not review there product because I haven't tried it yet but it all seems legit.

I had an extremely frustrating experience with Nurojit and cannot recommend this company. I placed an order with extra payment for expedited shipping, as I was staying at the delivery address temporarily. Despite this, the company failed to ship the order on time.

I contacted their customer support multiple times through various channels to request a cancellation and a full refund, as no one is currently at the address. To my dismay, I received no response whatsoever. Their complete lack of communication and disregard for customer concerns is unacceptable.

As of now, my refund has not been processed, and the issue remains unresolved. This level of service is unprofessional and unacceptable. I strongly advise against ordering products from Nurojit. Save yourself the hassle and look elsewhere.