Nurture Life Opiniões 

1342
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We’ve been using Nurture Life for over a year, and it has made feeding my kids so much easier! My youngest started with the finger foods, and having meals ready to toss into the daycare bag was su... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My toddler loves these meals! I send them with him to school each day and I love that they offer multiple opportunities for discounts. I’ve been ordering from them for over a year now and I’ll continu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The food is of very low quality. My kids refused to eat it. They make it very difficult to cancel the subscription and good luck getting into contact with anyone in customer service. It took 11 calls... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My husband and I work opposite shifts. I work days and he works midnights. This makes food prep so difficult. We tried Nurture Life in March to help introduce our little to finger foods (I have bad an... Ver mais

Informações sobre a empresa

  1. Produção de produtos alimentares

Escrito pela empresa

Nurture Life makes nutritious, delicious meals and snacks for babies, toddlers, and kids! Our food is delivered fresh to your door and is ready in 1 minute or less, saving parents so much time on cooking for their kids. Plus, everything is made with real, clean ingredients and tons of veggies and protein, so parents can feel great about what they’re serving. Kids love the taste, and parents love how much easier it makes their lives.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(1342)

116 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Beware of cancellation issues and unresponsive customer service

I am extremely disappointed with Nurture Life, a healthy frozen meal delivery service for kids. While the concept is great, my recent experience has been nothing short of frustrating.
Firstly, it is virtually impossible to cancel orders. Despite following the steps to cancel my account on the app, I was still charged $103 for an order I did not want. This situation was exacerbated by the fact that their customer service is entirely unresponsive. For three days, I have tried to reach out via the provided email and phone number, but have received no response.
The lack of communication and inability to stop the shipment or get a refund has been incredibly frustrating. This company needs to address its customer service issues and make the cancellation process more transparent and straightforward.
I hope this review helps others avoid the hassle I've been through.

31 de julho de 2024
Opinião espontânea
logótipo da Nurture Life

Resposta da Nurture Life

Hi Hannah. Thanks for reaching out and we're sorry to hear you aren't satisfied with your experience. Your account was paused as opposed to being canceled and resumed per the date you set at the time you paused it. We do send out 2-3 notices prior to your account resuming to notify you that it is active again. The cancelation link is found directly beneath the pause subscription feature in your settings and can be done at anytime. You just need to do so prior to your order cutoff as your meals are made fresh-to-order. We did not receive an email and only received a voicemail several days after the order cutoff. As a very small team we do our best to get to all live calls as quickly as possible but do recommend leaving a voicemail right away so we can return your call promptly. Once meals are prepared we don't offer cancelations but I do see we were able to offer you a partial refund. We appreciate your giving our service a try.

Classificada 5 em 5 estrelas

Nurture life is lifesaver in all flavors for moms

Nurture life I will recommend to every Mommy out there. It literally saved me during the early months of transitioning my little one into baby lead feeding and on top of that, their meals are so tasty compared to all the brands out there that I'm not going to mention that are so bland. Nurture life meals are delicious 😋. My kid loved it. I had to leave because my kid is bigger and I am confident in making his meals.

25 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great food service and great options

Great food service and great options. We have been doing every other week for meals. Food always comes fresh and on time. My kids love it! Nurture life is so convenient when you are exhausted and don’t want to cook for your kiddos. Thank you for making life a little easier.

25 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My little one LOVES these meals

My little one LOVES these meals! The small bite-size pieces are perfect for him to pick up and soft enough to chew and swallow easily! His most favorite is the carbonara! It has ditalini pasta with peas, bacon, and hidden cauliflower in the creamy white sauce. He also really likes the spaghetti bites with meatballs and broccoli. We order from Nurture Life every two-three weeks depending on how many meals we get. They are a great provider and shipping is always on time unless a holiday is near. The food is very well packaged with ice to protect your food. They have many other toddler meals for older toddlers, too. One day soon we will order a couple of them to try out! We definitely recommend their services!

12 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Nurture Life is awesome

Nurture Life provides such quality food. I am very pleased with the service and also with their customer service. They put your baby first by providing safe and quality food.

10 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service and convenient food for busy parents

They have been very flexible with the meal plans. There were a couple of times when I forgot to skip a delivery. The customer representatives resolved the issues at my greatest satisfaction. I think they really care about their customers. We have only tried finger foods at this point. I guess there are some limitations due to them being finger foods for babies. As adults they are not the tastiest. My son enjoys the carbohydrates and meats, but not the veggies -- but we all know babies do not like veggies, lol.

8 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Never received the order.

This is my first time making an order for my child. I place my order on June 23rd, 2024 in the amount of $81.86 the order was suppose to be delivered June 30th. They sent me email saying my payment was unsuccessful when looking back at my account the took out 81.86 out of my account the same day I placed the order. I still have not received my order.

23 de junho de 2024
Opinião espontânea
logótipo da Nurture Life

Resposta da Nurture Life

Hi Lakenya. Thanks for reaching out. Have you reached out to our support team regarding your issue? We appreciate the opportunity to offer a resolution if you've had an issue with an order. Thanks in advance!

Classificada 5 em 5 estrelas

Healthy, fresh and tasty meals for our 2 year old!

We started getting the meals for our 2 year old son. So far he absolutely loves the meals! I have a lot of guilt being a working mom and not having enough time to make fresh and healthy meals. I was very excited to come across these meals which seem to fit my toddler’s palate. The food quality, the quantity and freshness meet and exceed our expectations! Knowing that I have premade fresh meals ready to go that I know he’ll enjoy and are good for him puts me at ease.

21 de maio de 2024
Opinião espontânea

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