This was a total scam.... the bottle i recieved for the african bondox is really tiny, compared to the price of the brazilian bondox. I cant believe how overpriced this item became, I purchased this s... Ver mais
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Leia as opiniões dos outros
I like the natural and delicate fragrance. Great foaming! It doesn't leave my hair feeling unnaturally "squeaky clean" like I've experienced with other keratin shampoos. And it really brings out the n... Ver mais
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My check out experience and delivery was perfect, but I don't think this is a botox or bondox treatment this has a very harsh odor like a keratin treatment. Even with wearing a mask in a well ventilat... Ver mais
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In the end, thanks for the opportunity to use trusted products and still try something new. Quick delivery, fantastic hair masks and bondox! Everything was delightful, thank you very much, I'll contin... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Nuree specializes on professional haircare products used casually. All products are made in Brazil and we are on a mission to share Brazilian Beauty products with the world. Also we are among the best in the world when it comes to texture products.
Informações de contacto
Estados Unidos da América
- nutreecosmetics.com
3,7
Aceitável
177 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
What I appreciated most about nutree…
What I appreciated most about nutree professional was their commitment to using natural ingredients. Their shampoo and conditioner were infused with ingredients like argan oil and shea butter, which not only smelled amazing but also left my hair feeling nourished and hydrated.
28 de março de 2023
Opinião espontânea
Resposta da Nutreecosmetics
Thank you for the wonderful review and for taking the time to share your feedback about Nutree cosmetics brand! Our priority is customer service and we are honored that we met that mark!
Difficultly choosing correct shade
Very difficult to choose the correct shade, even with the shade finder. The color turned out to be too dark and unwearable.
8 de março de 2023
Resposta da Nutreecosmetics
Hello, dear customer.
The product you ordered does not leave any shades on the hair, it just straightens them out. Please let us know if you have any questions or comments about the application and we will help you,
Best regards,
CS
Resposta da Nutreecosmetics
We are happy to hear you had a positive experience with Nutree cosmetics!
We value your input and encourage you to let us know more details about your experience with us.
There was literally no change in my…
There was literally no change in my hair at all
1 de fevereiro de 2023
Resposta da Nutreecosmetics
Dear customer, we’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your product experience.
We are sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.
Could you provide me with more information about the product issues and your concerns about it's
usage?
We would be happy to assist you with your recent purchase!
Waiting for your reply,
CS
Longer time for product to arrive
I was told by one of your representative that I will be receiving my order within 3 days. Its been a week and still waiting on it.
1 de fevereiro de 2023
Resposta da Nutreecosmetics
Hello dear customer, we are truly sorry to hear this feedback from you.
Thank you for your detailed review of the Nutree products and services.
Our customer service representative already discovered your case and revealed, that You have purchased basic delivery option, that could take for up to 35 days for your goods to come.
However, our service standards encounters your service satisfaction, so we would be glad to share with you our CS code
10% for all products CSSOSORRY
Love It!
After using the Brazilan Expert hair mask for the first time, my hair feels soft and looks shiny! I'm hooked!
30 de janeiro de 2023
Resposta da Nutreecosmetics
We sincerely appreciate you taking the time to share with us your common product experience!
La rapidez de la entrega y el seguimiento al envío de parte de la compañía.
La empresa trabaja muy bien los envíos, dando seguimiento desde la compra hasta la llegada del producto a su destino final.
13 de janeiro de 2023
Resposta da Nutreecosmetics
Gracias por la maravillosa reseña y por tomarse el tiempo para compartir sus comentarios sobre la marca de cosméticos Nutree! ¡Nuestra prioridad es el servicio al cliente y nos sentimos honrados de haber alcanzado esa marca!
It has been 9 days since I placed the…
It has been 9 days since I placed the order and I haven’t received it yet, status of shipment update says it’s still in the USA!
6 de janeiro de 2023
Resposta da Nutreecosmetics
Dear customer, we’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your product experience.
We are sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.
Our customer service team would contact you immediately to find a solution for your case.
We would be happy to assist you with your recent purchase!
Our sincerely apologies,
CS
Mai arrivato il prodotto
Mai arrivato il prodotto, e non ci sono spiegazioni specifiche sul rimborso. Molto male
22 de dezembro de 2022
Resposta da Nutreecosmetics
We apologize that you had such an experience with the order. It is a very busy time during the New Year holidays and all orders are delayed. Please contact us help@nutreecosmetics.com and we will do our best to fix it.
My hair is super shiny!
My hair is super shiny, and the product help manage my damaged hair. I will purchase again!
12 de dezembro de 2022
Resposta da Nutreecosmetics
Thanks so much for sharing your feedback about our products. We’re glad to hear that it exceeded your expectations, thank you again, have a great day!
Great products and quick deliveries.
11 de dezembro de 2022
Resposta da Nutreecosmetics
Many thanks for responding, we look forward to the next time we’re able to serve you again. Have a wonderful day!
It was excellent service
It was excellent service. My order was delivered to the nearest store after first attempt failed.
I tried to contact customer service after noticing I couldn't track my order at first and second time when the attempt of delivery had failed. Customer service never let me down, I got a reassuring response each time I contacted them.
Customer service should keep up the good service. It is highly appreciated and I have no doubt ordering again from Nutreecosmetics.
9 de dezembro de 2022
Resposta da Nutreecosmetics
Thank you for your detailed review of the Nutree cosmetics product . It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
The best product ever!!
1 de setembro de 2022
Resposta da Nutreecosmetics
Thanks so much for sharing your feedback about our products. We’re glad to hear that it exceeded your expectations, thank you again, have a great day!
Nutreecosmetics care about customers satisfaction
My order arrived damaged, but I got a replacement. The shipping was very fast. I highly recommend this company because they care about customers satisfaction.
11 de outubro de 2022
Resposta da Nutreecosmetics
Thank you for the wonderful review and for taking the time to share your feedback about Nutree cosmetics brand! Our priority is customer service and we are honored that we met that mark!
Placed an order more than a week ago…
Placed an order more than a week ago and still haven’t received it
28 de setembro de 2022
Resposta da Nutreecosmetics
Dear customer, we’re sorry that your experience did not match your expectations. Please help us to improve by providing more information on your product experience.
We are sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.
We have already reshipped the missing item;
Waiting for your reply,
CS
Alles gut und sehr nette Kontakt
Alles super Ich bin mit allem zufrieden, sehr mutig und reaktionsschnell. Ich habe auf jede Frage eine Antwort bekommen. Ich werde immer hier bestellen.
6 de outubro de 2022
Resposta da Nutreecosmetics
Vielen Dank für die wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihr Feedback zur Kosmetikmarke Nutree zu teilen! Unsere Priorität ist der Kundenservice und wir fühlen uns geehrt, dass wir diese Marke erreicht haben!
Awesome product !
Awesome product !! It works and is very friendly to use. Different products for different hair types. Great customer service . Thank you .
30 de setembro de 2022
Resposta da Nutreecosmetics
Thank you for the wonderful review and for taking the time to share your feedback about Nutree cosmetics brand! Our priority is customer service and we are honored that we met that mark!
The shipping was fast and I love how…
The shipping was fast and I love how soft this product makes my hair.
2 de outubro de 2022
Resposta da Nutreecosmetics
Thank you for the wonderful review and for taking the time to share your feedback about Nutree cosmetics brand! Our priority is customer service and we are honored that we met that mark!
El botox es un producto de calidad y…
El botox es un producto de calidad y excelencia. Fácil su manejo y excelente los resultados. Dura bastante el producto. Lo recomiendo 100%!
3 de outubro de 2022
Resposta da Nutreecosmetics
Gracias por la maravillosa reseña y por tomarse el tiempo para compartir sus comentarios sobre la marca de cosméticos Nutree! ¡Nuestra prioridad es el servicio al cliente y nos sentimos honrados de haber alcanzado esa marca!
Not so manageable as I thought but hydrated and shiny wavy hair
Background: I have thick, dry wavy hair. I had gone to the hairdresser a couple of days before the treatment to get it trimmed and the woman who did it destroyed it so I didn’t like my hair at all.
Treatment: I did the treatment 5 days ago at home on my wavy hair. I used it as a hair mask according to the instructions of an agent on the company’s website. The agent respond politely. It took them some time but it was done.
Results: my hair didn’t lose its waves so hooray! It’s not as manageable as I thought it’d be but my hair feels way more hydrated and it’s shiny.I definitely like my hair better now even with the failed haircut.
Cons: during the application process the vapours of the treatment kind of burn/sting your eyes so use it in a well ventilated area. I wore a pair of cheap transparent glasses to protect my eyes. During and a bit after rinsing the product I could still feel the stinging.
Pros: the treatment has a bubble gum smell. It smelled like I’d done the treatment in a hair salon plus it feels hydrated and it looks shiny!!
17 de setembro de 2022
Resposta da Nutreecosmetics
We are happy to hear you had a positive experience with Nutree cosmetics!
We value your input and encourage you to let us know more details about your experience
with us.
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