I recently installed reeded panels in my living room and I’m really pleased with the result. The team was very helpful when I had questions about sizing and how many panels I would need, which mad... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Good customer service. Samples weren’t delivered but new ones sent out straight away and received next day
A empresa respondeu
We used the Elegance Fluted wall panels behind my daughter’s bed and it looks gorgeous. The panels give the room a calm, stylish feel and have totally elevated the décor. Really impressed with the qua... Ver mais
A empresa respondeu
Recently purchased wall panels from Nuwall UK for a project in our living room and it has honestly transformed the space. Easy to fit, the quality is fantastic and the finish is everything we... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At NUWALL, we are committed to elevating spaces with aesthetically pleasing wall panels that add dimension and character to customers' homes. Based in the North East of England, our product offering will enhance various interior styles, ranging from traditional, timeless wood finishes to on-trend and contemporary marble-effect wall panelling.
Informações de contacto
Reino Unido
- nuwalluk.co.uk
4,6
Excelente
56 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
I recently installed reeded panels in my living room and I’m really pleased with the result. The team was very helpful when I had questions about sizing and how many panels I would need, which made the whole process much easier.
Delivery was on time for my work completion. The panels themselves were straightforward to install and they’ve completely transformed the look of the room.
A great experience from start to finish, I would definitely recommend.
19 de março de 2026
Opinião espontânea
Resposta da Nuwall UK
Karen,
Thank you for your fantastic review.
We’re delighted to hear how pleased you are with your reeded panels and the final result in your living room. It’s great to know our team could assist with sizing and quantities to make the process easier for you.
We’re also glad delivery arrived in time for your project and that you found the panels straightforward to install.
Thank you again for your recommendation—it means a lot to us!
NUWALL UK
Good customer service
Good customer service. Samples weren’t delivered but new ones sent out straight away and received next day
30 de março de 2026
Resposta da Nuwall UK
Donna
Thank you for your review.
We’re very sorry your initial samples were lost in transit, but we’re pleased we were able to resolve this quickly and get replacements to you the next day.
We really appreciate your kind comments on our customer service and are glad everything was sorted promptly.
Kind Regards
NUWALL UK
Excellent customer service to assist…
Excellent customer service to assist with ensuring correct purchase of quantity required and swift delivery. Great quality so will be using again!
2 de abril de 2026
Resposta da Nuwall UK
Claire,
Thank you for your fantastic review.
We’re delighted to hear that our team could assist you in selecting the correct quantity and that your order arrived swiftly. It’s also great to know you’re happy with the quality.
We really appreciate your support and look forward to supplying you again in the future.
Kind Regards
NUWALL UK
This is a lovely quality product
This is a lovely quality product, ordering was easy and I was kept informed of delivery date and time throughout.
Would definitely recommend
31 de março de 2026
Resposta da Nuwall UK
Judith
Thank you so much for your kind review!
We’re delighted to hear you’re happy with the quality of the product and that you found the ordering process smooth and well communicated. It’s great to know the delivery updates kept you informed throughout.
We really appreciate your recommendation and support.
Kind Regards
NUWALL UK
Delivery took much longer than it…
Delivery took much longer than it should have considering I Paid £25 delivery fee should have been a lot sooner. Communication from customer service agent was also bad. I had a bad experience buying from nuwall.
31 de março de 2026
Resposta da Nuwall UK
Hi Suky,
We’re sorry to hear you feel this way about your experience. We would like to reassure you that your delivery remains within the 3–5 working day timeframe stated on our website. Relevant tracking has been sent to you.
Please note that Easter bank holidays are not classed as working days and have affected delivery times over this weekend.
Again, we apologise for any inconvenience caused.
Kind Regards
NUWALL UK
Resposta da Nuwall UK
Leigh
Thankyou for taking time to leave us a review. We appreciate this so much.
We’re so pleased to hear you love the product and that it arrived well packaged. We really appreciate your support and hope you enjoy your new panels
Thanks
NUWALL UK
The quality is excellent
The quality is excellent – lightweight but still very durable, and really easy to cut and install. What I loved most is how smooth the finish is, making them ideal for painting. They took paint really well and gave a high-end look once finished.
18 de março de 2026
Opinião espontânea
Resposta da Nuwall UK
Owen,
Thank you for your fantastic feedback! We’re delighted to hear you found the panels easy to work with and that the smooth finish made them perfect for painting. It’s great to know they delivered that high-end look once completed—exactly what we aim for. We really appreciate your support!
Thanks again
NUWALL UK
Absolutely love the wall panels
Absolutely love the wall panels, amazing quality highly recommended.
19 de março de 2026
Opinião espontânea
Resposta da Nuwall UK
Andrew,
Thank you so much for your kind words! We’re thrilled to hear you love the wall panels and that you’re happy with the quality. Your recommendation means a lot to us—thank you for your support!
Kind Regards
NUWALL UK
Panels were lost in transist
Panels were lost in transist. New panels were despatched when I asked for express delivery as I had time off work to decorate was told this was not an option. New panels arrived with damage but as had no time had to use as fill
Reply to Nuwall response
This is reply to your response. I didn’t contact the courier directly. I was told this information from nuwall when phoning to chase panels.
I have sent an email detailing the problems.
I await your response .
3 de março de 2026
Resposta da Nuwall UK
Jane,
Thank you for taking the time to leave a review — we truly appreciate all feedback.
Update
Following your call with our team today, we would like to clarify that no replacement panels were dispatched, which is why only one tracking number was provided. Your original order was delivered within 7 working days, in line with the delivery timeframe stated on our website. While we always aim to deliver sooner, courier lead times are unfortunately outside of our control.
We were also not made aware of any damage to your order prior to today, as no emails or calls had been received advising us of this. We can confirm that your first email regarding the damage was sent today and then re-forwarded to us today at the correct email address. Had we been informed earlier, we would have been more than happy to assist and resolve the issue promptly.
As outlined in our terms and conditions, damages should be reported within the stated timeframe and via the correct contact method.
Additionally, the first notification we received regarding any issue was through this review. We feel this is unfair, as we were not given the opportunity to address and resolve the matter directly beforehand.
We’re sorry to hear about your experience and want to reassure you that we are always here to help. However, we do rely on customers notifying us of any issues so we can take appropriate action.
Kind regards,
NUWALL UK
Upon original purchase I was dubious if…
Great customer service
Upon original purchase I was dubious if the order was legitimate, I emailed the Nuwall UK team and was assured that my order had been received and was being processed. The team also resolved a communication error that had happend with the website being updated and a misunderstanding of products purchased. They also provided me with 2 free tubes of adhesive as a good gesture. When a second delivery had arrived, I reported damage to the product when opening, the team explained that damages need to be disclosed within 2 days of delivery and this had past. I explained my circumstances in the delay and again as a good will gesture the team have arranged a new delivery to replace the damaged goods. Thank you Nuwall for all the support in my purchase and the panels are great, can't wait to get them installed.
13 de março de 2026
Resposta da Nuwall UK
Ashley,
Thank you for your review — we really appreciate you taking the time to share your experience.
We’re glad we were able to reassure you during your initial purchase and resolve the website communication issue quickly for you. It’s great to hear that the additional adhesive and support from our team helped along the way.
Most importantly, we’re delighted to hear you’re happy with the panels themselves — we’re sure they will look fantastic once installed.
If you need any further assistance during installation, please don’t hesitate to reach out.
Thank you again for your support,
NUWALL UK
I ordered a sample of the Arc Reeded…
I ordered a sample of the Arc Reeded Warm Oak wall panels so I could get an idea of quality before I purchased. The colour was a perfect match to my living room furniture and the quality was great so I proceeded with an order. They have really changed the dynamic of my living room, they look so expensive. Great value for money and so easy to install
13 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Sam,
Thank you for your fantastic review — we really appreciate you taking the time to share your experience.
We’re so pleased to hear the Arc Reeded Warm Oak was a perfect match for your living room and that you were happy with the quality from your sample through to your full order. It’s great to know the panels have transformed your space and given that premium look.
We also love hearing that you found them easy to install — that’s exactly what we aim for.
Thank you again for your support, and we hope you continue to enjoy your new space.
NUWALL UK
Love the fluted wall panels
Love the fluted wall panels. Really easy to cut and install. Very reasonably priced considering how high quality they are! Had a couple of friends ask where I got them from so have recommended. Thanks
30 de outubro de 2025
Opinião espontânea
Resposta da Nuwall UK
Jonny,
Thank you so much for your lovely review! We’re really glad to hear you found the fluted wall panels easy to work with and great value for the quality. It’s wonderful to know they’ve caught the attention of your friends too — we really appreciate the recommendations. Thanks again for choosing our panels!
Kind Regards
NUWALL UK
Absolutely love the Grey Oak & Black…
Absolutely love the Grey Oak & Black Residence panels — premium look, amazing quality, and they transformed my room instantly. Perfect modern upgrade!
17 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Patrick,
Thank you for your fantastic review! We’re really pleased to hear how much you love the Grey Oak & Black Residence panels and that they made such an instant impact in your room. It’s great to know the quality and modern finish hit the mark.
Kind Regards
NUWALL UK
Good quality great price…💯 perfect
Good quality great price…💯 perfect
12 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Mariusz,
Thank you for the great review! We’re really happy to hear you’re pleased with the quality and price. Appreciate the kind feedback.
Kind Regards
NUWALL UK
What a great product
What a great product! We used this company’s product to finish off our media wall and it’s give it that perfect finishing touch we were after. Couldn’t recommend them enough. Sleek, modern and clean look to finish off our sitting room renovation!
11 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Arron,
Thank you for your fantastic review! We’re really glad to hear the panels gave your media wall that perfect finishing touch and helped complete your sitting room renovation with a sleek, modern look. We appreciate your recommendation and are delighted you’re so happy with the result.
Kind Regards
NUWALL UK
We used the Elegance Fluted wall panels…
We used the Elegance Fluted wall panels behind my daughter’s bed and it looks gorgeous. The panels give the room a calm, stylish feel and have totally elevated the décor. Really impressed with the quality and how premium they look once fitted. My daughter loves showing off her new “feature wall” to everyone who visits!
13 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
David,
Thank you for your lovely review! We’re so pleased to hear the Elegance Fluted panels created such a stylish and calming feature behind your daughter’s bed. It’s wonderful to know the quality and finished look exceeded expectations — and even better that she’s proud to show it off! We really appreciate you sharing your experience.
Kind Regards
NUWALL UK
These Arc Reeded panels are stunning
These Arc Reeded panels are stunning. They completely transformed a plain wall into a real feature. The LED skirting adds that modern hotel-style vibe and makes the space feel bigger and brighter. Great quality, fast delivery, and easy to cut and fit. I’ll be ordering again for my hallway.
13 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Keiran,
Thank you for sharing such a lovely review! We’re delighted to hear how much you’re enjoying the Arc Reeded panels and the transformation they created. The LED skirting truly does add that modern, hotel-style feel, and it’s great to know the quality, delivery, and installation all met your expectations. We appreciate your feedback and look forward to helping with your hallway next.
Kind Regards
NUWALL UK
Great company
Great service and very professional company. Highly recommend. I will be back
13 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Nader,
Thank you for your great review! We’re really pleased to hear you were happy with the service and found everything professional. We appreciate the recommendation and look forward to welcoming you back
Kind Regards
NUWALL UK
I recently purchased the Residence…
I recently purchased the Residence Light Oak and Black Wall Panels for a clients media wall and I am so impressed with the quality, look and feel of the product. Very easy to cut with no edge chipping. I have used wall panels from other suppliers and therefore can give a good comparison. The panels arrived on time, well packaged and all in perfect condition. Thank you NUWALL. I look forward to purchasing from you again.
14 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Steven,
Thank you for taking the time to share your feedback! We’re really pleased to hear the Residence Light Oak and Black panels worked so well for your client’s media wall and that the quality, finish, and ease of cutting stood out compared to others you’ve used. It’s great to know everything arrived on time. We appreciate your kind words and look forward to supporting your future projects.
Kind Regards
NUWALL UK
Panels arrived as requested on time in…
Panels arrived as requested on time in good condition. Thank you
17 de novembro de 2025
Opinião espontânea
Resposta da Nuwall UK
Dean,
Thank you for your review! We’re glad to hear your panels arrived on time. If you need anything else, we’re always here to help.
Kind Regards
NUWALL UK
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.